Viasat is a global communications company that provides satellite internet and connectivity services to residential, business, and government customers. The company operates satellite networks and offers broadband internet access, particularly in rural and remote areas where traditional terrestrial internet infrastructure may be limited. Viasat also provides satellite communication solutions for aviation, maritime, and military applications.
Viasat receives a generally positive reception from users, particularly for its reliable satellite internet service tailored for business needs. Many reviewers appreciate the consistent connectivity, noting that it effectively supports essential operations like email, video conferencing, and inventory management.
Customers highlight the responsive customer service, which helps resolve issues promptly. However, a common complaint is the pricing, with several users feeling that the service is overpriced for the speeds and data allowances provided, especially when compared to other options like cable or fiber. While some express satisfaction with the service's performance, others wish for faster speeds and more generous data caps. Overall, Viasat is seen as a solid choice for rural connectivity, despite its higher costs.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | +3% | 175 |
12 reviews of Viasat. Filter by what matters to you.
While the service is reliable, the pricing feels excessive for the speeds provided. Data caps are frustrating when you're trying to run a business. That said, when you have no other options, it does the job adequately.
Quick answers to the questions people ask most.
Viasat provides satellite internet services primarily for residential, business, and government customers. They offer high-speed broadband internet access, especially in rural and remote areas where traditional cable or fiber internet may not be available.
Viasat customer service is available 24/7 for technical support and billing inquiries. You can reach them by phone, online chat, or through their customer portal at any time.
You can contact Viasat customer support by calling 1-855-810-1308, using the live chat feature on their website, or logging into your online account. They also offer support through their mobile app and social media channels.
Yes, most Viasat residential internet plans require a 24-month service agreement. Early termination fees may apply if you cancel before the contract period ends.
Viasat provides a satellite dish, modem, and necessary cables as part of their service. Professional installation is typically required and is often included in the service package at no additional cost.
Most Viasat plans include a monthly data allowance, after which speeds may be reduced during peak hours. They also offer unlimited plans in select areas with no hard data caps.
Professional installation usually takes 2-4 hours to complete. Installation appointments are typically available within 1-2 weeks of ordering, depending on your location and technician availability.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Satellite internet can be affected by severe weather conditions like heavy rain or snow. Viasat does not typically provide service credits for weather-related outages, as these are considered temporary and beyond their control.
Yes, you can connect your own router to the Viasat modem for Wi-Fi coverage. Viasat also offers Wi-Fi modems that combine both modem and router functionality in one device.
Yes, Viasat provides dedicated business internet solutions with higher speeds, priority support, and service level agreements. Business plans are designed for companies, government agencies, and enterprise customers with specific connectivity needs.
Viasat is a global communications company that provides satellite internet and connectivity services to residential, business, and government customers. The company operates satellite networks and offers broadband internet access, particularly in rural and remote areas where traditional terrestrial internet infrastructure may be limited. Viasat also provides satellite communication solutions for aviation, maritime, and military applications.
