Can't wait for our next trip
Overall,price,food,activities and entertainment makes Warners unbeatable.Our 12th visit coming soon

Warner Leisure Hotels is a UK-based hospitality provider specializing in adult-only short breaks. The company operates 16 hotels across the United Kingdom, offering a range of accommodations designed exclusively for adults seeking a relaxing getaway. Guests can enjoy a variety of amenities, including inclusive dining options, live entertainment, and access to spa facilities. Targeting couples and individuals looking for a serene escape, Warner Leisure Hotels emphasizes hassle-free stays with packages that cover meals and activities. The company promotes its offerings through seasonal discounts and a selection of 2, 3, and 4-night breaks, allowing guests to tailor their experience according to personal preferences. With a focus on creating rejuvenating environments, Warner Leisure Hotels aims to provide memorable stays in both seaside and countryside settings.
Warner Leisure Hotels receives a mix of feedback from guests, with many praising the staff and food quality, while others express dissatisfaction with room conditions and service policies. Reviewers frequently highlight the excellent service from team members, particularly at locations like Holme Lacy House and Heythrop Park, where the ambiance and dining options are well-received.
However, a significant number of customers voice concerns about the lack of room servicing after the first night, which they find unacceptable given the price point. Additionally, complaints about extra charges for previously included activities and the overall deterioration of facilities, such as shabby accommodations and poor maintenance, are common. While some guests enjoy their stays and appreciate the hospitality, others feel that Warner Leisure Hotels is falling short of expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,000 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.1 | 108 |
| Sep 24 | 4.5 | 106 |
| Oct 24 | 4.2 | 73 |
| Nov 24 | 2.7 | 13 |
| Dec 24 | 3.4 | 13 |
| Jan 25 | 2.5 | 18 |
| Feb 25 | 3.3 | 12 |
| Mar 25 | 2.8 | 23 |
| Apr 25 | 2.4 | 20 |
| May 25 | 2.5 | 19 |
| Jun 25 | 2.4 | 16 |
| Jul 25 | 2.5 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have just come home from another stay at Alverston Hall”
“We had started to book every 6 months a Warners trip away taking my elderly parents”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 3.0 out of 5 (fair) | −36% | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.1 out of 5 (poor) | 2.6 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: Warner Leisure Hotels is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.0).
500 reviews of Warner Leisure Hotels. Filter by what matters to you.
Overall,price,food,activities and entertainment makes Warners unbeatable.Our 12th visit coming soon
Having been to the majority of Warner locations over the years we can safely say that each one has been great in terms of location, service and amenities. We have always found the food to be excellent, both in quality and quantity, with a wide range of self-service items to choose from. The accommodation is maintained to a high standard and the attention to detail is brilliant. Warner is an exceptional holiday provider which engenders high levels of satisfaction.
My daughter and I take a Warners break every year together. Spend quality time in a beautiful , fun filled place . Eat great food , listen to great bands etc. Dance the night away meeting other lovely guests. Then time to relax in the pool, sauna, steam room or go and join in some fun doing shooting, archery crossbow table tennis or games. Or you can walk around the stunning gardens or go to the beach which is not to far to walk. Different ages, but some thing for everyone on these breaks.
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Easy peasy, no hassle. Very friendly and helpful service.
Luxury at affordable prices
We are regular visitors to Warner Hotels & love their hotels & entertainment teams especially the ones at Alvaston Hall who are excellent. The breakfasts are always excellent & the evening meals are ok considering they cater for so many people - sometimes the food is very good & other times not so good but that's maybe due to us chosing the wrong things. Overall Warners offer very good value for money & the fact that we go at least twice a year is testament to that . Staff are generally pleasant & helpful. Bedrooms are clean & comfortable with nice quality bedding & furnishings.We always look forward to our next visit.
Bvbbgvvggf
The deals advertised are not true
Booking agent had no understanding of disability and booked me in a stepped room
A perfect rest in lovely surroundings. The food was excellent, the Team at the hotel are friendly and attentive. I am going back again very soon.
Everything first class no complaints fir us
Wonderful.
The staff are very friendly and helpful. Tim our waiter was very helpful however at times looked a little overworked. In the drawing room we had to wait ages. We have just had an enjoyable archery session. The instructor was brilliant! As my husband has access difficulties and is in a motor scooter he couldn't gain access to the games room . Overall the football fever has not left Nidd hall and we are looking forward to joining the guests and staff to watch the match on the big screen.
I was invited to Nidd Hall by my brother and sister-in-law for a Birthday Treat. After a lovely lunch we were entertained by a Trio called Martiandrich. What fabulous musicians. Marti introduced them her husband on acoustic guitar and her father-in-law on acoustic double bass. They sang a wide range of songs with a country and western theme. What a voice Marti has, and to my amazement the sound didn't blow your head off as so many groups seem to do nowadays. What a wonderful way to finish off an amazing day. The staff at Nidd were very friendly and nothing seemed too much trouble for them. If you haven't had a Warner experience give it a try.
Would never book with them again Husband rushed to Hospital with Heart Failure just before our holiday Contacted them asking if we could transfer to another time No Because we had bought their insurance I didn’t want a refund just a transfer to different dates No we have told your daughter and your husband we will not do that Hotel that we booked for same holiday gave us a full refund and wished my Husband well Warners have no compassion or empathy All we wanted from them was a Transfer All they did is refuse and keep our money
I want to know why Warner hotels make it sooo difficult to have a room on my own at a decent price. Why is it alway based on x2 sharing. Are you aware of how many single people there are who by, the way do not want to share a room with there friend. And do not want to pay double the price.
Warner Leisure Hotels is a UK-based hospitality provider specializing in adult-only short breaks. The company operates 16 hotels across the United Kingdom, offering a range of accommodations designed exclusively for adults seeking a relaxing getaway. Guests can enjoy a variety of amenities, including inclusive dining options, live entertainment, and access to spa facilities. Targeting couples and individuals looking for a serene escape, Warner Leisure Hotels emphasizes hassle-free stays with packages that cover meals and activities. The company promotes its offerings through seasonal discounts and a selection of 2, 3, and 4-night breaks, allowing guests to tailor their experience according to personal preferences. With a focus on creating rejuvenating environments, Warner Leisure Hotels aims to provide memorable stays in both seaside and countryside settings.
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