Excellent service
Excellent service. This company really makes you feel as if you are important to them which is rare these days.

Water Purification Limited is a family-owned company based in the UK, specializing in water purification and filtration systems for both residential and commercial applications. The company offers advanced reverse osmosis (RO), deionization (DI), and ultrafiltration (UF) systems designed to provide clean, safe drinking water. Their products cater to various customer segments, including homeowners looking for whole-house filtration solutions and businesses in hospitality, healthcare, and commercial sectors aiming to ensure high-quality water for their operations. In addition to system installation, Water Purification Limited provides consultations, onsite water testing, and expert advice to help clients select the most suitable purification systems for their needs. The company emphasizes sustainability by promoting solutions that reduce reliance on plastic bottles while ensuring efficient hydration for workplaces and minimizing water-related risks in medical settings. With a focus on reliability and customer service, Water Purification Limited aims to deliver clinically pure water solutions that meet the diverse requirements of its clientele.
Reviewers consistently praise Water Purification for its excellent service and knowledgeable staff. Customers feel valued, noting that the company treats them with importance, which is a rare quality in today's market.
The engineers are highlighted for their helpfulness and can-do attitude, often going above and beyond to resolve issues, even those not scheduled for the visit. Timeliness and professionalism are also commended, with many mentioning that the engineers arrive on time and demonstrate a deep understanding of the products. While some customers note that the pricing is above average, they believe the quality of service and products justifies the cost. Overall, Water Purification earns high marks for its commitment to customer satisfaction and product excellence.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 5.0 | 4 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 4 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 4 most recent reviews.
“Excellent service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 5.0 out of 5 (good) | 67 out of 100 | — | 4 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
Bottom line: Water Purification is #1 of 5 on overall rating in this group.
4 reviews of Water Purification. Filter by what matters to you.
Over a year ago
Excellent service. This company really makes you feel as if you are important to them which is rare these days.
Over a year ago
The engineer was helpful, very knowledgeable and generally had a can do attitude. Nothing was too much trouble and he sorted out an issue that wasn't even booked in for the visit. I would not use any... See more
Over a year ago
The engineer arrived bang on time and demonstrated in-depth knowledge and competency. He was friendly but professional. We have had the Water Purification system for many years now and would never wis... See more
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Excellent service. This company really makes you feel as if you are important to them which is rare these days.
The engineer was helpful, very knowledgeable and generally had a can do attitude. Nothing was too much trouble and he sorted out an issue that wasn't even booked in for the visit. I would not use any other company to provide my pure drinking water.
The engineer arrived bang on time and demonstrated in-depth knowledge and competency. He was friendly but professional. We have had the Water Purification system for many years now and would never wish to be without the delicious pure water we receive from it.
I have contacted this company multiple times over the last 3 years for different services and although above average pricing found they were well stocked, had quality products and parts so worth the money. Clear communication and above all aiming to resolve any disputes to my satisfaction. They are busy though and you may have to wait for them but they honour their appointments and it’s worth the wait. Give them a try.
Water Purification Limited is a family-owned company based in the UK, specializing in water purification and filtration systems for both residential and commercial applications. The company offers advanced reverse osmosis (RO), deionization (DI), and ultrafiltration (UF) systems designed to provide clean, safe drinking water. Their products cater to various customer segments, including homeowners looking for whole-house filtration solutions and businesses in hospitality, healthcare, and commercial sectors aiming to ensure high-quality water for their operations. In addition to system installation, Water Purification Limited provides consultations, onsite water testing, and expert advice to help clients select the most suitable purification systems for their needs. The company emphasizes sustainability by promoting solutions that reduce reliance on plastic bottles while ensuring efficient hydration for workplaces and minimizing water-related risks in medical settings. With a focus on reliability and customer service, Water Purification Limited aims to deliver clinically pure water solutions that meet the diverse requirements of its clientele.
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