Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.
Wholey's Market has a positive customer experience.
Wholey's Market receives overwhelmingly positive feedback, with many customers praising the freshness and quality of their seafood. Reviewers frequently highlight the excellent service, noting that orders are handled efficiently and delivered promptly, often arriving still frozen and well-packaged.
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The ambiance of the market is also appreciated, creating a pleasant shopping experience. However, some consumers express disappointment regarding specific products, such as clam strips and chicken wings, which they feel did not match the advertised quality or size. Additionally, a few reviews mention poor customer service experiences, indicating a need for improvement in staff attitude. Overall, Wholey's Market is celebrated for its great seafood and service, despite some isolated complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,000
100%
● Low
4.7 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2024.
Last 3 months
5.0▲ 4.0
12-month avg
3.0
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 468 positive reviews
Delivery49%
228 mentions
Fast & efficient26%
124 mentions
Customer service22%
101 mentions
Quality11%
53 mentions
“Delivery was very quick and my order was packaged very well”
On “Delivery” · Dec 21, 2021
Top complaintsof 23 negative reviews
Shipping17%
4 mentions
Pricing17%
4 mentions
Customer service17%
4 mentions
Delivery9%
2 mentions
“00 plus shipping”
On “Shipping” · Nov 20, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
The fish arrived very quickly after ordering and the shipping process kept it frozen. I live pretty far away from major cities, do it was a wonderful surprise to have still frozen fish.
Quality of fish was great as well. Highly recommend if you are looking for quality and speed.
Constantly returning to these folks as they have not forgotten the lost art of ‘Customer Service’!
Both of the young ladies who answered the phone, and Tony in shipping, make it a rewarding experience to have done business with Wholey’s.
They were cheerful, accommodating, and professional, all the while making you feel like you were actually in the store, and tending to you like you were the only one there.
Been in customer service for most of my career and it’s obvious to me that this group knows how to treat their patrons like family.
Thanks so much,
Paul Brickell
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Calamari steaks arrived on time, perfectly packed and surrounded by dry ice, which kept them solidly frozen. Could not wait to try the calamari so I defrosted two filets and prepared them for frying in a simple flour, milk and panko breading with just a bit of sea salt and coarse ground pepper. The strips fried perfectly in a couple of minutes each side and tasted delicious. Could not be more pleased. First time using this product, will not be the last.
Bill
Great products and shipping times in the first and second time I used that shopping option!!
I now live a couple of hours away, but if you have never visited Wholey's in the Strip District in Pittsburgh, put it on your to do list!! It's almost like a seafood and meat "museum" experience!! Your family can easily spend over an hour in there!
Was born and raised in Puerto Rico. Red snapper is obviously available EVERYWHERE. Been in the stayes a few years now and was really craving some. Just got then delivered and they are GREAT. I was thinking I was only getting 4, as it was the maximum it would allow me to purchase, but actually got 8 HUGE snappers. They look great! Will definitely order again.
Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.