I’ve been a wine spies customer for 3…
I’ve been a wine spies customer for 3 years. Products and service are fantastic.

Wine Spies is an online retailer specializing in exceptional wines, offering unique deals through a daily sales model. The company's platform features a curated selection of limited-quantity wines sourced from various regions, including Napa, Sonoma, Bordeaux, and Burgundy. Customers can discover a range of varietals, such as Pinot Noir, Cabernet Sauvignon, Syrah, and Chardonnay, often at discounted prices during special events like the annual Bin Ends sale. Targeting wine enthusiasts and consumers seeking high-quality selections at competitive prices, Wine Spies provides an engaging shopping experience. The company emphasizes the importance of timely purchases, as many of their featured wines are available in limited quantities. By promoting exclusive deals and a diverse product range, Wine Spies caters to both casual wine drinkers and connoisseurs looking for remarkable finds at accessible prices.
Wine Spies consistently impresses customers with their outstanding selection of wines and exceptional customer service. Reviewers frequently highlight the helpfulness and responsiveness of agents like Shiraz and Blanc, who are praised for their quick replies and effective problem-solving skills.
Many consumers appreciate the impressive range of wines available, often noting the great prices and quality that meet or exceed expectations. However, a few reviews mention issues with orders, including concerns about shipment delays or corked wines, though these problems are typically resolved swiftly by the attentive staff. Overall, Wine Spies earns high marks for both product quality and service, making it a favored choice among wine enthusiasts. The sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 10 |
| Oct 24 | 4.8 | 26 |
| Nov 24 | 5.0 | 30 |
| Dec 24 | 4.9 | 73 |
| Jan 25 | 4.9 | 53 |
| Feb 25 | 5.0 | 17 |
| Mar 25 | 5.0 | 29 |
| Apr 25 | 5.0 | 46 |
| May 25 | 5.0 | 28 |
| Jun 25 | 5.0 | 26 |
| Jul 25 | 5.0 | 25 |
| Aug 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Wine Spies has the best customer service around”
“I was a longterm subscriber to Wine Spy but have stopped ordering from them because of terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Wine Spies is #1 of 5 on overall rating in this group.
500 reviews of Wine Spies. Filter by what matters to you.
I’ve been a wine spies customer for 3 years. Products and service are fantastic.
Great insight, products, advise and service. Wish all vendors were this good.
My most recent purchase was a legit wine (local to my area) at a great price (with a special offer included on top of that). Shipping was fast and easy. Definitely a win.
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I accidentally purchased 6 bottles of wine as opposed to the 1 I wanted to complete my locker (I absolutely love the locker feature!) and I was refunded for the 5. I was so appreciative of this gesture!! The only thing I wasn’t thrilled about was the tax amount wasn’t refunded but I was so happy to receive the refund for the 5 bottles, I wasn’t going to say anything!
I have been very pleased with my Wine Spies experience. First off, the write ups are so entertaining! I know there is probably a certain level of BS in them but it is still fun and creates curiosity to try some cool wines! We have not been disappointed in anything I have gotten. Some were certainly not as good as the hype but we all have different palates and they have certainly been drinkable. No drain pours! I did have a bit of a hiccup in my first shipping because I received an update that it was out for delivery and then it didn’t show up - for 3 days. I let Wine Spies know and they responded immediately. It was impressive. Someone had just pressed the wrong update button. It all arrived safe and sound!! They have been pretty impressive so far.
I have been ordering from Wine Spies for years. You find some amazing wines and even better deal! Wines Spies offers many different options, pricing and discounts. Even better is their service. They are fantastic at answering questions and offering help. Very importantly, they are exceptional at handling changes in shipping dates, addresses etc. I could not recommend more highly.
Great wines and great business model...once you hit a case, they ship for free!
Amazing wines offered at great prices. Easy check out system and free shipping for a full locker!
ITs good to have an email daily for what will be on sale that day. It usually comes around the same time each day with a nice description of the wine. Shipping a case is a great way to go with no shipping costs. The locker is a great idea. You just need to know that when the second locker is full (12 bottles), at least one will ship automatically.
I personally prefer 92 points and above and Wine Spies seem to offer more of those quality wines with better price points than most other distributors. My only negative is that once you fill your locker (once you purchase 12 bottles shipping is free) it just goes right to shipping and is very difficult to choose the ship date that works best for you. Overall the positives far outweigh the negatives.
I’ve been a wine spies customer for several years and always find terrific values. Their reviews are in-depth and useful as well as entertaining. The range of wines they have offered have been broad and the prices they can offer are affordable. My favorite aspect of their business is their locker system which allows me to buy small numbers of a specific wine and group them over time into a case which allows me free shipping. That’s a wonderful option and my wine collection has expanded due to this feature. I highly recommend shopping for wine from the wine spies.
Wine Spies is an online retailer specializing in exceptional wines, offering unique deals through a daily sales model. The company's platform features a curated selection of limited-quantity wines sourced from various regions, including Napa, Sonoma, Bordeaux, and Burgundy. Customers can discover a range of varietals, such as Pinot Noir, Cabernet Sauvignon, Syrah, and Chardonnay, often at discounted prices during special events like the annual Bin Ends sale. Targeting wine enthusiasts and consumers seeking high-quality selections at competitive prices, Wine Spies provides an engaging shopping experience. The company emphasizes the importance of timely purchases, as many of their featured wines are available in limited quantities. By promoting exclusive deals and a diverse product range, Wine Spies caters to both casual wine drinkers and connoisseurs looking for remarkable finds at accessible prices.
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