Winn-Dixie Stores is a supermarket chain that offers a wide range of grocery and liquor products to consumers. The company operates numerous locations, providing customers with access to fresh groceries, seasonal items, and household essentials. Winn-Dixie emphasizes convenience by allowing customers to shop online with options for delivery and pickup, making it easier for them to save time while grocery shopping.
The company also features weekly deals, digital coupons, and a rewards program that allows shoppers to earn points on their purchases. Targeting families and individuals looking for value and quality in their grocery shopping, Winn-Dixie aims to meet the diverse needs of its customer base by providing accessible and affordable solutions for everyday necessities.
Winn-Dixie Stores faces significant criticism from customers, with many expressing frustration over long lines and poor staff attitude. Reviewers frequently mention the store's shelves being poorly stocked, cluttered aisles, and expired products, leading to a disappointing shopping experience.
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While a few customers appreciate the service from specific staff members, like Martha, the overall sentiment leans heavily negative. Many shoppers report issues with the app, stating it complicates the shopping process and often fails to work properly. Additionally, complaints about high prices compared to competitors like Publix further diminish customer satisfaction. Despite some isolated positive experiences, the overwhelming feedback indicates that Winn-Dixie struggles to meet customer expectations. Overall, the sentiment is predominantly negative.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.9
38
100%
-0.6
● Low
1.9 / 5 overall
=
38 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.3▼ 0.6
12-month avg
1.6
All-time
1.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
1
Oct 24
2.0
1
Nov 24
—
0
Dec 24
—
0
Jan 25
2.3
3
Feb 25
2.0
1
Mar 25
1.0
2
Apr 25
1.0
1
May 25
1.0
1
Jun 25
1.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 38 most recent reviews.
Top praiseof 7 positive reviews
Customer service43%
3 mentions
Friendly staff43%
3 mentions
Helpful support29%
2 mentions
Fast & efficient29%
2 mentions
“The service is excellent, I love it very much”
On “Customer service” · Jan 29, 2025
Top complaintsof 30 negative reviews
Customer service40%
12 mentions
Refund17%
5 mentions
Pricing13%
4 mentions
Quality10%
3 mentions
“She needed a manager and none were in sight so I waited while she checked another customer and she took me to the des...”
On “Customer service” · May 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
Overall rating and review count for this company and similar companies
Last night I was in a windixie in starke and the manager with blonde hair kicked out my service dog even tho I told her he is my service dog her reason was he wasn’t wearing his vest I registered him 2 days ago that why he doesn’t have it yet but she didn’t even ask she wanted him out
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Winn-Dixie Stores is a supermarket chain that offers a wide range of grocery and liquor products to consumers. The company operates numerous locations, providing customers with access to fresh groceries, seasonal items, and household essentials. Winn-Dixie emphasizes convenience by allowing customers to shop online with options for delivery and pickup, making it easier for them to save time while grocery shopping.
The company also features weekly deals, digital coupons, and a rewards program that allows shoppers to earn points on their purchases. Targeting families and individuals looking for value and quality in their grocery shopping, Winn-Dixie aims to meet the diverse needs of its customer base by providing accessible and affordable solutions for everyday necessities.