The service is excellent
The service is excellent, I love it very much. I was served by a lady named Martha, she is very kind, helpful and she solves everything for you.

Winn-Dixie Stores is a supermarket chain that offers a wide range of grocery and liquor products to consumers. The company operates numerous locations, providing customers with access to fresh groceries, seasonal items, and household essentials. Winn-Dixie emphasizes convenience by allowing customers to shop online with options for delivery and pickup, making it easier for them to save time while grocery shopping. The company also features weekly deals, digital coupons, and a rewards program that allows shoppers to earn points on their purchases. Targeting families and individuals looking for value and quality in their grocery shopping, Winn-Dixie aims to meet the diverse needs of its customer base by providing accessible and affordable solutions for everyday necessities.
Winn-Dixie Stores faces significant criticism from customers, with many expressing frustration over long lines and poor staff attitude. Reviewers frequently mention the store's shelves being poorly stocked, cluttered aisles, and expired products, leading to a disappointing shopping experience.
While a few customers appreciate the service from specific staff members, like Martha, the overall sentiment leans heavily negative. Many shoppers report issues with the app, stating it complicates the shopping process and often fails to work properly. Additionally, complaints about high prices compared to competitors like Publix further diminish customer satisfaction. Despite some isolated positive experiences, the overwhelming feedback indicates that Winn-Dixie struggles to meet customer expectations. Overall, the sentiment is predominantly negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 38 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 2.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 38 most recent reviews.
“The service is excellent, I love it very much”
“She needed a manager and none were in sight so I waited while she checked another customer and she took me to the des...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 2.0 out of 5 (poor) | — | 38 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Winn-Dixie Stores is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.9).
38 reviews of Winn-Dixie Stores. Filter by what matters to you.
The service is excellent, I love it very much. I was served by a lady named Martha, she is very kind, helpful and she solves everything for you.
Only giving 5 stars because of the sweet young lady who went out her way to assist me. Cashiers have awful attitudes and looks miserable i just think they should fire every last one of them and keep the young lady. Shes always smiling, friendly and FAST on the register by far the BEST employee there. Wish the young lady wore a name tag so she can get honored.
So I went to my neighborhood Winn Dixie.. which I go to at least once a week.. except this time, I was a little stressed out and in a rush to get balloons for my sons graduation dinner. Tbh, the employees haven’t historically been very friendly (except the sweet girl with the pretty pink hair; she is always so friendly and courteous and deserves a raise:). However, this time, Kevin from produce, assisted me in choosing and filling a bouquet of balloons. Not only was he incredibly friendly and professional, but I feel he went above and beyond in helping me to get the mission accomplished; and on time, so that I wasn’t late for the graduation dinner! If it had not been for Kevin’s help, I would’ve had to go elsewhere and would never had made it on time! My commendations to Kevin for being such a kind and amazing employee!!! Thank you so much for your patience and assistance! I sincerely feel that you handled the situation with far more patience and kindness than any other employee would have done; let me once again suggest: Kevin likewise deserves a raise! From what I’ve seen, Kevin and the girl with the pink hair (please forgive me for not remembering your name right now and know I feel awful for referring to you in that way… I just wanted to acknowledge you:) are the two employees that best represent that establishment. Kudos to you both:) Your strong work ethics show in a time where this is actually quite rare; it’s very refreshing and should be acknowledged:) PS.. Kevin, you asked me to let you know: Yes, the balloons actually made it through riding in my trunk and through dinner:) Thanks again!
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Winn Dixie has the best prices, quality fresh produce and foods. The Winn dixie I go to is about 45 miles away from where i live but well worth the drive. There once was a couple of Winn dixie stores located where I live but was closed due to rouses opening . I will never shop at rouses the produce is fly infested and I cannot stand walmart. There's less than a handful of choices regarding grocery stores in this area . I spent 300 at walmart and sams I literally felt robbed. I spent just under 200 at Winn dixie and when I was putting the groceries away I had to store foods in the other freezer and pantry because i ran out of room in here. The sales they have are great, while in the past the other stores had sales on items i never purchase which was useless to me. The seafood is fresh . The employees are polite , helpful, and they keep the store clean and stocked. There is no self check out which makes for a more personable experience. I loved Winn dixie stores in every location that I've ever been shopping at. If you can't find the product as they may not sell it, simply notify a manager and they will put in a request for that item to become available in their store on the spot. So next time you go they will have it. It's a great experience to shop where you get assistance when you need it. If you are not satisfied with a purchase, they go above and beyond to ensure satisfaction without hesitation. Also they make your experience pleasant since they are not constantly rearranging products making it hard to find like walmart always does. You can expect to run in and grab what you need quickly, checking out is not time consuming since they have more than just two cashiers . The employees are wonderful , friendly , not once in my experience that I had a question was told "i don't know" . If they don't have the information you need they stop what they are doing to seek the answers. I don't know why I haven't gone the distance to get the quality service and foods inthe past. I decided I had enough of walmart and choose Winn dixie. It's by far the better choice. Thank you Winn dixie !!!
Winn-Dixie Stores is a supermarket chain that offers a wide range of grocery and liquor products to consumers. The company operates numerous locations, providing customers with access to fresh groceries, seasonal items, and household essentials. Winn-Dixie emphasizes convenience by allowing customers to shop online with options for delivery and pickup, making it easier for them to save time while grocery shopping. The company also features weekly deals, digital coupons, and a rewards program that allows shoppers to earn points on their purchases. Targeting families and individuals looking for value and quality in their grocery shopping, Winn-Dixie aims to meet the diverse needs of its customer base by providing accessible and affordable solutions for everyday necessities.
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