Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
My wife and I have had our email accounts with Wisper for several years at a cost of $2/mo for each account--a total of $4/mo. Wisper has now raised the cost to $10/mo per account--a total of $20/mo. That's a 500% increase. This is price gouging plain and simple as Wisper goes the extra mile in contributing to the current inflationary economy.
Well I want to start off by saying that they weren’t all bad until I moved and when I moved I asked all the neighbors around me who their providers are and they all stated whisper, well I tried to get whisper out and to reinstall my equipment and they said I am no longer in there “preferred” area so they kept charging my account even though nothing was being used and then tried to tell me that I broke contract because I made a complaint about the whole situation to customer support , then on top of that tried to charge my account $2000 dollars because of the breach of contract that they broke, and when I told them where they could shove it, they sent it to collections and now I have like 8 different debt collectors telling me I need to pay it or my credit will have a negative impact. the place is a damn joke, absolutely worst experience I’ve ever endured, get out while you can!! T-Mobile offers so much better internet for 50 bucks a month and no dropouts or service issues nothing but great service from them.
Customer service is terrible and will not work with you. Internet is always going out. They threaten to charge you for things that are not your fault. They rarely answer the phones when I call. They over charge people too. I did the $95 plan and we werent even getting what we were paying for. It was supposed to be up to 100 but we were only get 50 or lower no matter what we did.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
Absolute terrible ran company, I’ve had it for about 8 years it worked ok at first in the last year I’ve made appointments and taken off work and nobody shows up. No calls to say they aren’t showing up or anything. Always have an excuse, the bucket truck is down has been used on me 3 times, they always blame trees for being an issue yet it’ll work after a rainstorm then nothing so to them giving an excuse is easier than fixing their problems. I’d steer very clear if you can. I average .25mb download yes .25mb and they still charge 65 a month without a single credit or anything not to mention I’ve lost close to 1500 by taking off work 3 days and then not showing up.
This ISP is probably the most unreliable service in Southwest Missouri! I'm 5 miles from the clear line of sight tower and very frequently loose service or it drops down to old dial up speeds! My wife's law practice depends in reliable service and this is definitely not it! If your in the South or Southwest Missouri area or anywhere your considering Wisper you should definitely weight your other options. Starlink will be coming soon hopefully!
Stay away this internet provider customer service is shocking say one thing and do a othr tryed to phone up and sort got talked to like poo in hull I'd stay away
We have had it for 4 weeks and have had an outage every week. It is out again and no one is in on Sunday. Plus I was told previously if it our equipment it take a few weeks for someone to come service it.
If you are looking for internet that works 10 percent of the time and slow when it does come on and then still get charged full price after going to the "best" plan they have ... look no further this is it .. worst excuse for an internet provider EVER!!
Service goes down if the weather isn't perfect. Sometimes even a light rain is enough to to make it go out. The tower is literally across the street. Horrible bandwidth even after upgrading to $85 a month. We have no other choices and within the last year seen so many outages and issues with our connection. Also goes out at around 12:30am for no reason multiple times a month. I really on my phone hot spot most of the week because if it rains, we don't have service for at least 2 days. Can't wait till spectrum lays the fiber lines, because this is unacceptable
Ten year customer and disabled veteran. Whisper calls me and wants to “upgrade my system”. The instal team shows up. They insist to relocate router from where it’s always been. Instead of following the original cable routing from the previous Whisper install that was on a side of the house you can’t see from the road. They run the unsightly cable down my roof centerline shingles. Then down my shingles across my siding and thru the exterior wall visible roadside. Now I’ve got about two dozen new holes in my roof and siding. No visible attempts to seal the new holes in my roof and it’s been raining non stop since the instal. Bonus feature they unhooked all my entertainment systems that will not reach the new router location and left them unhooked. They left their old cables in a pile on my living room floor along with all the debri from boring new holes thru my wall. Good luck getting anyone at Whisper to address the damage. Nothing but lip service and no call from their damage claims department. Customers Beware! (Update 06 23 2022) Since it won’t let me reply to Whisper I’ll add it here. Whisper has had my information for over a month with 0 reply. Today 06 23 2022) they sent a tech by with 0 call to inform me they were coming. Evidently the “upgrade” antenna they installed that started all this is faulty to. He took pictures of this ridiculous instal. I refused to let him touch anything till I am contacted by management. It’s a shame since my service has been pretty good up till now.
internet is not good for gaming ping jumps too over 500 on reg basis cellphone hotspot is more reliable
Our internet has got worse since wisper bough out easynet. The service tecks came out about three months ago and our service is worse. Can't wait until our name comes up for starling or tmobile
I’ve had this service for the last two or three months and I’ve been very disappointed. I’m writing this from my personal hotspot dies to yet another issue with the isp. Every time we have any kind of weather event ( even mild rain) we lose service. Sometimes it it short lived but sometimes it has a long term effect. We had rain yesterday and we still have slow service or no service at all at times, even after resetting the equipment.
When you came out to install our service you had to dig a trench across our yard and drive then told us that we couldn’t drive over it and our motor home was parked on the other side of it. That was 3 months ago and we finally had to semi bury the line ourselves either that or not move our motor home. It really needs to be fixed and you made an appointment one time but never came. How would you feel ?
WE have had Wisper since they bought out our previous isp. In Jan of 2019 we signed a contract for more speed. It cost $125. On Feb 20 2022 I discovered they were offering the same speed for $65. I contacted them the next day and was told by two agents that price has been going on for over 7 years. They transferred me to the manager Mr Micheal who was rude and clearly wasn't interested in my complaint. He wanted to continue the over payment until NEXT billing cycle to change the price to normal. Not offering any credits at all while I'VE over payed $2160. He always spoke in a very condescending manner. His reasoning was that price is for new customers only we FORGOT TO PUT THAT IN! Yet he agrees to change the price in the future?! It doesn't say that NOWHERE in the plans! Also if there's an outage (almost everyday) we would be FIRST to get service! Not good enough for an EXTRA $60 per month. Plus we are all working off the SAME tower! Then he stated that price has only been going on for two weeks (not according to the first two agents)! Total humiliation for a person in management. This gentleman nearly had me in tears!
I've had your internet service since it came to Pittsburg Illinois,6 or 7 years ago. But i've about reach my limit,with you. We had pretty fair service the first part of Nov.2021,then something changed,it got down to download speeds of 2meg and upload speeds of less then 1meg. Now the tech that came out to check it out,with a bucket truck. Says there's nothing they can do for it because of the trees and line of sight, i could live with that,but explain to me it work good all summer and fall, with the leaves on the trees and now a 2 or less download speed on a 10meg package. As far as i know they haven't checked the line of site,off the top of the water tower. Not to many options from where were at for services,but if it like this by the time the payment due were done.( Still puzzled with what could have happen) Terry
The worst connection is I ever had. 1 MBit it’s the best service which they have.
Just lost service in last month. They were coming 11/8 Monday to reevaluate if we can access via radio Frequency. Waiting to hear results. Now, trying to reach electric company to get permit to mount receiver. If not, back to dish.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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