Service outages
There have been a few outages I have experienced which is an inconvenience as I need the internet service due to working from home. Other than that, service is great.

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
There have been a few outages I have experienced which is an inconvenience as I need the internet service due to working from home. Other than that, service is great.
ED did a great job.My problem is it took 4 days before I could receive service.It would seem they need a little faster turnaround.
Wisper is the new owner of a system plagued by reception issues and outages mainly caused by lightning strikes. Shortly after taking over this occurred followed by 4 or 5 days of storms! When we have service, all works great. But many customers have decided they need to blame Wisper for all the old issues? I do not understand why people now days have 0 patients? Like 7 days could result in the end of their businesses, livelihoods or life’s? If 7 days without internet could cause any of the claims I read in an update email, I would suggest a change for all of them. Most of our lives are pretty long when compared with 7 days? Maybe a few new hobbies or things to do lists would lesson the destruction the 7 days supposedly caused? The rudeness and claims I read testified to how screwed up our Country truly has become. The insults and accusations I read were horrible, one even claiming to sue because their email was used without consent in the group update notice? I have news for whoever wrote that one, email addresses are public knowledge. The moment it’s created and used once, it’s out there for anyone to use. Who doesn’t spend hours cleaning junk Mail from their inbox whenever they use their email! People need to give these people a chance. They have plans to improve the system we have had and who doesn’t look forward to improvement? I for one welcome Wisper as a new owner with open arms! When the service is up, it works great and delivers faster service than any other provider in the area has. I pray Wisper can be the owner that solves or improves the weather related issues we have had in the past! Welcome to the Taneyville area Wisper!
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
Easynet and now Wisper has been great each time we have called and reported an outage or a slowness in internet. Living in a rural area (although only 3 miles from Sedalia), our internet options are limited, but we have not hesitated to recommend to others. We do not work from home, so cannot speak to that aspect, but our high school age kids have had no issues where homework is concerned.
The original person I talked to in the office was snippy and short, implying that my internet not working was somehow my fault. The technician that showed up was awesome and reassured me that the problem was not us, that our tower had been hit a couple of weeks ago and their team needed to go back out and fix the problem there. The office staff needs to work on customer service!!
Mark was GREAT! Customer service for the install was above awesome. He was very neat, able to trouble shoot and professional. The only concern I have is Wisper coverage throughout the territory. I referenced 7 other customers in which 5 of them are not able to get your service even though they are 3-5 miles from tower.
The service has been excellent. I haven't had any issue with Wisper. Very few lost time with service. I know from time to time things do happen, weather, equipment, power failure. Keep up the good work. Thanks to the whole staff that makes it all possible.
We appreciate how the 2 installers working on our service performed. Would be 5 stars, but having to wait 16 days for an appointment was rough. But, we are very happy with the resulting service.
Our service is good most of the time but we have down days about once a month for two or three days at a time. We try re-sets but they don't always work. But when you call customer service they do a re-set and that usually solves the problem.
Your office support group was able to tell me what I had received was a suspicious, unwanted email. I need you to check to see why nearly half of the emails sent from our email address end up in the receivers spam or junk box - sometimes even when we are replying to their email.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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