Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Service since Whisper Internet took over from Easynet has been better. Lately, we have been having alot of outages. Sometimes short, but this one now has been 2 days. They can't even tell us when they may be able to solve there problem.
I'm still waiting for my phone service to be connected. I was told that I would receive a call and be given a number. I finally went in to check on this and then they needed a copy of a previous phone bill. I have given them a copy of my spectrum which has my phone along with my internet, and cable bill. The people I have talked to have been polite and professional but I still do not have any phone service.
Updating as of 09/28/22- Have lowered my rating by one star. After multiple issues with speeds and realizing a discrepancy in billing, and after 3 weeks and some change of having to use my hotspot *once again* in order to do my job... I am now paying $20 more per month to get the speeds I was originally told I would be getting, when the previous internet company I was with transitioned into Wisper. They are giving me a "legacy discount" so that I am not paying $45 more for the "new speed", but the point is...this is not a "change" as they keep calling it, but it is what I was told in the beginning I would be receiving, at the same price that I had been paying. Also, while they are giving me a slight credit on my bill for those missing weeks of service, one of the techs even said they should be giving us a full month or even multiple months for the various issues we have faced--not to mention the fact that I have spent too many working hours and free time hours trying to resolve the situation, while also using up my hotspot data (and fyi, have had to be sure that I address the email to multiple people and departments, as it seems that there is a lack of cohesive communication between them). So, are we happy to be spending MORE to get what we were told we would have to begin with? No. Do I appreciate certain individuals' efforts within the company to help us? Absolutely! But do I truly trust that this company will do right by us in the end? Not really, no. I hope they can change my mind over time. I had to fight for this much and send follow-up after follow-up. Some of the action received today was too little and late, and as I said, we are now paying more to get what we were supposed to have had from the beginning. We are certainly aware that this is not the only service available anymore. Again, I appreciate the efforts of certain individuals, but as a company, I don't have a totally positive feeling about Wisper. Here's hoping there are rarely ever issues with the actual internet service again.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
So far the service is good after taking over from Patriot Broadband. I think price is a little high, but I understand that it costs to put up towers and obtain rights. But it's not like I didn't pay some installation fees to have it installed. Also paying monthly fees if I have problems at my house. But overall a good service.
I can't say the service has improved since Easy Net became Wisper. We still have slow service and sometimes very off and on. What I really dislike is that former Easy Net customers do not have anyone to contact other than the office during business hours Monday thru Friday for outages. If our service is out on the weekend we have to wait until Monday to report it.
Since Wisper has taken over from my former internet provider which they bought out I have seen a slow degradation of service. I pay for high speed internet but suffer buffering a lot. When it storms hard I lose all connectivity at a time when I need it the most. All in all I consider this just average service.
Service is slow from 5:00 to 9:00 pm in rural area. Just my daily experience.
I edited and changed some of this review after some of my issues have been resolved. After writing my first poor review they contacted me quickly. Thank You for doing that Wisper internet. We are in central Missouri and Wisper Internet bought our local provider Easynet. They have poor customer service and there techs don't get back to you. When you call the people from Wisper make you talk to the people in Smithton and they are very unhelpful, just like they use to be when they were Easynet. In the last year and a half I have called 3 times and emailed 1. The calls we all answered promptly and the girl on the phone had me do the modem reset procedures and when that didn't help she said the techs were busy and they would call me back. That never happened. when I emailed them the service rep said that they do not have the techs call back, but I was told they would on the phone 3 different times for some reason. I have the highest bandwidth they offer in my area which is 2.5MBPs download , I would love it if they would upgrade out tower to get higher speeds like most customers in our area, It goes down quite often ( 4 to 5 times a week ) but usually for only short periods of time ( usually under an hour ). Service is still slow sometimes times I can not stream anything without buffering a lot including YouTube videos, amazon, Facebook market place pictures are the worst to load, usually in the evenings between 530 and 830. I use internet for mostly email and my wife uses it for email, Amazon shopping and Pintrest and it is often to slow to load the pictures. Part of the time it cant even open the pictures in my email. I realize the bandwidth we have is not recommended for streaming but I figured it should be good enough for opening pictures.
I really like this company when they were Pixius, the internet hardly ever went down, I cannot say that now. I work from home and it gets very frustrating when the system goes down and you can't access the internet to find our if there is an outage, so you have to call and go thru everything to find out. Then if it isn't down but it is just you, you go thru one to three different "tiers" to get to the problem. I really have not been happy with Wisper at all. Also, I don't even know what location I fall under so I am never sure if I am in the area that is offline!
Had email service with Yhti.net for years. They then became Wisper and things changed Large photos were impossible to receive and other small issues related to how they recognized spam. Could not get some emails, but it was great having a secure email with only occasional spam getting through. Somewhat clunky and hard to set up for convenience. Evidently they tired of providing an email account, so they decided to charge a large service fee to handle my small email account's billing. Evidently this was so I would go away. Which I am, sadly.
Internet is MUCH better than it use to be with the added extension, but it frequently drops the signal for short periods of time.
It seems like our Wi-Fi is out 50% of the time. I am always calling to inquire what is going on or having some serviceman come out especially this past month. I really hope I'm not charged a full month's billing cycle when I did not receive a full month worth of Internet services. If we had other options around my area to go with, I would probably leave wisper..
We know it's hard to bring quality internet service to the Lake of the Ozarks, but the strength of the internet connection is disappointing and limits our ability to do what we want to do both for business and entertainment, especially with multiple users. We have talked with people at Whisper Internet and have been told that they are making notes of our concern, but have not experienced any improvement.
The customer service representative was knowledgeable and figured the issue out quickly. The dish was down, however, it it was a 2 week wait for the service technician to come repair it. The tech did show up as scheduled and fixed the problem. Our service is working fine now.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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