I want an honest price
I want an honest price , a qualified technician, and a strong enough and fast enough signal to operate with our failure

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
I want an honest price , a qualified technician, and a strong enough and fast enough signal to operate with our failure
Need higher speed and better dependability. Cuts in and out sometimes.
Works ok some of the time. A lot of times the service on my phone is way faster than the internet service. A lot of times I have to turn off WiFI on my phone cause it just spins. As soon as I turn off the WIFI the phone loads faster than the internet
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
I’ve been having a lot of problems getting connected to the internet!! You sent me a new router and it doesn’t work at all!! I put my new one back on and at least it works sometimes!! I have to turn my phone off and on a lot to get decent service. I have a business and need the internet!! Mary
The jury is still out on the Friday crap show. However Micheal stepped in and defused the situation as best he could. I’ll know a lot more after Wednesday to determine if I remain a long time customer. Still wondering why this happened. Stay tuned.
The service technician was good and did what he could to get our internet running. The problem is the tower that we receive our signal from; it hasn't worked well since they did an "upgrade" on it several months ago. We've called for service, but there's only so much the tech can do. I have called several times and opted for pressing 1 to hold my place in line and a rep would call me back. Each time I did this I never received a call back. I called and was placed on hold for 30-45 minutes to finally be able to speak to a representative. This is poor customer service.
Our internet service has been down or intermittent for the last 2 months. We thought it was the weather or our extender as we could reset the modem and it would work intermittently…so we bought new extenders…since we discovered this wasn’t the problem.. I called whisper who at that time said…oh we can’t even ping your outside equipment… and it will be 5 days before they could come out…once he came and checked everything agreed it was an outside equipment issue.. but had to reschedule for them to come again 5 days later to actually fix the problem as the gentleman due to safety concerns (which we understood) did not want to get on the roof as it had recently rained. Once they came out and replaced the “radio” service still was intermittent at best…we pay for the max 25 and according to the service technician we were hitting 4-12 and believes there was an issue with the repeater. Two days later I had to call Whisper again as it is still not working…the gentleman did credit me 2 months of my bill which I greatly appreciate …but I had to request it…we were also told it would be 2-3 more weeks until they could evaluate the repeater. So, yes they did credit us 2 months of service at my insistance but so need internet services as just like everyone else in the world we are a teleworking family. Every representative has been very nice no complaints with that aspect of customer service. I am disappointed in the time delays. We hold our end of the deal in paying for services on time. I would expect the same for a company that I do business with. Very disappointed in the delays.
My service has gotten progressively worse. I have called in and spoken with techs. No solution yet.
I keep having frequent outages and buffering issues when trying to stream from my phone or iPad to my TV If I had any other good choices of providers I definitely would be looking into changing
Only at home using wisper internet do I have frequent (every couple of minutes) disconnects with OpenVPN to work. I can go to pretty much any public wifi or even use my phone and it does not drop connections like wisper. I opened up a ticket but have not heard anything back.
We lost intranet last month for 4 days with no word when it would be restored. I had to get a hotspot because I work from home. Also we live in a remote/resort area and from Friday through Sunday it seems the bandwidth is full. We have streaming TV and usually goes out over that period. Thanks
I have been having terrible service. I spend more time offline than on. I have called multiple times and only once did I get some positive results over the phone. First time I was told I had to wait 3 days for a tech. He supposedly fixed the issue. But it drops constantly. I called back.(friday) was told there would be a ticket filed and that was it. Called the following day. (sat) Was confirmed there was a ticket in and a person would be at my home on MONDAY to fix it. (<- Issued me some credit because of the issues) Called back Monday. This person was telling me the tech would be out on Friday. 2 weeks with hardly any internet. Proceeded to argue with me about when the person was suppose to come out. So now got the whole week with spotty net. Not acceptable! Not a happy person about this at all!
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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