Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Good reliable service, but I feel like they should come check my antenna and make sure it is still aligned like it should be. I never hear anything from them about how satisfied I am, they just keep collecting my check.
I had high hopes for this service. We knew we would be limited to a 10 mb service at $70 which is high but it was our only option besides frontier (which is abysmal). There were hopes of updates to faster service. Unfortunately it wasn't long before they overloaded the transmitter. So not only have the updates never materialized the 10mb service we do pay for is not consistent. Of course, it is by far better than frontier. They have extremely polite and helpful operators and owners. I just wish faster service were available.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
Not great internet, kind of spotty, and 10mbps for $60 per month is the best package they could offer me (which is largely overpriced for low speed) but as the only other option I had available aside they were definitely an upgrade from Frontier. Especially their customer service. They're always friendly, helpful, and you can tell they aren't reciting some generic excuses from a script like the larger companies.
As a long standing Wisper customer I have been satisfied overall with the service but it seems the pandemic hit Wisper and all ISPs hard with more remote school and job work, more gaming and more home entertainment and availability of bandwidth less than what we are paying for. So the technical slow downs and drops are understandable and the real time it takes for hardware upgrades is also understandable. My performance is hit hardest in the evenings between 7 and 8:30 pm CT in most cases. Occasional drops at work but for the most part, consistent. Along with Hardware upgrades promised by Wisper, I would like to recommend improvements in communications. Not necessarily more communications but perhaps methods. Those of us who work from home may not be able to take a status call from Wisper support personnel or techs due to conflicts with other online meetings, calls or tasks. Text messages and emails would be preferable as appropriate when we cannot answer calls from Wisper. Some tech response calls from Wisper come across as potential spam and I don't answer those and can miss a call back from Wisper. That said, i have also recommended Wisper to quite a few folks who do not have any other options for internet access. In several (most) of those cases they have not been satisfied with Wisper support and communications. Either long or non-existent replies to calls or incidents opened for their access and performance were the issues. Makes it hard to participate in Wisper promotions when previous recommendations do not work out so well, so I limit my recommendations accordingly and also provide the status i am writing up here.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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