Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Most of the time my cell phone loads better on cell power than wifi. I just turn the wifi off on my phone at home. Our ring doorbells don’t work well on our wifi either. The person at the door is gone before the ring can upload for you to talk to them or see who is at the door. It works fine after about 5 minutes to load which is way to long, but you can look through the history.
Still being slow to down load. Blinks out at times when scrolling.
Only works a fraction of the time. The speed is super slow.
Our technician told us there was nothing he could do to fix our spotty service. Our internet is unattainable 90% of the time. We are left with no other option but to shop around for other providers.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
The customer service is great but the internet service is extremely poor very expensive for what you get and slow. I have had a technician come out two times. When they leave the service will work good but no later than the next day it will be right back to crappy service.
I did not have much of a choice. The internet carrier that i had for years, was taken over by wisper. Since then my email was hacked. Personal data was stolen, and i've spent much of the last 3 months trying to get my life back. So put that in your data base.
When it works it's great! We are in direct line of sight from the Dawson tower in Anna IL. Our service drops multiple times a day. You always say your working on it but it never improves. I can't imagine how you stay in business if your other customers service is this bad.
have too many problems constant down time constant speed issues on and off now when they actually get it working properly and it works like it's supposed to it's pretty decent internet but it's been a long time they've been working on mine and my neighbors say they have the same problems they just got sick of calling and complaining about it because they said nothing ever gets done or when it does it's just a temporary fix before the next problem rises.
Took over 8 weeks and four tech visits to finally raise our radio height to allow signal. We’ve been told the signal has been getting interrupted and they don’t know why. Every time a tech came out and worked on it they would leave and 10 minutes later it would stop working, since they closed the ticket we had to start over with customer service. Techs are great, overall customer service is awful!
Long time customer all the way back to joplin.com, stauffer, & now wisper. We have been visited a couple of times lately by always friendly Wisper staff. Seems service from the tower is good when located from across the Joplin Mo Airport. But sooner or later the service drops off resulting in intermittent reception. No true explanation is given. I understand there are only 3 locations served by this tower. Two of them are next door to each other. Neither of us receive good consistent service. What’s happening & can or will it be corrected?
We only have 1-2 bars of internet. We were given a used router. We wish someone would come and upgrade our service.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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