Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Install was great. When I called to get service, I was told I was able to receive the 25MB service. Technician said I will only get 1mb and put me in the 10mb plan. So with base store saying you will qualify for 25 and only get 1mb is ridiculous.
My husband and I are weekenders and it seems like every time we are at the lake the internet is out...
Overall it's the best internet service in my area. It cuts out often though but usually comes back on quickly. Pricing is a bit high. I paid 110 dollars for 3 services in the city (TV, internet and phone) for the same price for just internet in rural Nashville. Unfortunately competitors are far and few to bring that price down.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
The issues have lessened greatly, but our Vimeo meeting still lag at times. We are considering purchasing a newer computer since your tech reported that everything on your end is working fine. We appreciate your commitment to customer service and we are looking forward to being able to steam like we did with the old system, it just worked better for us. But we will see! Thank you Robert
Wisper is great. They are the only service provider in my area besides satellite, and satellite sucks! Internet goes out sometimes, but not for very long usually. No data caps, which is nice. I took away a star for the internet going out sometimes. I would rate them a little higher than sparklight when I used to have sparklight. Sparklight has data caps which I hate, and they go out too sometimes. Even though I only pay for 10mbps down speed with Wisper, it's absolutely consistent (unlike sparklight) and enough for me and my roommate to watch streaming video at the same time. If they're an option, they're a good one to consider getting. Try them out! You can also have them remove the care plan from your bill to save yourself $10 a month. I currently pay $60 a month, 10mbps down 2mbps up, no data cap. It's great!
I am happy with Wisper but my bill keeps getting messed up and charging my credit card the wrong amount. I think the billing portion of the website needs to be corrected or redone so it's easier to manage.
For the most part everything works good. I have been with this company before it was Wisper. When Wisper bought out Pixius our monthly bill was reduced approximately $20.00 We are able to stream what we like to watch - like Netflix, You tube , Roku , etc. There are times we have to reboot our system for some reason not sure why. The other day we were notified by email the network would be down in our area and was given a way to track it through out the day. We still have the original hardware that was installed when we were with Pixius. Our location is SW Missouri.
We are so very happy with the service from Wisper, and I've mentioned Wisper to several friends/co-workers. We do have some downtime that I'm not sure was ever worked out from the original install, but overall it's fantastic! We had Hughesnet before and it was horrible. Our connection seems to, for the most part, remain strong and full access!
Rural internet. No luck with either satellite service. Tried Wisper, and it's the best for me so far. Though costly at $100 a month, quite reliable. An outage maybe only every 6 months. Wish the speeds were faster. Pay for 25mbs, but never get it. Zoom calls were taxing. If zooming, no one else can be using internet. You would think for $100 month, speed would go up.
We have had Whisper for years with no troubles!! We had troubles about 3 months ago, they were a little slow resolving the problem, but it got resolved satisfactorily. My only small problem is the monthly price, i think it is a bit high. Recommend them 100 percent!!
Two months into service and still haven't got a bill but expected to know how much I owe and half the installation was already there and the installer mentioned that the installation wouldn't be that much but was charged full price, only problems so far hope there isn't more in the future.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
This profile hasn't been claimed by the business owner.
