the install went well
the install went well. all is good thank you

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Other than occasional outage due to weather or equipment failure, I haven’t experienced any major issues. Problems are usually handled quickly and professionally by your crew.
Customer service is excellent
I have had wisper internet service since around 2003 when I really needed faster service while doing web maintenance - I would literally up load some pictures, go cut the grass - 2-2.5 hours and still had pictures uploading when I returned. Their service has been phenomenal, In that time I have been down less than 20 times for any extended time - hours not days. Since I am rural I don't have a lot of options for internet service. I only have one complaint - technical service - slow - unavailable at times. I understand the problem of why - just wish the availability and response time was better
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
Never has experienced an issue with my internet service.
We have had Wisper now about 3 months. The staff are very friendly and helpful with any concerns.We had a faulty piece of equiptment at first but they went way beyond our expectations to solve and fix the problem quickly. their technician even kept in touch with us over the weekend.
I have been very pleased with the service. At first it was rough because they we're just getting started! But after many phone calls everything worked out. When it went out I'd call and they would help me get it back on. It's been great lately. Thank you
Having had dial up service for 6 + years, when Hi-speed wireless came along it is great. have had no problems and i can live with not having the fastest speed that providers want to charge an arm and a leg for. I'm happy with what i have and not looking forward to the price increase that i feel is on the way. Which is probably the reason for this review. Rex Spain
Your Joplin offices have some excellent employees and We are greatful for their assistance when the
Wisper Internet service is GREAT!!! We subscribed to Wisper years ago. In all those years we have had absolutely EXCELLENT service. They have kept our internet up an running 24/7. During all those YEARS we have only needed assistance 3 times. At which each time the staff was professional in answering an explained in detail all our questions. While at the same time they were exceptionally friendly an treated us very well. On one occasion we did have to have patience and wait a few days for our technician. At which time the gamer in the house discovered. He could survive an would not explode without the excess adrenaline flow. Because there really is life out there. Beyond the gaming chair. 😂 Seriously Thank you Wisper for years of GREAT service!
Patience is the best word I can say the Technical support team have. I get very frustrated when someone is trying to help me either get back online or I have problems with Mail. Whoever is helping me, that person is so patient with their directions and are very explicit with all directions. I never feel belittled. I have no fear in asking for help.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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