Très facile et fiable
Commande facile, livraison rapide, prix correct.

123elec is an online retailer specializing in the sale of electrical equipment from renowned brands at competitive prices. The company offers a wide range of products aimed at supporting domestic electrical installations, including items from leading manufacturers such as Legrand, Schneider, Hager, and Wago. With over 5,000 products in stock, 123elec caters to both individual consumers and professionals in the home services sector, providing essential tools and materials for various electrical projects. Customers can access a user-friendly shopping experience on the company's website, www.123elec.com, where they can browse through diverse categories of electrical supplies. 123elec also offers advantages such as order tracking and customer account creation to enhance the purchasing experience. Whether for DIY enthusiasts or professional electricians, the company focuses on delivering quality products at accessible prices, making it a reliable choice for electrical needs.
123elec receives high praise for its rapid delivery and competitive pricing, with many customers noting the ease of placing orders and the professionalism of the staff. Reviewers frequently highlight the quick and reliable service, expressing satisfaction with the quality of products received.
However, there are notable complaints regarding order fulfillment, as some customers report never receiving their orders, which detracts from the overall positive experience. Additionally, issues with modifying orders and the associated fees have been mentioned, indicating potential areas for improvement in customer service. Despite these concerns, the majority of feedback remains overwhelmingly positive, showcasing 123elec as a reliable choice for home electrical needs. Overall, the sentiment leans towards satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Je suis très satisfait du site, les produits sont bons, le service professionnel et efficace”
“Une seule commande passée d’un montant de 450€ sous conseils d’amis et ce sera la dernière”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.5 out of 5 (good) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 1.0 out of 5 (poor) | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | — | 596 |
Bottom line: 123elec is #2 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 3.5).
60 reviews of 123elec. Filter by what matters to you.
Commande facile, livraison rapide, prix correct.
Rapide et sérieux
Je suis très satisfait du site, les produits sont bons, le service professionnel et efficace. La livraison est rapide. Je suis ravi. Merci.
Contact par téléphone très très accueillant et sympathique. Tres bonne communication lors du suivi et de l' évolution de la commande. Site très convivial.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
123elec, toujours au top no problemo merci à toute l'équipe, cdt STF
Tout à été parfait
Commande rapidement reçue et sans problème.
Entreprise sérieuse qui connaît parfaitement le monde de l’électricité. Les prix sont toujours au top. Les préparateurs et préparatrices sont rapides et donc les livraisons aussi. Je suis électricien depuis 1976 et j’en ai eu des surprises dans mes colis de livraison. La vous pouvez faire confiance à cette entreprise située dans la Loire. Parole d’un vieil électricien.
Très bon site internet avec beaucoup de choix et bien moins cher qu'en magasin et reçu rapidement en 48h.
Très bien rapide et conforme à la commande rien a redire
Livraison de matériel Legrand rapide et conforme. Bons prix. Un seul regret; ne semblent pas proposer l'intégralité des produits Legrand
Deuxième commande chez 123elec et tout c'est bien passé. Livré dans les temps et sans dommage. Site avec moteur de recherche efficace.
Une fois avoir découvert les différentes gammes de produits, j'ai été satisfait des prestations de livraison. Les livreurs ont été pro dans la qualité de service
Des produits de bonne qualité, envoi rapide, impeccable.
Site clair, prix compétitifs, très grand choix des produits. Livrés assez rapidement dans un colis bien protégé
Très réactif.
Envoi rapide et prix intéressants. Super !
123elec is an online retailer specializing in the sale of electrical equipment from renowned brands at competitive prices. The company offers a wide range of products aimed at supporting domestic electrical installations, including items from leading manufacturers such as Legrand, Schneider, Hager, and Wago. With over 5,000 products in stock, 123elec caters to both individual consumers and professionals in the home services sector, providing essential tools and materials for various electrical projects. Customers can access a user-friendly shopping experience on the company's website, www.123elec.com, where they can browse through diverse categories of electrical supplies. 123elec also offers advantages such as order tracking and customer account creation to enhance the purchasing experience. Whether for DIY enthusiasts or professional electricians, the company focuses on delivering quality products at accessible prices, making it a reliable choice for electrical needs.
This profile hasn't been claimed by the business owner.