5 stars service received from Thomas…
5 stars service received from Thomas Gallagher who arrrived on the same day and fixed the blocked kitchen sink within half an hour.

Aspect is a leading property maintenance service provider based in London and the Southeast, specializing in a wide array of trades. The company offers 24/7 support and covers various home services, including plumbing, electrical work, carpentry, heating, and pest control, among others. With a team of multi-trade experts, Aspect aims to address urgent maintenance needs efficiently and effectively. The company's clientele includes homeowners, businesses, and property managers seeking reliable maintenance solutions. Aspect emphasizes a customer-focused approach, with knowledgeable Service Support Managers who ensure quality workmanship and manage client expectations. By providing a comprehensive range of services, Aspect positions itself as a trusted resource for property maintenance across its service areas.
Aspect receives high praise for its service quality, with many reviewers highlighting the expertise and professionalism of engineers like Klaudi and Deniz, who efficiently resolve issues and provide helpful advice. Customers appreciate the fast and reliable service, often noting good communication regarding arrival times.
However, there are significant complaints about poor communication and delays, particularly in emergency situations, with some consumers reporting no-show appointments and unreturned calls. Additionally, a few reviews mention dissatisfaction with the cost of services, describing them as outrageously expensive for the work performed. Despite these criticisms, the overall sentiment remains positive, with a majority of customers expressing satisfaction with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very good service”
“Did what was asked - unblocked drain”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.6 out of 5 (poor) | 1.9 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.0 out of 5 (poor) | 1.2 out of 5 (poor) | — | 596 |
Bottom line: Aspect is #2 of 5 on overall rating in this group. On value, Prime Property Management scores higher (4.1 vs 2.6).
60 reviews of Aspect. Filter by what matters to you.
5 stars service received from Thomas Gallagher who arrrived on the same day and fixed the blocked kitchen sink within half an hour.
5 stars service received from Thomas who arrrived on the same day and fixed the blocked kitchen sink within half an hour.
The plumber that came to change the tap was a lovely guy. Very friendly and helpful.
Excellent service from a very nice quick professional Aaron V is an asset to your company
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Kept to schedule very accommodating with information , very good manners
Prompt service, quick resolution
Got an appointment for the next day, gas engineer came and correctly diagnosed the circuit board as faulty, got a replacement and fitted it. All working now. Very happy with the service.
Job well done. Everything left steam & tidy.
The service we received from Atam Sandhu was amazing. Atam is extremely professional and very experienced with his knowledge in dealing with seriously complicated situations. We are trying to resolve leaks coming into a commercial basement coming from a residential building and land above. Atam has already been able to uncover the source where some of the water is coming from. This was on the first appointment following the initial inspection. The freeholders have had 3 months using other firms of contractors including leak detection who have came up with absolutely nothing and we are really pleased Atam has already detected a source which is really good work. I would highly recommend Atam at Aspect and he deals with matters quickly, professionally and expeditiously.
The engineer, Abdul, was polite, professional and clearly well able to carry out the tasks required. At all times, I was kept up to date with what was happening and what charges were being incurred. I was also informed of potential charges depending on which route through the problem was chosen. Very professional and did a great job.
Lee came out to find a leak was very thorough found the leak and sorted the problem He was very helpful and explained everything would definitely recommend
Wonderful staff from Aspect ⭐️⭐️⭐️⭐️⭐️ Fast, Reliable and full knowledge of the industry
Very Happy with the service. Deniz was polite and helpful. Did the job in a professional manner. I would recommend this company.
Really great work and lovely people to deal with. Trust fully
We tried unsuccessfully to unblock our outside waste water drain. Booked an Aspect plumber online. They arrived on time, got straight on to the job, cleared the soakaway of sludge as well. Drain running freely now and for a very fair price.
I have only good words to say about Barry, the engineer who came to our site. We booked the leak investigation service as our central heating system kept losing pressure and being a commercial hotel building it was an urgent job. However the guys did stress it would take time to find the leak as it is such a big building spread over 5 floors. They were there for 3.5 days and I’m glad to say we found the leak. It’s fair to say we would never have found it without them. Barry was just brilliant, highly qualified and knowledgeable and a nice person too. I have only good words to say about him, Aspect are very lucky to have him. In fact I’d say the 5 stars are purely all for Barry, I would have deducted 1-2 stars because the service is incredibly expensive. The 3.5 days cost us over £10K, we are very happy to have found the leak, but there are lots of companies out there with the same equipment that charge considerably less than Aspect. However it was a pleasure to meet Barry and watch him work, truly an expert. I’m glad he found the leak so a positive result in the end.
Aspect is a leading property maintenance service provider based in London and the Southeast, specializing in a wide array of trades. The company offers 24/7 support and covers various home services, including plumbing, electrical work, carpentry, heating, and pest control, among others. With a team of multi-trade experts, Aspect aims to address urgent maintenance needs efficiently and effectively. The company's clientele includes homeowners, businesses, and property managers seeking reliable maintenance solutions. Aspect emphasizes a customer-focused approach, with knowledgeable Service Support Managers who ensure quality workmanship and manage client expectations. By providing a comprehensive range of services, Aspect positions itself as a trusted resource for property maintenance across its service areas.
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