Runs large
I really like the model and material, however I would say that the size is a little off. Unfortunately, I will have to exchange them for a smaller size (at least 2 size down).

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Atterley receives a mixed response from consumers, with a significant number of positive reviews highlighting fast delivery and great service. Many customers appreciate the quick shipping times, noting that their orders often arrive sooner than expected and in excellent condition.
However, a troubling number of reviews express frustration over issues such as receiving damaged items, difficulties in obtaining refunds, and concerns about the authenticity of products. Several reviewers report that the company has ceased trading, leaving them without their purchases and struggling to get their money back. While some people are satisfied with their shopping experience, the negative feedback regarding order fulfillment and customer service raises serious concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product and fast delivery”
“Still waiting for my refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Department Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Atterley is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of Atterley. Filter by what matters to you.
I really like the model and material, however I would say that the size is a little off. Unfortunately, I will have to exchange them for a smaller size (at least 2 size down).
Good service but wrong product dispatched. Was resolved quickly but disappointing that I had to return
Ordered loake boots good price quality etc delivered when advised On receipt boots slightly different colours one probably been on display/tried on so e mail Atterley for their thoughts guidance but no reply !! Decided to keep the boots but won’t order from Atterley again if I can get product from someone else
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Products and service were great and arrived on time and as described. Only negative was my ordered arrived on 30th Nov which was 2 days earlier which meant I was not able to have the extending Xmas returns ( so could end up being a pain ) I did email to ask if I could extend date and was told no - something to be aware of - other than that good overall !
I bought the shoes that I love a lot and so excited to get them. However, they come with two different colors which make me so upset and disappointed.
when they are always sending me requests for customs documents, quite complex in this situation
I ordering a Jakke Heather faux fur jacket in dark teal and the delivery and ordering process was good. The product in the picture was delivered to me. However, the item I ordered did not have the size on the label. So unsure if what I ordered was a size 14 as advertised. I have checked the jakke website and all jackets and coats have the size on the label in the neck. Makes me wonder is it the right size and a brand new jacket🙄
It took like a week to receive my item . They packaged it well and put necessary coverings to protect the item along with the original box , dust bag , charger , and authentication card . I feel as if my item is defective so I will be sending it back
CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
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