AURA Energi is a company that specializes in providing home services to customers in Denmark. The company focuses on delivering efficient energy solutions that cater to the needs of residential properties. AURA Energi offers a range of services designed to enhance energy efficiency, improve sustainability, and reduce energy costs for homeowners.
Targeting environmentally conscious consumers, AURA Energi aims to empower homeowners by providing them with effective tools and solutions to manage their energy consumption. The company is committed to promoting renewable energy practices and ensuring that its customers have access to reliable home service options. By focusing on customer satisfaction and practical energy solutions, AURA Energi positions itself as a key player in the home services sector.
AURA Energi receives high praise for its exceptional customer service, with many reviewers highlighting the friendly and competent staff who provide quick and effective assistance. Customers frequently mention the helpfulness and empathy of the employees, noting that they are always willing to resolve issues efficiently.
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Positive experiences include clear communication and minimal wait times, contributing to an overall impression of reliability and support. However, some consumers express frustration over high fees and recurring technical issues, such as signal outages and ineffective resolutions. Despite these complaints, the majority of feedback reflects satisfaction with the service provided. Overall, AURA Energi is viewed positively, particularly for its customer service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
—
● Medium
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 53 positive reviews
Customer service32%
17 mentions
“Danmarks bedste service”
On “Customer service” · Jan 24, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
Overall rating and review count for this company and similar companies
Langt om længe, masse af venlighed. Først da der var åbenbart et brud , som de ikke kendte til blev lavet . Ok nu men ikke mangel på forsøgt hjælp. Fra med arb. Side men måske. Bør man fra ledelsens side være hurtigere til at give besked til med arb om at man arb. På sagen
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AURA Energi is a company that specializes in providing home services to customers in Denmark. The company focuses on delivering efficient energy solutions that cater to the needs of residential properties. AURA Energi offers a range of services designed to enhance energy efficiency, improve sustainability, and reduce energy costs for homeowners.
Targeting environmentally conscious consumers, AURA Energi aims to empower homeowners by providing them with effective tools and solutions to manage their energy consumption. The company is committed to promoting renewable energy practices and ensuring that its customers have access to reliable home service options. By focusing on customer satisfaction and practical energy solutions, AURA Energi positions itself as a key player in the home services sector.