Auto Parts Warehouse is an online retailer specializing in a wide range of automotive parts and accessories for vehicles. The company caters to both individual consumers and automotive professionals, offering products that include replacement parts, performance upgrades, and essential maintenance items. With a user-friendly website, customers can easily search for specific parts by vehicle make and model, ensuring they find the right components for their needs.
The company operates within the vehicle transportation sector, focusing on providing quality auto parts at competitive prices. By offering a comprehensive selection of products, Auto Parts Warehouse aims to support vehicle owners and repair shops looking for reliable solutions for automotive repair and maintenance. Their online platform facilitates a convenient shopping experience, making it accessible for customers across various regions.
Auto Parts Warehouse has a positive customer experience.
Auto Parts Warehouse receives a mix of feedback from its customers. Many reviewers praise the company for its great selection of auto parts, good prices, and quality products, highlighting the ease of purchase and timely delivery.
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Positive experiences often mention helpful staff who assist with replacements and issues. However, a significant number of customers express frustration with the customer service, citing poor communication and difficulties with returns. Complaints about non-existent support and unresolved issues with orders are common, leading to dissatisfaction among some users. Despite these challenges, the overall sentiment remains largely positive, with many customers appreciating the product quality and value.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
100
100%
● Low
4.0 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2020.
Last 3 months
1.0▼ 2.5
12-month avg
3.2
All-time
4.0
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 19
2.5
2
Jun 19
4.5
8
Jul 19
1.5
2
Aug 19
—
0
Sep 19
—
0
Oct 19
—
0
Nov 19
—
0
Dec 19
2.0
1
Jan 20
5.0
1
Feb 20
—
0
Mar 20
1.0
2
Apr 20
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 75 positive reviews
Customer service16%
12 mentions
Prices & value12%
9 mentions
Fast & efficient9%
7 mentions
Easy to use3%
2 mentions
“Happy customer”
On “Customer service” · Jun 2, 2019
Top complaintsof 20 negative reviews
Customer service20%
4 mentions
“Poor Customer service”
On “Customer service” · Apr 27, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Yes, Auto Parts Warehouse is a legitimate company with a significant number of verified reviews. While they have a mix of ratings, many customers report positive experiences, highlighting good prices and fast service.
Is Auto Parts Warehouse a scam?
No, Auto Parts Warehouse is not a scam. Customer feedback indicates a range of experiences, with some reviews pointing out issues with customer service, but many others praise their product quality and overall value.
What types of products does Auto Parts Warehouse offer?
Auto Parts Warehouse specializes in a wide range of auto parts for various vehicles, including lights, hoods, and radiators. Customers have noted that they offer good prices and a helpful selection.
What payment methods are accepted at Auto Parts Warehouse?
Auto Parts Warehouse accepts various payment methods, including credit cards and possibly PayPal. Customers appreciate the easy shopping experience on their website.
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What is the return policy for Auto Parts Warehouse?
Auto Parts Warehouse has a return policy, but some customers have reported challenges with returning items and receiving refunds. It's advisable to check their official return policy for details before making a purchase.
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Auto Parts Warehouse is an online retailer specializing in a wide range of automotive parts and accessories for vehicles. The company caters to both individual consumers and automotive professionals, offering products that include replacement parts, performance upgrades, and essential maintenance items. With a user-friendly website, customers can easily search for specific parts by vehicle make and model, ensuring they find the right components for their needs.
The company operates within the vehicle transportation sector, focusing on providing quality auto parts at competitive prices. By offering a comprehensive selection of products, Auto Parts Warehouse aims to support vehicle owners and repair shops looking for reliable solutions for automotive repair and maintenance. Their online platform facilitates a convenient shopping experience, making it accessible for customers across various regions.