Lovely & helpful!
So helpful, lovely, and very accomodating! Will definitely be coming back

Beginning Boutique is an online retail platform specializing in stylish women's clothing, offering a wide range of products including dresses, tops, bottoms, and swimwear. The company's collection features trendy options suitable for various occasions, from casual outings to formal events. With a focus on providing fashionable attire, Beginning Boutique caters primarily to young women seeking the latest fashion trends and quality pieces that fit their lifestyle. Customers can expect a seamless shopping experience, highlighted by quick shipping options, including next-day delivery, and a user-friendly return policy. The platform is designed to accommodate a diverse range of body types, offering extended sizes from 4 to 22. Beginning Boutique prioritizes customer satisfaction, as evidenced by their dedication to friendly support and transparent pricing, which includes covering customs charges at checkout.
Beginning Boutique receives mixed feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the outstanding customer service, noting quick responses and helpful staff who resolve issues efficiently.
Customers appreciate the beautiful clothing and fast shipping, with several expressing satisfaction with their purchases. However, a substantial number of complaints center around the return process, with customers frustrated by high return fees and inconsistent sizing. Some report difficulties in receiving refunds, claiming that items were returned in unused condition but still faced issues. Overall, while the customer service and product quality receive positive remarks, the challenges with returns and sizing create a less favorable experience for many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | +1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.1 | 7 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | — | 0 |
| Jan 25 | 3.7 | 6 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 4.0 | 2 |
| Apr 25 | 2.6 | 5 |
| May 25 | 3.0 | 5 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 4.9 | 7 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I haven’t received my order yet, but the online customer service I received when I accidentally ordered the wrong pro...”
“I returned unused items and they said it smelt like perfume and would only issue store credit”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.9 out of 5 (fair) | 3.0 out of 5 (fair) | +40% | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Beginning Boutique is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 2.9).
60 reviews of Beginning Boutique. Filter by what matters to you.
So helpful, lovely, and very accomodating! Will definitely be coming back
I haven’t received my order yet, but the online customer service I received when I accidentally ordered the wrong product was phenomenal. My issue was solved within minutes and the order I meant to place was sent out the same day (I ordered at 4:30pm). Thank you Rosie!
Beautiful dress. Unfortunately my daughter is in between sizes and we just couldn’t make the dress work. Customer service was wonderful, quick responses to my queries from the team. Refund was in my account quickly and without fuss.
Quick answers to the questions people ask most.
Beginning Boutique is a legitimate company with a high customer rating of 4.5 out of 5 based on numerous verified reviews, indicating real customer experiences that highlight their quality and service.
No, Beginning Boutique is not a scam. While some reviews mention issues with sizing and returns, the majority reflect positive experiences with their customer service and product quality.
Beginning Boutique offers a wide range of women's fashion items, including dresses, tops, and accessories, often noted for their chic styles and quality.
Beginning Boutique accepts various payment methods including credit cards and PayPal, allowing for convenient transactions for customers.
Beginning Boutique has a return policy that allows returns, but some customers have mentioned a return fee. It's advisable to check their website for the latest details on returns and guarantees.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 47% are 1–2★.
Outstanding customer service …. thank you x
I had an amazing customer service experience after one of my parcels got sent to the wrong address! They contacted the delivery company for me and got them to go to the address it was sent to and when they couldn’t find it gave me the option of resending or store credit! I was so grateful that they were so nice about it.
the most sweetest people, package came so fast. SHOPP FROM BEGINNING BOUTIQUE!!!
It was pretty amazing I loved all of their clothes and if you want some chic clothes that is definitley your shop. No question about that.
Incredible customer service, fabulous communication. I messaged the Botique about a their tumbler and got a response and willingness to help immediately. In the past I Ordered several Pretty dresses for my daughter. All quality and all looked beautiful on her. This Botique has many options for any occasion. Fun, quality accessories such as their bubblegum tumbler. It’s nice to purchase from a company that exudes kindness and has integrity.
Had an issue with my order and reached out via online chat, within minutes Ruby had rectified everything and organised a replacement to be shipped and will arrive in time for my event. She was so helpful and most definitely will be a return customer!!
Nothing but compliments for Beginning Boutique. We searched and found some beautiful dresses for my daughter. Their ordering process was very friendly and clear. We had to return 1 of the dresses and they made that so easy and replied to questions we had. So altogether, not only beautiful dresses, but also super friendly ordering process, return process and great customer service! Thank you!!
my order came within 4 business days, being shipped out almost immediately without express shipping. along with this the dress i ordered is in amazing quality and looks stunning. the dress came in a pretty beginning boutique tote bag i will definitely be using. very good experience
I have purchased many times before but I recently purchased a beautiful top and unfortunately the top did not match what was shown in the photo online due to a sewing issue. However, the quality of the fabric and all else was great! I reached out and immediately got a response, the ladies I spoke with were so kind and quick about the situation. I was able to exchange the faulty top for a new one. The new top was sent out the same day I received the faulty top. Customer service skills are a 10/10. You guys are amazing!
I made an order & almost immediately was emailed as a potential security risk & had to provide evidence from my bank. I was sceptical & blacked out the account details. My order was then confirmed & shipped the same day. I received the order the very next morning. Customer Service was extremely helpful & the service was extremely prompt. I have ordered 4 items now, only 1 of them I wasnt extremely happy with the quality & returned that. The rest I am very pleased with.
Absolutely amazing customer service, the staff are so lovely, I will definitely be back!
Alex was so helpful and she helped me so much. she was so quick with her reply times and i loved her excellent customer service.
Beginning Boutique is an online retail platform specializing in stylish women's clothing, offering a wide range of products including dresses, tops, bottoms, and swimwear. The company's collection features trendy options suitable for various occasions, from casual outings to formal events. With a focus on providing fashionable attire, Beginning Boutique caters primarily to young women seeking the latest fashion trends and quality pieces that fit their lifestyle. Customers can expect a seamless shopping experience, highlighted by quick shipping options, including next-day delivery, and a user-friendly return policy. The platform is designed to accommodate a diverse range of body types, offering extended sizes from 4 to 22. Beginning Boutique prioritizes customer satisfaction, as evidenced by their dedication to friendly support and transparent pricing, which includes covering customs charges at checkout.
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