Very pleased with this company
Very pleased with this company. Thank you.

Construction Specialties is a leading manufacturer in the construction sector, specializing in innovative building products designed to enhance architectural designs and improve functionality. The company offers a diverse range of solutions, including architectural louvers, entrance flooring solutions, sun control systems, and wall protection products. By focusing on quality and innovation, Construction Specialties aims to meet the evolving needs of commercial and industrial clients. Their customer base includes architects, contractors, and builders who seek reliable and cutting-edge products for various construction projects. With a commitment to challenging the status quo, Construction Specialties strives to deliver effective solutions that contribute to the overall improvement of building design and performance. For more information, visit their website at www.c-sgroup.com.
Construction Specialties receives high praise for its excellent service and product quality, with many reviewers noting prompt and courteous responses. Customers appreciate the knowledgeable staff and the reliability of product availability, often highlighting the ease of the ordering process.
However, there are significant concerns regarding the Acrovyn product line, with multiple complaints about installation issues and poor customer service experiences, particularly in communication and order fulfillment. Some reviewers express frustration over delayed shipments and difficulties in obtaining the correct products. Despite these challenges, the majority of feedback remains positive, emphasizing the company's commitment to service and the quality of their offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 37 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2021.
| Month | Average | Reviews |
|---|---|---|
| Feb 21 | 1.0 | 1 |
| Mar 21 | — | 0 |
| Apr 21 | 1.0 | 1 |
| May 21 | — | 0 |
| Jun 21 | — | 0 |
| Jul 21 | — | 0 |
| Aug 21 | — | 0 |
| Sep 21 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 37 most recent reviews.
“Excellent Service and response time”
“We are a construction company and we are trying to reach out to CS to get Acrovyn products”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.0 out of 5 (good) | 5.0 out of 5 (good) | — | 37 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Construction Specialties is #5 of 5 on overall rating in this group. On quality, Builders Emporium scores higher (4.8 vs 4.0).
37 reviews of Construction Specialties. Filter by what matters to you.
Very pleased with this company. Thank you.
Excellent Service and response time!
ALWAYS PROMPT AND COURTEOUS.ORDER PLACED ON TIME AND DELIEVERED AS PROMISED
i am happy with the service.
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Excellent customer service and great products!!
all ways has what we need,and always responds back quickly with any questions we have.
friendly support, parts always on hand
Great team, knowledge and accountability.
Construction Specialties has always had the product I needed, I never had a problem with my ordering process and Tim is a big help and he is very helpful with anything I have ever needed to improve the appearance of our campus. Thank you Chris
Your products are great, very easy to work with. I find it took a little learning on how to apply the product , but overall it is great,
I have always had excellent service from Construction Specialties. I have placed orders with them many times. Every time I call my sales rep for a quote, I can be assured it will be sent back to me quickly. When I place my orders they do a great job keeping you informed of when the delivery will come and deliveries always come in a reasonable time. My sales rep is always pleasant and never pushy. She will even call and check in after the orders arrive to make sure we are happy with everything.
All of your staff a great.
My dealings with CS has been awesome and Chris Loomis is the best. We are new in the health care industry and he has been very helpful there.
Always great service and product.
the crew at Copeland Arch are in constant contact with CS on a constant basis and I know they provide us with outstanding customer service so that must mean they are getting timely and accurate info from CS, and I know working hard at it. I do have an issue with CS no longer bidding projects where CS is not listed as an approved manufacturer. We do not use any other wall protection/ cubical track material vendor, CS is it. TBS has "flipped" many specs and subsequently won those projects over the past 8+ years and we have many GCs that prefer to work with us on projects that we now can not longer bid on. Regardless of the business decision that led to this mandate I believe is was short sighted and a "one size fits all" approach to lessening the work load on your estimating dept, going after the "low hanging" fruit...From our perspective you are losing out on as lot a business we know we can generate and it hurts Copeland's bottom line as well
great products and Staff
was assisted right away.
Quality product, reasonable pricing, shipped quickly
Construction Specialties is a leading manufacturer in the construction sector, specializing in innovative building products designed to enhance architectural designs and improve functionality. The company offers a diverse range of solutions, including architectural louvers, entrance flooring solutions, sun control systems, and wall protection products. By focusing on quality and innovation, Construction Specialties aims to meet the evolving needs of commercial and industrial clients. Their customer base includes architects, contractors, and builders who seek reliable and cutting-edge products for various construction projects. With a commitment to challenging the status quo, Construction Specialties strives to deliver effective solutions that contribute to the overall improvement of building design and performance. For more information, visit their website at www.c-sgroup.com.
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