Carl Ras A/S operates within the vehicles and transportation sector, specializing in providing a comprehensive range of tools, fittings, and workwear tailored to meet the needs of professional craftsmen. With a vast inventory exceeding 150,000 product numbers, the company caters to the diverse requirements of its clientele, ensuring that they have access to the necessary equipment and accessories for their projects. The website, www.carl-ras.dk, serves as a one-stop webshop for handymen and professionals alike, offering everything from basic hand tools to specialized fittings and durable workwear.
The company prides itself on delivering unique service and timely delivery, emphasizing convenience and efficiency in every transaction. Customers can easily browse and order from the extensive online catalog, benefiting from features like next-day delivery and a 14-day return policy. Carl Ras A/S targets professional craftsmen in various trades, providing them with a reliable source for all their tool and workwear needs, ensuring they are equipped for their day-to-day tasks. The commitment to a broad product range and customer-focused services positions Carl Ras A/S as a key player in the industry, catering to the specific demands of the vehicles and transportation category.
Carl Ras A/S receives predominantly positive feedback, with many reviewers praising the quick service and efficient delivery. Customers appreciate the friendly staff and the overall helpfulness, often highlighting the pleasant shopping experience and competitive pricing.
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The website is noted for its user-friendliness, particularly the SMS notification feature for order readiness. However, there are notable criticisms regarding product mismatches with descriptions and issues with cash payments at certain locations, which have led to dissatisfaction among some customers. A few reviewers also mention poor service experiences, particularly in specific stores, indicating that staff attitude can vary. Overall, while there are areas for improvement, the majority of feedback reflects a positive sentiment towards Carl Ras A/S.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
539
100%
-1.3
● Low
4.3 / 5 overall
=
539 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.4▼ 1.3
12-month avg
4.1
All-time
4.3
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
4
Sep 24
5.0
3
Oct 24
3.0
2
Nov 24
3.0
3
Dec 24
4.0
4
Jan 25
3.8
5
Feb 25
4.0
4
Mar 25
4.8
5
Apr 25
5.0
6
May 25
4.0
4
Jun 25
1.0
1
Jul 25
3.3
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 419 positive reviews
Customer service26%
109 mentions
Delivery1%
3 mentions
Website & app1%
3 mentions
Quality0%
2 mentions
“Hurtig service”
On “Customer service” · May 6, 2025
Top complaintsof 69 negative reviews
Customer service23%
16 mentions
“Anede ikke de ikke tog imod kontanter i Århus N når man kommer som privat kunde ellers rigtig god service flink medar...”
On “Customer service” · Jun 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Meget dårlig oplevelse iforbindelse med mit køb.
Jeg modtog en vare hvor indpakningen var bulet og skramlet.
Ved henvendelse til kundeservice var der på ingen måde hjælp at hente.
Jeg vil på ingen måde anbefale nogen privat kunder at ligge deres ordre på denne webshop
Does Carl Ras A/S accept cash payments in all locations?
Payment methods may vary by location. Please visit www.carl-ras.dk or contact the specific branch directly for information on accepted payment methods.
How can I ensure the product matches its online description before purchasing?
We strive for accuracy in our online listings. For specific product details or discrepancies, please contact our customer service or visit our website at www.carl-ras.dk.
What is the return policy for Carl Ras A/S?
Our return policy details, including the process and time frame, can be found on our website. For more specific information or assistance with a return, please contact our customer service.
Can I expect same-day or next-day delivery for my orders?
Delivery times vary based on product availability and location. For the most accurate delivery estimates, please visit our website or contact us directly.
All 5 questions →Show fewer questions
Are the prices at Carl Ras A/S competitive compared to other vehicle and transportation product retailers?
We strive to offer competitive pricing and great value. For current prices and promotions, please visit our website or contact us directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Jeg bestilte en Ordre leveret til Nærmeste Pakkeshop 7/km væk. Leveret af Post Nar. Post Nord. De havde åbenbart leveringer til Pakkeshop 16 km væk, så blev min pakke da leveret der også. Aldrig mere Carl Ras køb…. Carl Ras Post Nar Danmark rundt…. Levering, hvor det passer dem….
Bestilte en Festool boremaskine på Carl Ras - og den kom nærmest dagen efter - super hurtigt, skønt! Så åbner jeg emballagen, det rasler lidt. Ydre emballage er ikke beskadiget. Det første syn der møder mig, da jeg åbner ydre emballagen, er en møg beskidt Festool kasse, og nede i kassen er opladeren smidt ned med en ledning der tydeligvis har været viklet ud. Jeg kontakter kundeservice som beklager og siger at jeg jo har ‘ret’ til at returnere mit nyindkøbte produkt. Lidt forundret så spørger jeg om man ikke blot kan sende en ny kasse og så kan jeg returnere den beskidte kasse i den emballage som den nye kasse ville komme i. Det kunne ikke lade sig gøre! Det overrasker mig at Festool vil levere til Carl Ras, for jeg oplever ingen sammenhæng mellem service og kvalitet de to mærker imellem! Så jeg kan ikke anbefale nogen at købe Festool hos Carl Ras! Jeg har købt til fuld pris og det var ikke engang en kampagne eller demo model. Bare en super dårlig oplevelse, hurtigt leveret!
Dags dato besøgte jeg jeres butik på Frederiksberg for at handle. Jeg blev dog afvist i at betale kontant, med den begrundelse, at de samme dag havde modtaget en mail om, at butikkerne ikke længere må modtage kontanter.
Dette er ikke blot uacceptabelt, men også i strid med Lov om betalinger §81, der fastslår, at private kunder har ret til at betale med kontanter. Jeg kan forstå, at det er muligt for mig som privatkunde at handle hos jer, men ikke betale kontant, hvilket gør det tydeligt, at I bevidst nægter at følge lovgivningen.
Jeg forventer, at I retter op på denne praksis og fremadrettet overholder dansk lovgivning. Det er et minimumskrav til en virksomhed, der ønsker at beholde kundernes tillid.
Jeg er skuffet over, at en velrenommeret virksomhed som Carl Ras sælger smørringsolie med PFAS fx deres egen STROXX universalolie.
Især når det er muligt at lave uden.
Efter hundredvis af besøg. Service niveauet er virkelig højt, deres lagerstyring er rigtig god og generelt kompetente medarbejdere. De er rigtig gode til at tage elever, som dog ikke altid fanger det rigtige, men sådan er det at være i lære. Hvis de erfarne medarbejdere var lidt bedre til at banke ind i de nye at de skal spørge ved det mindste ville de få 6/5 stjerner.
Stor tak til Carl Ras Aarhus afd. Skejby, for stor hjælp og vejledning ved valg af en ny Abloy lås. De er meget professionelle og samtidigt har man en rigtig fornemmelse af de vil hjælpe, med at finde den rigtige løsning.
Jeg kommer der meget gerne igen.
Carl Ras A/S operates within the vehicles and transportation sector, specializing in providing a comprehensive range of tools, fittings, and workwear tailored to meet the needs of professional craftsmen. With a vast inventory exceeding 150,000 product numbers, the company caters to the diverse requirements of its clientele, ensuring that they have access to the necessary equipment and accessories for their projects. The website, www.carl-ras.dk, serves as a one-stop webshop for handymen and professionals alike, offering everything from basic hand tools to specialized fittings and durable workwear.
The company prides itself on delivering unique service and timely delivery, emphasizing convenience and efficiency in every transaction. Customers can easily browse and order from the extensive online catalog, benefiting from features like next-day delivery and a 14-day return policy. Carl Ras A/S targets professional craftsmen in various trades, providing them with a reliable source for all their tool and workwear needs, ensuring they are equipped for their day-to-day tasks. The commitment to a broad product range and customer-focused services positions Carl Ras A/S as a key player in the industry, catering to the specific demands of the vehicles and transportation category.