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Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 28 |
| Oct 24 | 4.5 | 34 |
| Nov 24 | 4.8 | 32 |
| Dec 24 | 4.6 | 27 |
| Jan 25 | 4.9 | 14 |
| Feb 25 | 4.5 | 27 |
| Mar 25 | 4.7 | 96 |
| Apr 25 | 4.5 | 65 |
| May 25 | 4.6 | 65 |
| Jun 25 | 4.6 | 53 |
| Jul 25 | 4.6 | 68 |
| Aug 25 | 4.8 | 14 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Cicalia is #2 of 5 on overall rating in this group.
500 reviews of Cicalia. Filter by what matters to you.
La mia esperienza è positiva,anche se può succedere che manca qualche prodotto ordinato. Bisogna sempre controllare sempre. Ed il rimborso avviene al successivo acquisto. E se io non volessi piu' acquistare?
Soddisfatta di quello che ho acquistato, buono e fresco. Un servizio che mi è stato molto utile perché mi trovavo in un paese con pochi negozi e nessun supermercato. La consegna è andata bene, solo un piccolo difetto: mi è arrivato un sms per avvertirmi che mancavano pochi minuti all'arrivo, poi è passata credo un'ora, ma niente di rilevante. Acquisterò ancora da Cicalia.
Quick answers to the questions people ask most.
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
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Con loro mi son sempre trovata bene, se non do 5 stelle è a causa delle spese di spedizione un pò troppo alte e con un limite per la spedizione gratis che si fatica a capire prima che a raggiungere.
Anche se tutta la merce è arrivata integra ho notato che le bottiglie tintinnavano in modo preoccupante e troppo per un trasporto con corriere. Peccato per questo piccolo disguido altrimenti sarebbero state 5 stelle e un tutto a posto al 100%. Comprerò sicuramente di nuovo da voi. Alla prossima. Grazie.
Consegna in ritardo rispetto al previsto
Tutto bene grazie
Sempre bene., Le Toschi sotto spirito in precedenza erano migliori. Si vede che a Vignola il clima non è stato ottimo.
IL FATTO DI POTER VEDERE E SCEGLIERE LE COSE DA CONPRARE.
Un sito molto molto utile. Davvero comodo il fatto di poter ordinare e ricevere i prodotti a casa. Prezzi nella norma. Consegna puntuale e precisa come data. Unica Mini pecca l’imballo, credo dovrebbe essere un po’ più resistente e più forte diciamo. Prodotti freschissimi e salumi ben sigillati.
Mi ha favorevolmente colpito la precisione e la puntualità e la semplicità della verifica dei vari passaggi per la consegna
Ottimo per la spesa!
Tempististica nell'evasione dell'ordine, consegna corretta con imballo a protezione adeguato
Primo ordine andato bene. Consegna merce ricevuta integra e come da tempistica.Acquiststo 16 conf.di Chante Cler Vert Lavatrice. Mi aspettavo però il materiale nel suo cartone originale, cioè in due cartoni da 8 conf. ciascuno. Per il resto nulla da dire.
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
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