Never used CML before
Never used CML before, but from start to finish, professional, caring and honest. Was kept informed. They say delivery can take upto 6 weeks. First consignment 2.5 weeks second 4 weeks. Nothing lost or damaged.

CML Cargo is a professional removal service that specializes in providing comprehensive relocation solutions tailored to both individual and business needs. The company offers a range of services including international removals, door-to-door relocations, student removals, car transport, and baggage shipping. With a focus on customer satisfaction, CML Cargo ensures that every aspect of the moving process—from packaging and transport to customs paperwork—is handled with care and expertise. Targeting a diverse customer base, CML Cargo caters to those relocating locally and internationally, including students and families. Their services are designed to facilitate stress-free moves, allowing clients to focus on settling into their new locations. By prioritizing efficiency and reliability, CML Cargo aims to streamline the moving experience and provide peace of mind to its customers during what can often be a challenging time.
CML Cargo receives overwhelmingly positive feedback from customers, who praise the company's efficient and friendly service, as well as excellent communication throughout the moving process. Many reviewers highlight the seamless door-to-door service, noting that their belongings are packed with care and delivered on time and in perfect condition.
Customers express high levels of trust, often stating they would recommend CML Cargo to others for international moves, particularly between Turkey and the UK. However, a small number of critical reviews mention concerns about the company's reliability, suggesting that some customers felt uncertain about trusting them completely. Despite these few complaints, the majority of experiences shared are highly favorable, making CML Cargo a well-regarded choice for transportation needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 113 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 113 most recent reviews.
“Very impressed by efficient and friendly, seamless door to door service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Moving Companies.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 113 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | — | 2.3 out of 5 (poor) | +24% | 1,000 |
Bottom line: CML Cargo is #1 of 5 on overall rating in this group.
113 reviews of CML Cargo. Filter by what matters to you.
Never used CML before, but from start to finish, professional, caring and honest. Was kept informed. They say delivery can take upto 6 weeks. First consignment 2.5 weeks second 4 weeks. Nothing lost or damaged.
All my items were handled with care and was delivered within the expected date.I was impressed with the way fragile goods such as tv and other electronics were packaged.I highly recommend them.
This company is faultless. Highly professional. Always helpful, polite and friendly. No question is an inconvenience. I can high recommend this company.
A very professional, top-class team. Was overseen on the phone by Nihan the manager. Took their time in a calm and patient manner and was notified via WhatsApp with photos of the items neatly placed in metal cages for the journey over land. They are worth a booking and are not expensive. They transport from most parts of UK to Turkey and vice versa.
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I have used CML cargo three times in the last couple of years. From the first point of contact, everything run smoothly and professionally. The price per kilo is extremely reasonable, especially in light of the economy. What they say they are going to do, is carried out. On the day of pick up, contact is excellent through message and calls. From loading your boxes, weighing, paying, providing receipts and leaving, the whole process is very professional. The same happens when it arrives at your destination. My boxes arrived in 6 weeks. A phone call to say it will be delivered today. Unloaded, brought into the house and signed for. Fantastic. I highly recommend this company, supported by the fact I used them so many times.
Excellent service from start to finish. Pick up men in Türkiye were very nice. They got on with the loading quickly and carefully, as did the men on the UK side unloading. Everything was there and in tact. It took 7 weeks door to door and the communication throughout the whole process was so good that it made this whole move very easy and stress free. Money well spent!! Thank you to Beyza, Sevil and the whole team. Would highly recommend
Great stuff great job. Easily move a new house
CML are an excellent company who provide an exceptional service tranporting goods between Turkey and the UK and vice versa. They have just completed the delivery of my goods from Turkey to UK in the time they estimated. They were very helpfull from our first contact and kept us fully informed and up to date on our move always. Their staff are excellent from Nihan and Beyza to all their drivers who were always extemely helpfull. We would certainly use them again and recommend them to everyone. Roy and Polly Roddison
Excellent customer service to all staff is very helpful and very kind. which we use in our personal porcelain from the UK to Istanbul. Also, all my product very delicate removal rich my place very safe. I had more reasonable prices than anywhere else I found, and if there was ever any issue, Begum worked hard to solve it. Would use them again!
Polite & professional people to deal with, perfect English, all very patient, answering every question I asked ( there were many!) Kept me informed all the way through, terrific time scale,just 3 weeks door to door, delivery guys extremely helpful, thank you CML we will be back!
No problems whatsoever. Great price, friendly and efficient staff. Pick up and delivery times as promised. I would not hesitate to recommend CML.
This was shipping the way it should be done. Accurate quotations, on time pick up, on time delivery at a very good price. I would not hesitate to recommend and use CML again and again.
First class service so far from CML Cargo. Communication was good and my boxes were picked up on-time in the UK. Very professional and Friendly drivers picked them up and I will now wait for there arrival in Türkiye. Hopefully the delivery will be as good as the collection. Highly recommend CML Cargo
Very impressed with the service I received..I have no hesitation in recommending this company to anyone.My goods arrived safely.Excellent service both in England and Turkey.Wishing Nihan and her team every success in the future..
I cannot recommend this company enough. They have got to this point through word of mouth because of their dedication, care and work ethic. Despite a few minor hiccups with pickup, the CML team were lifesavers each step of the way. Moving countries is never easy, but CML were amazingly thoughtful and understanding throughout. I sent boxes and 2 bikes and the items arrived in one piece, in perfect condition. Every member of the team I met was friendly and professional. I will be recommending them to everyone I know and will no doubt be using them again myself!
We are so happy with this service. Our boxes and large item were collected in Turkey and only 4 weeks later were ready for delivery in England. Our needs were met re delivery day, and all boxes arrived in great condition. The guys who delivered were brilliant and not worried by the steep slope and steps to our house. Very polite and pleasure to meet. What a great company!
We moved a lot of personal items from UK to Turkey, and CML were fantastic. Nihan and all the team were so friendly and helpful to deal with, kept us updated throughout, everything arrived in perfect condition and quicker than we expected. Would definitely recommend them.
CML Cargo is a professional removal service that specializes in providing comprehensive relocation solutions tailored to both individual and business needs. The company offers a range of services including international removals, door-to-door relocations, student removals, car transport, and baggage shipping. With a focus on customer satisfaction, CML Cargo ensures that every aspect of the moving process—from packaging and transport to customs paperwork—is handled with care and expertise. Targeting a diverse customer base, CML Cargo caters to those relocating locally and internationally, including students and families. Their services are designed to facilitate stress-free moves, allowing clients to focus on settling into their new locations. By prioritizing efficiency and reliability, CML Cargo aims to streamline the moving experience and provide peace of mind to its customers during what can often be a challenging time.
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