ConstructionGear.com is a leading online retailer specializing in discounted safety gear, including custom hard hats, safety glasses, work gloves, and personal protective equipment (PPE). The company aims to provide high-quality safety solutions for various industries, including construction, manufacturing, and outdoor work environments. Customers can benefit from a wide selection of customizable safety gear to enhance workplace safety and compliance. With a focus on affordability, ConstructionGear.com offers competitive pricing and promotions, including free shipping on orders over $99. The platform caters to both individual consumers and businesses seeking reliable safety products that meet industry standards. Their extensive inventory includes items such as high-visibility clothing, earmuffs, and specialized footwear, ensuring that customers can find the necessary equipment to protect themselves on the job.
Consumers generally appreciate the quality of products and the prompt service provided by constructiongear.com. Many reviewers highlight their satisfaction with items like hard hats and work boots, noting the reasonable prices and quick delivery.
The positive experiences are underscored by comments about easy ordering and effective customer service. However, there are notable complaints regarding order fulfillment, with some customers expressing frustration over delays and lack of communication about backorders. This mix of commendations for product quality and service, alongside concerns about order issues, reflects a varied experience. Overall, the sentiment leans positive, with a significant portion of customers enjoying their purchases despite some logistical challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Oct 23 | 3.1 | 35 |
| Nov 23 | 3.9 | 24 |
| Dec 23 | 3.8 | 44 |
| Jan 24 | 4.2 | 23 |
| Feb 24 | 4.0 | 18 |
| Mar 24 | 4.5 | 23 |
| Apr 24 | 5.0 | 8 |
| May 24 | 3.3 | 7 |
| Jun 24 | 5.0 | 7 |
| Jul 24 | 5.0 | 5 |
| Aug 24 | — | 0 |
| Sep 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great to purchase from fast delivery”
“I have not received my order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | +17% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: constructiongear.com is #5 of 5 on overall rating in this group. On quality, Builders Emporium scores higher (4.8 vs 4.3).
500 reviews of constructiongear.com. Filter by what matters to you.
Placing order no problem, however couple days later got email stating boots were at least month on backorder. Needed boots soon NOT a month or more. Back order was NOT mentioned anywhere during order process, only in email couple days after payment. Your company should know of any back order items and inform customers UPFRONT about back order. thanks
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the button fly keeps popping the fly open, the two side buttons both have popped off, the seams around these side buttons is unraveling. Lastley when it was washed for the first time it shrank at least one size
Order two pair of Justin boots at the same time. One pair showed up in about a week. Several weeks later I received an email that my boots have been sent. No boots arrived and when I checked on delivery status it stated they were delivered. Then everything went down hill from there. Customer service was no help due the same info I had that the boots were delivered. Shipping order which came with first pair was correct showing one pair which helped on my end I happened to save the box they came in which I had to send pictures of boots and boot info proving I only received one pair of boots. I eventually received the missing boots about a week after date I was promised they would arrive. Boots did not fit! Left one was so tight it was difficult to my foot into it. Right boot I could not get heal into boot. Boots same size and style. Then the return process was as another nightmare. Took about a week to just get someone to send a return label. Boots were sent back waiting for my refund. I have ordered boots from construction gear in the past and had nothing but great service. Was it construction gear or Justin boots I do not know and am questioning if I should order again.
I was sent the wrong size and have not got my order after sending them back
Waited two weeks for the product to ship, no update. I reached out to customer service to determine status, I was told it was no longer available and no other sizes were available. They processed a refund. Frustrating process, three weeks to get money back from original purchase. If not in stock, they should not allow you to order the item. They also need a better process in place to issue a refund.
Box items were packed in seemed flimsy. Wrong type of cardboard box for the amount and weight of items ordered. Received crumbled and slightly opened (not discounting mishandling during shipping). However box looked and felt very thin and wasn't taped very well.
After placing my order, I received an e-mail asking me to call to confirm my billing address. No problem. I called to confirm, and I was told my order would then be placed. 2 weeks after initially placing my order I received a second e-mail saying I would be sent a refund as what I ordered was out of stock. Very unfortunate and I will not be ordering from here again as this was a time sensitive order. I did receive the refund.
4 of my 4 items were back ordered. 1 of the 4 items ordered subsequently cancelled by vender as unavailable. Discount offered not given at checkout. I called to question reason, I was told to order anyway then call back for credit. WHAT?excellent quality
Shipping time was really lengthy compared to other places. There is a scratch on the door that someone clearly tried to unsuccessfully rub out. The back board of the cabinet didn’t screw in properly, and I’m worried it will eventually come off. And the thing that really threw me was that I found this cabinet by Google searching for “white rolling cart”. In the photo it appeared white. I ordered it, thinking it was white. It is actually gray. That’s not a huge issue, but please change the photo online.
The pants I ordered weren’t 33 they’re actually 32. Very disappointing!
I was informed by many of my colleagues that this snow boot would keep my feet warm when it snowed and in freezing weather. Well, it was freezing weather and my toes got cold. Even though I had on three pair of socks. I had to go inside the building until my toes thawed out.
My first order was lost some how. Repeated calls brought no solution. You finally agreed to send me another order. 1-2 days later my original order arrived.
The wrong size was sent to me. I got a return authorization. It's taken forever to get a replacement. When I try to call half the time I get an answering machine. The other times I sit on hold for 15 to 20 minutes. And then when I do speak to somebody they act as if I am putting them out. When you do ship something you do not provide a tracking number or any means of following the incoming shipment. Initial order was October 20 and here it is November 30 and I'm still waiting trying to get a new pair of work shoes
I ordered some bibs. they sent me the wrong size. Had to package them up and take them down to post office.Called customer service after I sent them .The second lady I talked to was rude and hateful
ConstructionGear.com is a leading online retailer specializing in discounted safety gear, including custom hard hats, safety glasses, work gloves, and personal protective equipment (PPE). The company aims to provide high-quality safety solutions for various industries, including construction, manufacturing, and outdoor work environments. Customers can benefit from a wide selection of customizable safety gear to enhance workplace safety and compliance. With a focus on affordability, ConstructionGear.com offers competitive pricing and promotions, including free shipping on orders over $99. The platform caters to both individual consumers and businesses seeking reliable safety products that meet industry standards. Their extensive inventory includes items such as high-visibility clothing, earmuffs, and specialized footwear, ensuring that customers can find the necessary equipment to protect themselves on the job.
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