It took over 2 weeks to get my order
It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest finding another company for your shopping.

Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines. The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
Country Wine & Spirits receives a mix of feedback from customers, with many praising the fast shipping and quality service. Reviewers frequently highlight the promptness of delivery and the satisfaction with their orders, noting that the products received are often as expected.
However, a significant number of complaints revolve around issues with order fulfillment, including shipping delays and receiving incorrect items. Customers express frustration over long wait times, with some reporting orders taking over two weeks to arrive or being canceled without clear communication. Additionally, there are concerns about unauthorized charges related to the vault membership. Overall, while many enjoy the service and product quality, the recurring issues with order accuracy and shipping reliability detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 646 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I like their service very much and the delivery is fast”
“Sent the wrong thing in the mail”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 646 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Country Wine & Spirits is #3 of 5 on overall rating in this group.
500 reviews of Country Wine & Spirits. Filter by what matters to you.
It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest finding another company for your shopping.
Discount code they sent me did not work. No way to use points from previous purchases for the 'points discount'. I am a "vault member" and did not receive my 'Free Gift".
Delivery arrived 2 weeks late without any notification of it being late or why it was late. It was a birthday gift but was ruined since it was delivered so late. Never patronizing this company again.
FIRST IT WAS DAMAGED ON ROUTE, HAD TO WAIT FOR USPS TO DELIVER. THEY DIDN'T RING DOORBELL, HAD TO WAIT ANOTHER DAY. SUPPOSED TO GET 10 DOLLARS OFF NEXT ORDER. SHOULD HAVE BEEN THIS ORDER. BUT UNFORTUNATELY I WILL ORDER AGAIN.........WHEW!
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We ordered for a special event. We were elated to see 3-5 day arrival. We never did receive a trackable tracking number. After searching for and not finding a number to call we related our concern via email. The response turn around time was fairly prompt (within 48 hours) we were offered a replacement order. Furthering our time of receiving the order our event went in without our spirits. Sad news. We love thT we can get what we want for a reasonable price however the shipment time was not met!
I paid for overnight FedEx, when I looked up delivery date it stated 6 business days later for delivery. I sent a text to Country Wine, they stated they would overnight, this is 2 business days later. I should be refunded. Order came a total of 3 business days later. Overnight is almost $88.00. It was also said in texting, Country Wine was having some issues with FedEx.
Took way too long to arrive, and the tax was ridiculous
When I was on website it showed I was ordering crown royal peach and when it was delivered it was regular
Poor customer service No mystery gift Bad phone number on the thank you card no answer and VM full Many wines are "out of Stock" Cannot add additional discounts on web site
Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines. The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
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