Alex was super helpful!
Alex was super helpful. I got my issue sorted very quickly. Great customer service. Will be buying from Dash again soon! :)
DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
DASH Water receives overwhelmingly positive feedback for its refreshing, zero-calorie flavored drinks, with many consumers expressing their love for the product's taste and quality. Reviewers appreciate the absence of artificial sweeteners, highlighting the subtle flavors and the use of wonky fruit.
The customer service is frequently praised, with instances of quick resolutions to delivery issues, showcasing a responsive team. However, some customers have raised concerns about subscription management and order-related issues, indicating that communication could be improved. Despite these minor complaints, the overall sentiment remains highly favorable, with many people recommending DASH Water as a delightful alternative to sugary beverages. Overall, DASH Water is celebrated for its great product and excellent service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 63 |
| Sep 24 | 4.7 | 36 |
| Oct 24 | 4.5 | 20 |
| Nov 24 | 4.7 | 23 |
| Dec 24 | 4.9 | 29 |
| Jan 25 | 4.8 | 39 |
| Feb 25 | 5.0 | 15 |
| Mar 25 | 4.8 | 20 |
| Apr 25 | 4.9 | 29 |
| May 25 | 4.9 | 21 |
| Jun 25 | 4.6 | 34 |
| Jul 25 | 4.8 | 30 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Whenever I've had a query I get excellent quick and helpful response from the customer service team”
“Then a week later I was signed up for a subscription I didn't sign up for”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +1% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: DASH Water is #1 of 5 on overall rating in this group.
500 reviews of DASH Water. Filter by what matters to you.
Alex was super helpful. I got my issue sorted very quickly. Great customer service. Will be buying from Dash again soon! :)
Quality drinks and a quality service. I love these waters and the subscription makes things very easy. Customer service is quick and reliable efficient and I highly recommend.
Fabulous deals, quick delivery and delicious drinks I can’t recommend DASH highly enough. I am obsessed with all the flavours.
So far I’ve tried out the mango and the blackcurrant, both delicious Special offer definitely encouraged me to try the brand out
Quick answers to the questions people ask most.
DASH Water offers a variety of refreshing flavors. For a complete list of flavors, please visit our website.
If you experience any delivery issues, please contact our customer service team through the website, and they will assist you promptly.
No, DASH Water is proud to offer beverages that contain no artificial sweeteners or sugars. You can enjoy our drinks guilt-free!
Pricing may vary based on the product and any current promotions. Please check our website for the latest pricing information.
Yes, we offer subscription options for our products. Visit our website to learn more about setting up a subscription.
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Great flavour drinks and good eco credentials Bought on 50% off offer so good value - quite expensive without discount
Love these - great flavours. And customer service is fantastic. Replied to an issue I had within 7 minutes! Definitely deserves 5 stars.
These drinks mostly taste delicious. Some flavours are lovely, others not so great. But that's just my taste. I love the clean taste. No sugar. No sweetener. Just a fruitiness. I bought them on offer so they were good value and came very quickly. I have already recommended them to friends
As a new customer of Dash Water, I can confidently say this is the pinnacle of customer care and product quality in the drinks market. From the moment I reached out to them, their team demonstrated unparalleled dedication to ensuring I had the best experience. I must specifically commend Alex, a shining star in their customer service team. Alex's patience, understanding, and genuine commitment to resolving my concerns were truly remarkable. They listened attentively, responded promptly, and went above and beyond to make me feel valued as a customer. In a competitive market, Dash Water stands as a beacon of how customers should be treated. Beyond the outstanding service, the taste of Dash Water drinks is simply fabulous. Every sip feels refreshing, natural, and guilt-free—a perfect companion for any moment of the day. What’s even more impressive are their fantastic prices made even more accessible with generous discount codes. It’s clear they care about providing premium-quality drinks without breaking the bank, setting a new benchmark for affordability in the UK drinks market. From my experience, Dash Water treats their customers with respect, warmth, and genuine appreciation. I am thrilled to have discovered this brand and can confidently say that I will remain a devoted customer for life If you're considering Dash Water, don’t hesitate—you’ll not only enjoy incredible drinks but also experience the best customer service in the drinks industry. Thank you, Dash Water, and thank you, Alex, for setting a standard that all brands in this market should aspire to achieve!
I’ve been receiving 48 mixed cans of Dash each month for quite some time now. The reason? They’re sooo refreshing and tasty! I mix the flavours up now and again for a change and they’re all equally scrummy. On top of this their customer service is second to none. Earlier this week I received my 48 cans and, it’s never happened before, a lot of the cans were dented. I thought I should let Dash know; I sent an email with pics, and extremely quickly, someone came back profusely apologising, said it would be looked into why this had happened and that replacements were on the way. I’ve received a note today to say 48 cans are going to be delivered today! A complete replacement! I didn’t expect it, so really pleased and impressed. No one could ask for more. Thanks Dash!!
Great range of drinks and not too sweet either which is great for someone who is sick of water after a few glasses during the day so this way with a few Dash I know I quench my thirst but also no sugar or sweeteners which is perfect for me. Really impressed hence ordering multiple flavours.
Exceptional customer service from Alex. Great flavour, especially during dry January!
Love love love. I like that they are gently flavoured. It also makes me drink more water, bonus. The subscription is great and flexible, I like how it reminds me when it’s due and allows me to change the items. I also carry some in my car so that when I’m thirsty I have some to hand rather than buying a drink full of rubbish.
I LOVE this water! I drank cola for 40 years (I think I was addicted to the stuff) until I was diagnosed with osteoporosis. Some studies show cola can strip calcium from your bones so I searched for an alternative & found Dash. So glad I did.
The Dash Team go to so much trouble to ensure you receive first class service with their orders. Recently my order from Dash was delivered to the wrong address by the couriers. Dash were onto it immediately and kindly sent out a replacement order. They go to so much trouble making sure everyone is happy. I couldn’t recommend Dash more highly as it is a healthy refreshing drink, excellent service and great team behind it!
great product! Alex from customer support was absolutely amazing!
Two things - Dash water is amazing. Drinks are amazing with just the right amount of flavour. Dash has re-educated my palate away from sugary, fizzy drinks. Very refreshing! The second is how helpful they are in terms of customer service - nothing is too much trouble for them any queries are dealt with promptly
I’m a regular returning customer. Excited to be trying out a couple of new flavours from this delivery. Favourites are grapefruit and also cucumber. I’ll be sampling the cucumber with mint in this new delivery.
DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
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