Regular Dash customer
Have drunk Dash for a while now and their service, delivery and overall customer care is excellent. Oh and their range of flavours is fantastic too!
DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
DASH Water receives overwhelmingly positive feedback for its refreshing, zero-calorie flavored drinks, with many consumers expressing their love for the product's taste and quality. Reviewers appreciate the absence of artificial sweeteners, highlighting the subtle flavors and the use of wonky fruit.
The customer service is frequently praised, with instances of quick resolutions to delivery issues, showcasing a responsive team. However, some customers have raised concerns about subscription management and order-related issues, indicating that communication could be improved. Despite these minor complaints, the overall sentiment remains highly favorable, with many people recommending DASH Water as a delightful alternative to sugary beverages. Overall, DASH Water is celebrated for its great product and excellent service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 63 |
| Sep 24 | 4.7 | 36 |
| Oct 24 | 4.5 | 20 |
| Nov 24 | 4.7 | 23 |
| Dec 24 | 4.9 | 29 |
| Jan 25 | 4.8 | 39 |
| Feb 25 | 5.0 | 15 |
| Mar 25 | 4.8 | 20 |
| Apr 25 | 4.9 | 29 |
| May 25 | 4.9 | 21 |
| Jun 25 | 4.6 | 34 |
| Jul 25 | 4.8 | 30 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Whenever I've had a query I get excellent quick and helpful response from the customer service team”
“Then a week later I was signed up for a subscription I didn't sign up for”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +1% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: DASH Water is #1 of 5 on overall rating in this group.
500 reviews of DASH Water. Filter by what matters to you.
Have drunk Dash for a while now and their service, delivery and overall customer care is excellent. Oh and their range of flavours is fantastic too!
Prompt delivery 🚚 Both the orange 🍊 and grapefruit flavours are perfect
Easy to order. Discounted price made it affordable. Delicious flavours and super fast shipping.
I’m so glad I found Dash water, I’ve not tried all the flavours, but the ones I have are lovely, subtle & refreshing! My favourite being the cucumber , which I chose for my subscription ❤️! Now that you’ve added the mint to it , I’m not as fond , would love to have both options😉, But having said that it’s still enjoyable ! The subscription option is also great, I never have to worry about running out, & with the reminder that it’s coming & the option to alter it, gives me the chance to change, add to or cancel in plenty of time. Overall 5 stars for the Dash Water team & experience 👌😁
Quick answers to the questions people ask most.
DASH Water offers a variety of refreshing flavors. For a complete list of flavors, please visit our website.
If you experience any delivery issues, please contact our customer service team through the website, and they will assist you promptly.
No, DASH Water is proud to offer beverages that contain no artificial sweeteners or sugars. You can enjoy our drinks guilt-free!
Pricing may vary based on the product and any current promotions. Please check our website for the latest pricing information.
Yes, we offer subscription options for our products. Visit our website to learn more about setting up a subscription.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
DASH is absolutely the Best thirst quencher . My favourite is the cucumber & mint. I placed my order and it arrived so quickly. Thank you DASH. I also love the ethos of the company and the things they do in the community too. Such an great eco company. What not to like !
Great service but even better taste
I have a regular order from DASH. I find them easy to use and very helpful. I have a couple of regular flavours throughout the year and I add additional flavours as I want them. I really like the fact they contain no sugar so I can drink as much as I want without worrying. The drinks are good throughout the year but are especially refreshing served chilled in the summer.
Allows me to change delivery dates, flavours and having a subscription has helped me reduce my alcohol consumption. An excellent healthy alternative. Dash recently offered me a free extra pack of cans to my monthly delivery which allowed me to sample a new flavour, cucumber. This is my new favourite. Thank you
Overall 5 stars. Good, straightforward and understandable website, easy ordering and keep in touch well. We are now on a subscription, which also works effectively, so we are happy customers.
Love the brand, great product and the 0 calories, 0 sugars etc! Im not a fizzy drink person usually and especially the sugary type. Dash actually feels hydrating. Cannot wait for more flavours like melon, watermelon, grape etc. So far my faves are Mango, blackcurrant, grapefruit, raspberry. I wish I could buy the bigger size of 500ml that we see in stores via the website.
An amazing product! We return time and again, particularly liking the following flavours: lemon; lime and mango. Thank you and well done!
I emailed the help desk regarding a dispatch query on a Sunday morning and got a direct response within minutes. The issue was sorted out straight away (thank you Alex) which was fantastic considering it was a weekend. Couldn't get better customer service than that.
I have been subscribed to a Dash delivery (every 60 days) for a year or so now. I am still really enjoying the drinks - it's fantastic to find something that is actually enjoyable, sugar-free AND not packed full of sweeteners. I have tried most of the flavours now - I think my top 3 are currently lime, orange and raspberry. To make it even better, they have the BEST subscription platform I have ever used - it is SOOOOO flexible, meaning that I can tweak my delivery details as often as I like. As a result, in the summer when my kids descend on the house and drink several cans a day, I can easily just ramp up my order... and then scale it back down again when winter comes around. No hassle at all - give that IT Team a bonus!
I love love love Dash water so much I am addicted. Alex at customer service has been so helpful. Super fast responses, always helps with my questions and processing my orders in a timely manner. My favourite flavours are mango, orange and grapefruit. I wish they did a strawberry flavour mmmm. 💕
Fantastic customer service from Alex at Dash. FedEx damaged one of the boxes of Dash water I ordered. I spoke with Alex via email late last night and a new box is here already. Thank you!
A delicious product and really excellent help desk, should you ever need them. In fact, the most responsive and helpful i have ever encountered anywhere. Well done all! Tip top!
Nice tasting water with no sugar
DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
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