Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.
Degusta Box receives high praise from consumers for its exciting selection of products and the element of surprise with each delivery. Many reviewers express their delight in discovering new items that they wouldn't typically purchase, highlighting the variety and quality of the offerings.
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The subscription model is appreciated for its value, with customers noting that it allows them to try premium brands and new launches. However, some users have experienced issues with the subscription service, including unexpected charges after cancellation and dissatisfaction with changes to the points system for free boxes. While most feedback is overwhelmingly positive, a few customers mention receiving basic products that feel less innovative. Overall, Degusta Box is celebrated for its unique concept and enjoyable surprises, despite some service-related complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
1,000
100%
-0.4
● Low
4.2 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3▼ 0.4
12-month avg
4.2
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
61
Oct 24
3.8
68
Nov 24
4.2
96
Dec 24
3.4
90
Jan 25
3.7
46
Feb 25
3.4
27
Mar 25
4.8
219
Apr 25
4.2
74
May 25
4.7
64
Jun 25
4.4
43
Jul 25
4.2
64
Aug 25
4.4
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 439 positive reviews
Customer service5%
23 mentions
Delivery3%
11 mentions
Prices & value2%
8 mentions
Selection1%
6 mentions
“Ça fait maintenant 3 ans que je commande dégusta box et jamais déçue”
On “Customer service” · Jun 13, 2025
Top complaintsof 45 negative reviews
Customer service20%
9 mentions
Subscription16%
7 mentions
Cancellation13%
6 mentions
Charges11%
5 mentions
“Repeated unauthorised billing, contradictory customer service, and no ownership of the problem”
On “Customer service” · Aug 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
sono abbonato a Degustabox dal 2020 e questo dice già tanto... è diventata una piacevole ricorrenza mensile attesa da tutta la famiglia.. i prodotti sono sempre ben assortiti e di indiscussa qualità.. un eccezionale rapporto con il prezzo pagato... consigliatissimo!!!
Ogni mese una scoperta !!!
Amo le sorprese per questo amo degustabox !!!
Le novità, prodotti mai provati prima, conoscere ciò che al supermercato addirittura mi sfugge non ha prezzo !!! Grazie grazie di esistere degustabox !!!!
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Ho voluto provare Degustabox per caso, incuriosita... Durante tutto questo tempo non ho mai avuto problemi con la consegna o altro... Trovo interessante e simpatico il fatto di provare prodotti diversi dall'ordinario, che abitualmente non comprerei!
18 mesi fà ero cliente di Degustabox e mi piaceva…
ero cliente di Degustabox e mi piaceva non ho mai avuto grossi problemi. Poi 18 mesi fà mi sono trasferito in un altra provincia, ho provato più volte a contattare con tutti i canali mensionati in contatti del sito a oggi non ho ancora ricevuto risposte e la carta ricaricabile che usavo per gli acquisti on line non la ricarico più dall'ora. Per cui oltre a perdere un servizio piacevole ho dovuto anche rifarmi una carta nuove.
Cela fait plus d'un an que je reçois les dégustabox et c'est très souvent de très bonnes choses que je découvre ou redécouvre, j'en suis toujours ravie. J'ai sollicité le service client 2 fois en 1 an pour l'état des box déplorable suite aux livraisons désastreuses et le service client à toujours répondu rapidement. Bref je ne suis pas prête à résilier mon abonnement !
Aviso de estafa para el que no lo sepa
He pedido una caja y sin darme ni cuenta al poco tiempo me llegan al banco directamente cargos de 15’99€, me pongo en contacto y me dicen que estoy suscrito y que si quiero darme de baja me mandan un enlace, entras y te vuelves loco para poder darte de baja, el tlf de atencion al cliente es falso, da igual a la hora y dia que llames, salta un contestador automático
Si mandas correos tardan dias en contestarte de cada vez para que siga corriendo el tiempo y sigas pagando mensualidades sin poder parar la suscripcion porque para eso tienen todo planeado, para darte de alta ni te enteras y cuando quieres darte de baja todo problemas y enlaces trampa para que te desesperes y lo dejes pasar mes a mes
Cuando empieza el mes, ya estan preguntando cuando llegará, nos gusta el misterio, nos peleamos con según que producto, también hay que decir que algunos son repetitivos, como las salsas picantes que en nuestro caso no nos gustan, y las mermeladas tampoco, pero bueno se benefician otros familiares
Ich freue mich jeden Monat aufs neue auf meine Box. Ich probiere gerne neue Sachen, die manchmal noch nicht auf dem Markt sind.Der Inhalt in den Boxen hat mich inspiriert auch mal neue Dinge auszuprobieren und zu kochen
Immer tolle Produkte im Paket.Ich freue mich jeden Monat auf die Box und der Inhalt ist immer top.Es sind bekannte Produkte aber auch Neue enthalten.Habe nun auch mal mir die Coldbox bestellt und würde auch von diesem Inhalt positiv überrascht.
Ich bin immer gespannt auf die neuen Produkte. Sie sind immer unterschiedlich und Themabezogen. Meine ganze Familie freut sich die Box zu öffnen und wir sind immer überrascht was es so auf dem Markt gibt. Auch das Preis/ Leistungsverhältnis ist top. Auch wenn mal was nicht so in Ordnung ist, wie z.B. eine Produkt fehlt oder ist beschädigt, wird mir immer sehr schnell geholfen und eine gute Lösung gefunden.
Ich kann die Degustabox nur empfehlen.
Eine geniale Idee. Ich habe bisher immer wieder interessante und unbekannte Produkte erhalten. Bin immer wieder gespannt und positiv überrascht über die Produkte, die man erhält.
Toujours un plaisir de découvrir la sélection de produits du mois. De belles trouvailles de produits qu'on aurait pas forcément eu idée d'acheter qui changent du quotidien. Pour tous les goûts petits et grands sont conquis !
Buongiorno, sono abbonata a degustabox da ormai 4 anni e ogni volta che la riceviamo a casa e una sorpresa piacevole sia per me che per la mia famiglia.
I always get excited when my Degusta box arrives, looking forward to the vast array of surprise products. Delivery is prompt and packaging faultless and I even like giving my opinion on the ones I try, especially if it is something new to me which I know I will buy again.
Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.