Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.
Degusta Box receives high praise from consumers for its exciting selection of products and the element of surprise with each delivery. Many reviewers express their delight in discovering new items that they wouldn't typically purchase, highlighting the variety and quality of the offerings.
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The subscription model is appreciated for its value, with customers noting that it allows them to try premium brands and new launches. However, some users have experienced issues with the subscription service, including unexpected charges after cancellation and dissatisfaction with changes to the points system for free boxes. While most feedback is overwhelmingly positive, a few customers mention receiving basic products that feel less innovative. Overall, Degusta Box is celebrated for its unique concept and enjoyable surprises, despite some service-related complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
1,000
100%
-0.4
● Low
4.2 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3▼ 0.4
12-month avg
4.2
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
61
Oct 24
3.8
68
Nov 24
4.2
96
Dec 24
3.4
90
Jan 25
3.7
46
Feb 25
3.4
27
Mar 25
4.8
219
Apr 25
4.2
74
May 25
4.7
64
Jun 25
4.4
43
Jul 25
4.2
64
Aug 25
4.4
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 439 positive reviews
Customer service5%
23 mentions
Delivery3%
11 mentions
Prices & value2%
8 mentions
Selection1%
6 mentions
“Ça fait maintenant 3 ans que je commande dégusta box et jamais déçue”
On “Customer service” · Jun 13, 2025
Top complaintsof 45 negative reviews
Customer service20%
9 mentions
Subscription16%
7 mentions
Cancellation13%
6 mentions
Charges11%
5 mentions
“Repeated unauthorised billing, contradictory customer service, and no ownership of the problem”
On “Customer service” · Aug 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Es genial!!!! Tengo 3 niños (sin contar con mi marido jiji) y están deseando que llegue el día de "La caja sorpresa"... La verdad que es emocionante descubrir las novedades y es una grata sorpresa el descubrir productos que ni siquiera te has parado a mirar en el súper pero que, después de llegar a casa, están geniales!!
Suscribiros porque esta caja es fantástica!!!
J'attends toujours avec impatience ma box tous les mois, parfois de belles découvertes, parfois des produits que je n'aime pas , mais tant pis je les donne.
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Sono ormai 5 anni che sono abbonata al servizio Degustabox. Non mi stanca mai e sono sempre soddisfatta delle box, anzi ogni mese le attediamo con trepidazione.
Il calendario dell'avvento è un momento divertente da condividere con i bimbi e le Box Cold ci fanno scoprire sempre nuovi prodotti anche freschi. TOP
Seit Jahren freu ich mich jeden Monat aufs neue wenn die Box endlich ankommt
Immer wieder sind tolle Lebensmittel drinnen
Das ein oder andere hätte ich mir nie gekauft und wär somit nicht in den Genuss gekommen
Auch die Coolboxen sind immer toll
Nos encanta recibir las cajas, es como abrir un regalo todos los meses. Los productos muy bien, no defraudan, pocas veces hay algo que regalemos porque no lo consumimos (cereales, infusiones...). Muy recomendable.
Ich beziehe die Box seit Jahren und war immmer zufrieden und überrascht, es waren bisher immer Produkte dabei die ich noch nicht kannte, und die ich dadurch jetzt kaufe, und das gerne, es ist eine Anregung für mich auch mal etwas anderes auszprobieren. Ihr seid ein freunliches und modernes Unternehmen, das sich viel Mühe gibt seine Mitglieder glücklich zu machen. Danke an das ganze Team und glückwunsch zum Geburtstag.
I was a bit skeptical when I started the subscription 3 months ago, but hey, I decided to give it a go, I can cancel whenever I want so that's a pro. So in every box there's something new to try, stuff that I didn't know existed and other stuff that is usually expensive to "buy to try". The thing I like the most is you'll find stuff for everyday meal, like bread or pasta, and snacks or choccy, or spices to help you cook your recipes. Variety, that's the word. Also you always find some extra bits and a list with all the products and their retail prices. I had to contact the customer service and they've been very nice and helpful. To be fair I'm very satisfied
Je suis super contente de mes dégustabox. Si jamais il manque un produit ou autres , il y a une super réactivité et ils compensent l'oubli par un ajout dans la prochaine box et offrent des points bonus. Cela fait plus de 3 ans et tjs des surprises.
Degustabox est un moyen de connaître des produits que l’on achèterait sûrement pas mais que l’on apprécie de recevoir justement pour les tester, et prendre ka version prenium est mieux car l’on reçoit ça box en priorité et également 2 produits gratuits rajouter à chaque box vraiment je vous la recommande.
⭐️⭐️⭐️⭐️⭐️ Un'esperienza di scoperta e gusto ogni mese!
Ho provato DegustaBox per curiosità e devo dire che è stata una scelta davvero azzeccata! Ogni mese ricevo una scatola ricca di prodotti alimentari di qualità, spesso con novità che non avrei mai pensato di acquistare da solo. La selezione è sempre varia, tra snack, bevande e ingredienti per ricette sfiziose, e il rapporto qualità-prezzo è ottimo.
Mi piace l'effetto sorpresa di ogni box: è un po' come ricevere un regalo ogni mese! Inoltre, ho scoperto brand e prodotti che sono poi diventati dei must-have nella mia cucina. Il servizio clienti è efficiente e le spedizioni puntuali.
Se amate provare nuovi sapori e volete rendere la spesa più divertente, DegustaBox è assolutamente consigliata! 👌✨
Ich freue mich jeden Monat auf meine Degusta Box.Das was uns schmeckt,wird dann auch im Laden gekauft.Also,wir hatten noch nichts in der Box was uns nicht geschmeckt hat.
Un modo simpatico e divertente per provare ogni mese nuovi prodotti che magari normalmente non si acquisterebbero. Ottimo il metodo di spedizione. Accattivante il packaging.
La consiglio a chi ama le sorprese e a chi piace provare prodotti sempre nuovi, ho fatto l'abbonamento a Degustabox da pochi mesi e sono molto contenta perché ho provato prodotti che forse non avrei mai comprato. Servizio top.
Abonner depuis plus de 2 ans, ici on adore le concept. Recevoir tous les mois une box avec de nouveaux produits à découvrir. C'est la surprise à chaque réception.
Je recommande vivement
Recientemente me suscribí a Degusta Box, ¡y ha sido una experiencia absolutamente maravillosa! Cada mes, espero con ansias la llegada de mi caja, y nunca me decepciona. La variedad de snacks es increíble, desde dulces hasta salados, pasando por opciones saludables y antojos indulgentes. Me encanta cómo me presentan nuevas marcas y productos que quizás no hubiera probado por mi cuenta. El empaque siempre es impecable, y el tamaño de las porciones es perfecto para probar. Es una manera divertida de descubrir nuevos sabores y disfrutar de una pequeña sorpresa cada mes. ¡Recomiendo mucho Degusta Box a todos los amantes de los snacks y a quienes disfrutan probar algo nuevo!
E' da tanti anni che ho attivato con loro un abbonamento mensile. Ormai è una tradizione ricevere ogni mese la box e aspettare con figli e marito di essere tutti insieme per fare l'unboxing, vedere e commentare insieme quali prodotti e sorprese Degustabox ci ha riservato. Mi piace ricevere prodotti che mai penserei di acquistare al supermercato, provarli e magari ricredermi, prodotti nuovi mai provati o che già conosco ma sono sempre una conferma. E il tutto ad un prezzo conveniente per i prodotti che si ricevono. All'inizio avevo paura che il fattore "abbonamento" mi vincolasse troppo ma eventualmente è semplicissimo anche da disdire o sospendere temporaneamente. Un'altra cosa che mi piace infatti è la flessibilità e rispondenza alle esigenze che possono sorgere, con un servizio assistenza molto efficiente. Insomma, lo consiglio tranquillamente.
Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.