Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.
Degusta Box receives high praise from consumers for its exciting selection of products and the element of surprise with each delivery. Many reviewers express their delight in discovering new items that they wouldn't typically purchase, highlighting the variety and quality of the offerings.
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The subscription model is appreciated for its value, with customers noting that it allows them to try premium brands and new launches. However, some users have experienced issues with the subscription service, including unexpected charges after cancellation and dissatisfaction with changes to the points system for free boxes. While most feedback is overwhelmingly positive, a few customers mention receiving basic products that feel less innovative. Overall, Degusta Box is celebrated for its unique concept and enjoyable surprises, despite some service-related complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
1,000
100%
-0.4
● Low
4.2 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3▼ 0.4
12-month avg
4.2
All-time
4.2
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.9
61
Oct 24
3.8
68
Nov 24
4.2
96
Dec 24
3.4
90
Jan 25
3.7
46
Feb 25
3.4
27
Mar 25
4.8
219
Apr 25
4.2
74
May 25
4.7
64
Jun 25
4.4
43
Jul 25
4.2
64
Aug 25
4.4
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 439 positive reviews
Customer service5%
23 mentions
Delivery3%
11 mentions
Prices & value2%
8 mentions
Selection1%
6 mentions
“Ça fait maintenant 3 ans que je commande dégusta box et jamais déçue”
On “Customer service” · Jun 13, 2025
Top complaintsof 45 negative reviews
Customer service20%
9 mentions
Subscription16%
7 mentions
Cancellation13%
6 mentions
Charges11%
5 mentions
“Repeated unauthorised billing, contradictory customer service, and no ownership of the problem”
On “Customer service” · Aug 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Desde que estoy suscrito siempre que viene el repartidor me mejora el humor, me junto con la familia mis padres y hermanos para abrirlo en familia y ver las sorpresas que vienen. Nos hace mucha ilusión y desde que estoy suscrito hace ya +1 año todos los meses me encanta y lo disfrutamos. Mi nombre es Francisco José Clemente Martín
Éstas cajas son las mejores, estoy deseando que pase el mes completo para que me vayan mandando las cajas, no me da ni pena pagar lo que vale la caja, me gusta prácticamente todo. Comprar degustabox que no os arrepentiréis.
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Une box tous les mois que j'attends avec impatience, avec des produits que je redécouvre ou bien des nouveaux produits.
Je recommande à tous de vivre chaque mois cette découverte.
J'aime bien Degustabox. Tous les mois, je reçois des produits que je n'achèterai pas forcément. Cela me permet de faire de belles découvertes et de tester différents types de produits. J'aime beaucoup le fait d'ouvrir mon colis sans savoir ce qu'il y a dedans et d'être surprise! De plus, je trouve le prix très intéressant par rapport aux produits contenus dans la boîte.
Je retire malgré tout une étoile pour 2 raisons. Étant cliente depuis plus d'un an, je trouve que certains types de produits reviennent un peu trop souvent et je me lasse un peu. De plus malgré le fait de dire dans tous les questionnaires que je n'aime pas la bière, j'en reçois une tous les mois!
Malgré ça, cela reste une bonne expérience.
Prodotti sempre nuovi. Adoro ricevere la degustabox e scoprire ogni mese prodotti che non conoscevo o comunque difficili da trovare. Ho iniziato per curiosità e sono felice, ogni mese, di ricevere la box con tanti ottimi prodotti.
Très bonne expérience avec Degusta box . C est une très bonne surprise à chaque fois a l ouverture de ma box . De nombreux produits de toutes sorte et surtout des produits que souvent l on ne connais pas que l on n a jamais acheté . Après avoir goûté ces produits il m arrive très souvent de les rajouter sur ma liste de courses . Très bonne idée cette box découverte de nouveaux produits . Jamais déçue ni de la présentation de la box ni des différents produits contenus dans celle ci . Je recommande sans soucis .
Ich liebe meine Degustabox. Jeden Monat gibt es viele neue Produkte, der Überraschungseffekt ist groß.Die Produkte sind liebevoll verpackt und die Box wird jeden Monat pünktlich geliefert. Ich freue mich jeden Monat ganz sehr auf die neue Box u d warte sehr gespannt auf die Lieferung.
I've been getting these for about 5 years now. Absolutely love them. Great value for money and always new things to try. Many of which have become regular favourites in our household and it's great. Well packaged and safely delivered every month. Its like a mini Christmas is a box. All those luxuries you've never tried or different flavours of usual brands. I look forward to every months delivery.
Jeden Monat ein Überraschungsgeschenk für mich selbst. Das gönne ich mir gerne und freue mich jedes mal, wenn ich die Box auf mache. Nicht immer trifft alles meinen Geschmack aber auch damit kann man jemandem eine Freude machen und anderes hätte man sich nie gekauft und ist dann doch positiv überrascht. So lernt man immer etwas neues kennen.
Es genial, todos los meses una sorpresa además casi siempre son cosas que necesitamos y siempre consiguen sorprendernos con productos nuevos, nos gustó tanto que decidimos hacer la suscripción anual que sale más económica
Entièrement satisfait du service à part que l'on reçoit souvent les mêmes produits sinon rien à redire le suivi de livraison est top merci Degustabox 👌👍
Degusta Box is a subscription-based service that delivers a monthly food box filled with a selection of 10 to 15 surprise products. Aimed at food enthusiasts and consumers looking to discover new snacks and beverages, the company provides a convenient way for individuals to try various items from the comfort of their homes. Each box is curated to offer a diverse range of products, often exceeding the total retail value of the subscription cost.
Customers can easily subscribe to the service online, and they have the flexibility to pause or cancel their subscription at any time. Degusta Box also encourages customer engagement by allowing subscribers to provide feedback, which can lead to rewards, including free boxes. With a focus on discovery and enjoyment, Degusta Box aims to bring new culinary experiences to its clientele while supporting the joy of gifting through its product offerings.