CrowdTrust is a review platform designed to facilitate consumer feedback and insights about various businesses and services. The platform allows users to share their experiences and opinions, helping potential customers make informed decisions based on authentic reviews. CrowdTrust aims to create a transparent environment where businesses can engage with their audience and improve their services based on customer input. The company caters to a diverse range of industries, connecting consumers with local and online businesses, including restaurants, retail stores, and service providers. By providing a space for honest reviews, CrowdTrust empowers consumers to evaluate their options effectively and encourages businesses to enhance their offerings based on customer feedback. Through its user-friendly interface, CrowdTrust strives to be a reliable resource for consumers seeking trustworthy reviews and recommendations.
Delivery.com receives a mixed response from consumers, with a significant number expressing dissatisfaction. While some reviewers appreciate the helpfulness of the staff and the efficiency of certain deliveries, many others report serious issues with order fulfillment and delivery reliability.
Complaints frequently highlight that food orders are not delivered, with some customers accusing the company of taking their money without providing the service. Additionally, delays in delivery times are a common frustration, particularly noted in specific locations like Nantucket. On a positive note, several users commend the customer service representatives for their quick responses and problem-solving abilities. Despite some positive experiences, the overwhelming number of negative reviews indicates a troubling trend in service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 1,000 | 100% | -2.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 15 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 8 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.9 | 11 |
| Apr 25 | 4.9 | 10 |
| May 25 | 5.0 | 2 |
| Jun 25 | 2.0 | 3 |
| Jul 25 | 4.0 | 4 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had my delivery this morning from Abeid and Nana”
“5 months when I checked the status it showed status as delivered and upon checking with delivery guy I came to know...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | +8% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 1.9 out of 5 (poor) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: delivery.com is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.2).
500 reviews of delivery.com. Filter by what matters to you.
Terrible company!! Used this service twice, and never received my food. First time they tried to say that the restaurant closed early. The second time I ordered, it was 4 minutes into the order I called, I asked them if everything was going to be okay and they said yes. Hour and a half later, Never got my food. I just canceled the order. Horrible experience, will never order from here again, and I recommend nobody else does either..
Every time I order I either get a pizza that's Been thrown around in the back seat or my order is missing half of the items I paid for. This a terrible service and I believe they are crooks and probably in to some shady business.
If I could give zero stars I would. Ordered my food at 6:42pm and did not receive until 9:15pm. The food was scheduled to be delivered by 8:19pm but the driver kept picking up other orders and making other deliveries further pushing out our delivery time. I tried to call customer service to cancel but they would not let me and kept trying to give me a credit I did not want. Crappy service all around. I will not be ordering from here again and suggest you don’t either.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Claimed that food would get here an hour ago. The restaurant was backed up so I understand lateness but it takes 10 minutes to drive from the restaurant to my house so how have I not received it since the driver left the restaurant half an hour ago??? Terrible.
It's a good way to an order,,, thanks for the delivery
I placed an order at Outback. The order was delivered late. Thats ok. The time frame promised seemed overly optimistic anyway. The issue was that the order was not complete. They took my money for the entire order but only delivered part of it. When I contacted Delivery.com, the driver stated "it was in the bag" and that, it seems, to be the end of it. So either one of three things happened: 1. the item was never cooked and placed with the order. The driver never checked the contents and only told their supervisor it was in the bag. 2. The driver took the item and ate it. 3. Delivery.com takes part of an order from many bags and resells them and makes a hefty profit on the side. I know items 2 and 3 are highly unlikely and I only offer them in jest as they are just as preposterous as item1. I will not be using their service until my money is refunded and I recommend that you take inventory BEFORE the driver leaves.
I ordered through deliver.com for pickup. I received a confirmation email and text that my order was placed and would be ready in 25 to 30 minutes. However, after an hour, I still hadn't received a confirmation that the order was ready. I wrote to cancel the order (because I wasn't able to pick it up anymore at that time) and they would not cancel it. I still never received any confirmation from delivery.com that the order was finished. I would recommend any other pickup app because those apps tell you when your order is ready for pickup.
It took me almost 3 hrs to get my order. It was sushi and the tempura order and gyoza was cold as well as it was pork and I ordered vegetarian. Never order from this delivery service! Door dash or post mates are the best and I should have known better
Worst service ever stupid call center Arab jerks snap back an trash talk unprofessional if you have a problem with a restaurant don’t bother calling them they won’t do anything
If I could leave no stars I definitely would. Placed my order at 530 pm, had to call at 7 pm because I had never gotten a confirmation email. Finally got my confirmation email, had to call at almost 9 pm because I still had not revieved food. They then proceed to fell me oh sorry your order has been cancelled but only because I called to check what was going on. Terrible service.
Ordered 1809 after repeated calls cancel my order at 2150 had to order pizza. On the phone they were nice but lied to me food was on it's way. Will report theft if they don't refund my money
Great services and got the order on time best courier services we got, best in every perspective.
This company sucks ass!!
garbage... Friday night at 7PM and NOTHING is available for delivery. useless service... I will never use this ever... Never could get food delivered - on a Friday night at 7 PM... Useless...
terrible service, terrible customer support, terrible infastructure. there is zero reason they need a pickup option for a third-party service called "delivery.com." tried to fix my order but FAQ says to contact merchant yet merchant can't do anything since it's ordered through a third party service.
We ordered food through this service when first used this service was great.This makes the fourth time that they took 1-2 hours delivering our food most restaurant we order from are within 15 minutes of my house. At one time had a 10.00 dollar credit of which I used when placed this order . Contacted customer service several times during this time and send me an email saying I would get a 5 00 dollar credit what the craps is that maybe should consider getting. New drivers. Because not only was our food cold he was rude said" I didnt know it was a Subaru to park behind " thatbis listed in our directions when delivering gave husband attitude when he went out to get food. Fool me once shame on me fool me twice and wont be using this service ever again!
Horrible horrible HORRIBLE! I’ve been waiting for 2 hours! I called customer service to get a refund & they told me it was too late. Then they told me they could give me a $10 credit. From this company never again will I order delivery!
I appreciated that the app was easy to navigate, and that my driver contacted me when there was a question about the drop off location — she was great! When there was an issue with one of my items being wrong I was offered points on delivery.com. I’m not sure what that means exactly, but I do appreciate the effort to remedy the situation.
Our delivery driver'Raymond'was prompt on picking up our order and getting it to us in record time. He was extremely friendly and polite. Will definitely use delivery.com again and hopefully Raymond is the driver again. Thanks, Scott, watermark cove.
CrowdTrust is a review platform designed to facilitate consumer feedback and insights about various businesses and services. The platform allows users to share their experiences and opinions, helping potential customers make informed decisions based on authentic reviews. CrowdTrust aims to create a transparent environment where businesses can engage with their audience and improve their services based on customer input. The company caters to a diverse range of industries, connecting consumers with local and online businesses, including restaurants, retail stores, and service providers. By providing a space for honest reviews, CrowdTrust empowers consumers to evaluate their options effectively and encourages businesses to enhance their offerings based on customer feedback. Through its user-friendly interface, CrowdTrust strives to be a reliable resource for consumers seeking trustworthy reviews and recommendations.
This profile hasn't been claimed by the business owner.
