Excellent service and timeliness
Excellent service and timeliness Had one award came in broken and they replaced it with lightning speed! Great company to work with. I will be working with them in the future

DIY Awards is a prominent provider of personalized crystal plaques and awards, catering to a diverse range of occasions and recognition needs. The company offers an extensive selection of customizable awards, including appreciation plaques, retirement gifts, and corporate recognition items. Customers can utilize an easy-to-use personalization tool on the website to engrave messages and names, making each award unique and suitable for various events such as employee appreciation, military recognition, or special milestones. The target market for DIY Awards includes individuals and organizations looking to honor achievements and express gratitude. This includes corporate clients seeking to recognize employee contributions, as well as individuals celebrating personal milestones or special occasions. With a commitment to quality and personalization, DIY Awards aims to provide meaningful and lasting tokens of appreciation for every customer.
Consumers overwhelmingly praise DIY Awards for their exceptional product quality and outstanding service. Reviewers frequently highlight the beautiful craftsmanship of the awards, noting that they are well-received and displayable.
Many customers appreciate the fast shipping and timely delivery, with several mentioning that their orders arrived ahead of schedule. The responsiveness of the staff is also commended, as they provide quick verification of product details and are attentive to customer needs. While there are no significant complaints, one suggestion for improvement includes adding a lighted base option for the awards. Overall, DIY Awards maintains a stellar reputation, with a strong focus on quality and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2026.
| Month | Average | Reviews |
|---|---|---|
| Jan 26 | 5.0 | 4 |
| Feb 26 | 5.0 | 22 |
| Mar 26 | 4.9 | 34 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Courteous and very prompt”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: DIY Awards is #1 of 5 on overall rating in this group.
60 reviews of DIY Awards. Filter by what matters to you.
7 months ago
Excellent service and timeliness Had one award came in broken and they replaced it with lightning speed! Great company to work with. I will be working with them in the future
7 months ago
The plaque my Department ordered was very beautiful and well received by my outgoing manager. The ordered arrived one week early which was awesome. The product was high quality and displayable.
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Excellent service and timeliness Had one award came in broken and they replaced it with lightning speed! Great company to work with. I will be working with them in the future
The plaque my Department ordered was very beautiful and well received by my outgoing manager. The ordered arrived one week early which was awesome. The product was high quality and displayable.
Courteous and very prompt
I received my plaque before the prescribed due date, completely intacted. The plaque was made to my exact specifications. The quality of the materials are superb. This was my first time using DIY and I will definitely use them again. Thank you for a great experience.
We have been using DIY Awards for many years and they have always been so easy to work with. Quality products, Great and attentive response times.
Great Quality, It would be super nice if they added an option to have a lighted based for the awards. But, that is just a suggestion. overall, great quality, award is heavy, meaning good quality, not fake feeling most awards fell like. Will definitely use them for other awards given through our company. Price seems high at first, until the product comes in and you instantly know why, the quality.
Quick response time to verify product image and engraving. Fast shipping! Exceptional quality!
The site was easy to navigate, and the product was exactly as represented on the site. The recipient was so appreciative of the meaningful keepsake which she said she'll treasure forever. Very smooth experience with a meaningful outcome!
We order every year and the staff is quick to respond. Our order arrived ahead of schedule and accurate.
Incredible quality - and some of the fastest service we have seen.
Fast and efficient. The award is beautiful. I will definitely order again.
It was beautiful Everyone commented on how it looked
Loyal customer for years—always a smooth, simple process with quick turnaround. I'm usually full of suggestions, but honestly, I've got nothing to add here. Keep doing what you're doing!
The service was fast and excellent. The product was of great quality and it exceeded my expectations. I loved it.
I have ordered multiple items over the years. All have come in fast and amazing work and quality
i design it you send proof before making to make sure design is correct
Everything was easily done online, quick and easy. Award is beautiful.
It has really help me a lot
DIY Awards is a prominent provider of personalized crystal plaques and awards, catering to a diverse range of occasions and recognition needs. The company offers an extensive selection of customizable awards, including appreciation plaques, retirement gifts, and corporate recognition items. Customers can utilize an easy-to-use personalization tool on the website to engrave messages and names, making each award unique and suitable for various events such as employee appreciation, military recognition, or special milestones. The target market for DIY Awards includes individuals and organizations looking to honor achievements and express gratitude. This includes corporate clients seeking to recognize employee contributions, as well as individuals celebrating personal milestones or special occasions. With a commitment to quality and personalization, DIY Awards aims to provide meaningful and lasting tokens of appreciation for every customer.
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