Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.1	55	100%	-2.4	● Low

4.1 / 5 overall

55 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jun 2025.

Last 3 months: 2.3▼ 2.4
12-month avg: 3.8
All-time: 4.1
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Trend	Reviews
Elevation Estate AgentsThis company	4.1 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	1.2 out of 5 (poor)	—	55
Fantastic Services	4.8 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	2.0 out of 5 (poor)	—	1,809
My Home Move Conveyancing	4.7 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	3.9 out of 5 (good)	—	1,004
Klast Home	3.7 out of 5 (good)	100 out of 100	1.2 out of 5 (poor)	—	—	1,000
Ingrams Water & Air	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.4 out of 5 (good)	—	1,000

Bottom line: Elevation Estate Agents is #4 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 1.2).

Gracey

1 review

Dec 22, 2021

Avoid at all costs!

Since moving into our rented property December 2020, we have had countless issues with this company. Not only did we report maintenance issues on the first night, (these were ignored) we were constantly ignored over the whole duration of our tenancy, lied to and made out to be naive. Maintenance issues were not taken seriously and we constantly had to follow up with emails and numerous phone calls to get anything sorted. We had severe sewage issues that took several days to even get someone to come and look at. Damp issues on all the ceilings which was raised in the first month of the tenancy. (This was one of the many reasons why we ended the tenancy early). Certain members of staff were incredibly rude and would ignore emails. When my housemate rang to complain, we were told multiple times that a specific person wasn't available to take a call. (I had to email again to ask for receipt of a previous email). The response we both got was ' sorry we didn't get your previous email or we can't see that email from you.' We moved out early for many reasons and due to the shocking state the property was in. The agents were utterly useless. The landlord was trying to charge us an extortionate amount of money to 'redecorate' the whole house for her to sell. We asked the agents for evidence of this 're-decoration' and emails were ignored by the agents for days and eventually after several follow up emails, we were sent two fuzzy photos as 'evidence'. Both me and my housemate disputed this claim and it was taken to the TDPS dispute scheme where we were rightfully awarded ALL our money back! Furthermore, the agents and the landlord broke GDPR laws and opened our confidential mail (bills and a court letter for a previous tenant) they opened them without our consent and then scanned them via email to us. The agents even opened and sent us someone else's court letter with personal information on it. (We reported this to the ICO) We just moved out from the property and we had already provided forwarding addresses for them to contact us via. I would not recommend this company and I would stay clear at all costs.

Report

Month	Average	Reviews
Jul 24	5.0	1
Aug 24	1.0	1
Sep 24	5.0	1
Oct 24	5.0	1
Nov 24	4.5	2
Dec 24	2.0	1
Jan 25	—	0
Feb 25	—	0
Mar 25	4.8	4
Apr 25	—	0
May 25	5.0	1
Jun 25	1.0	2

Elevation Estate Agents reviews & trust report

Elevation Estate Agents has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 43 positive reviews

Top complaintsof 12 negative reviews

How it compares

Reviews

Customer reviews (55)

Excellent

90 minute drive to a sold house! Thanks Elevation!

Outstanding Service

Alternatives to Elevation Estate Agents

Fantastic Services

My Home Move Conveyancing

Klast Home

Ingrams Water & Air

Home-Tex.no

Dexters Estate Agents

The CrowdTrust Experience⭐

We recently bought a flat in Milton…

Great experience

Avoid at all costs!

Me and my partner were looking to sell…

Very helpful

Rang up to enquire

Super helpful and found me the perfect…

Thank you Lettings team!

Great service

Thank you so much to the Elevation team…

Excellent website

Recommended to all!

About Elevation Estate Agents

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