Helpful team
Helpful team

Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
Equity Estate Agents consistently receives high praise for their exceptional service and professionalism, particularly highlighting the efforts of agents like Darren and Alfie. Reviewers commend the team's responsiveness and ability to ease the stress of moving, noting that they provide clear communication and support throughout the buying and selling process.
Many customers express satisfaction with the effective marketing strategies that lead to quick sales, with some properties sold within days. However, a small number of reviews mention frustrations with communication, particularly regarding phone calls and message responses, indicating that there may be occasional lapses in customer service. Overall, the overwhelming sentiment is positive, with a strong recommendation for Equity Estate Agents as a reliable choice for property transactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 403 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 4.9 | 14 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | — | 0 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 5.0 | 12 |
| May 25 | 5.0 | 9 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 403 most recent reviews.
“We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they w...”
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | −2% | 403 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Equity Estate Agents is #1 of 5 on overall rating in this group.
403 reviews of Equity Estate Agents. Filter by what matters to you.
Helpful team
Darren and the Equity team were great. They were pro-active and the team were very thorough with their communication. The team were perhaps a bit too conservative when it came to what the value should be but I can understand why they valued it did. We're pleased it sold for what we wanted it to sell for. Overall a great service in a stressful process and i would recommend them to other sellers.
When selling our house, Darren was very helpful. Chasing both solicitors and giving us daily updates.
Alfie Chapman, was extremely efficient and proactive during this process. would recommend.
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Clear and regular updates. Paris especially was really helpful with finding out information that the solicitor had asked for. Darren and the team provided updates when requested. Overall, Equity provided an efficient service. (The only negative experience we had was with the solicitor recommended by Equity, who we found to offer quite a poor service in terms of communication.)
They gave honest advice and kept us in the loop at all times in regard to the sell of our property.
Darren was very helpful and kept me informed when sales was imminent towards the end after a long delay though I hasten to add, it was not due to Equity Agent. All in all, it was a good service.
I am happy with the friendly stuff at your office I am very happy with Mark who I am dealing with. If there’s one thing that would help a lot when there is charges it will be good if I receive an invoice in the post rather than an email as I get so many emails I end up losing them and when I am looking to do my taxes at the end of the year it becomes an issue
I got a very good experience with equity management, the staff were amazing, they always get back to you whenever they promise.
Very good and polite estate agents, everything went so fast and quick, and helped me with filling out necessary forms needed. Have no regerts whatsoever, and especially with people like Saby, Naz, and James weldon guy's.
Equity were very quick and professional in finding a buyer. Twice! No matter the problem they found a solution. Thank you for your hard work.
Slow and steady wins the race ! Initial stage was frustrating but end result was great. I am delightful to service from Equity Team, more importantly, my humble appreciation goes to Darren for his professional support and word of encouragement throughout the whole process of the sales of my house. I will recommend Equity team to House Owners who would like Professional Agent to sell their house. The word is Trust Equity Team under Darren !
Really good to work with. Scott kept me up to date regularly on all stages of the sale. Very pleasant team across the board.
Generally a very positive experience. We felt there was a lack of coherence across the sales team, which meant that we felt we had to explain things or answer the same question on multiple occasions to different people. This could be just a poor chain of communication at the other end. Otherwise we were generally impressed by the professionalism, the work the team did to secure a buyer and negotiate the price and we were most pleased with the way in which the Sales Progressor, Claire, kept the chain intact even under rather challenging circumstances.
Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
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