Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.9	1,004	100%		● Low

2.9 / 5 overall

1,004 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.3
12-month avg: 2.6
All-time: 2.9
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Booking	Service	Value	Trend	Reviews
eSky TravelThis company	2.9 out of 5 (fair)	100 out of 100	2.0 out of 5 (poor)	2.5 out of 5 (poor)	1.9 out of 5 (poor)	−18%	1,004
Evolution Travel	4.9 out of 5 (good)	100 out of 100	—	5.0 out of 5 (good)	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.6 out of 5 (good)	—	1,050
Travel Advantage	4.8 out of 5 (good)	100 out of 100	4.1 out of 5 (good)	4.8 out of 5 (good)	3.4 out of 5 (fair)	−1%	1,014

Bottom line: eSky Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.0).

pattyanddanny

1 review

May 24, 2024

DO NOT USE THEY ARE CROOKS NO REFUND WHEN THE AIRLINE WESTJEST DOES 100% REFUND!

I booked (two) one way tickets from Calgary Canada to St. Louis, MO. I thought I was on Westjet sight but when I was done it had been switched to Esky. Now we need to cancel this flight. Esky says no refunds for cancelations because the airline does not allow refunds. THIS IS A LIE! Westjet allows for a 100% refund if done 24hours prior to flight. I communicated this to them and again they say no refund. They charge a large administrative fee as well DO NOT USE THEM THEY ARE CROOKS. I would give them a zero if I could. My flight is still 7 weeks away for 7/19/24. They keep stating they will get back with us but not refund us. I can now add the policy of Westjest stating 100% refund except for same day flights. Adding here: Allowing you to cancel within 24 hours of booking without a fee and providing a prompt refund Within 24 hours of the original booking time, any changes you make to your booking will only be subject to any difference in fare. If you cancel your flight within 24 hours of the original booking, the full cost of your flight will be refunded to you in the original form of payment. If your travel was scheduled within seven (7) days of your booking, the full cost of your flight will be refunded to you in the form of a travel credit, except in the case of flights that are scheduled to depart within 24 hours of the time of booking (i.e., same-day flights). Your refund will be processed based on how your reservation was made, and the fare level you purchased. For details on how the refund will be processed, please see our service fees. Although we process all refund requests no more than seven business days after we receive a request, it may take your credit card company a little longer to credit your account. For cancellations to a booking purchased with cash at one of our airport locations, we will refund to cash when available or by cheque within 20 days after we receive a refund request. We will refund fees paid for unredeemed optional services due to an oversale situation or flight cancellation.

Report

Month	Average	Reviews
Aug 24	2.6	39
Sep 24	2.9	36
Oct 24	3.0	38
Nov 24	3.1	17
Dec 24	2.8	26
Jan 25	2.7	23
Feb 25	2.3	20
Mar 25	2.9	23
Apr 25	1.8	25
May 25	2.3	31
Jun 25	2.1	26
Jul 25	2.6	21

eSky Travel reviews & trust report

eSky Travel has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 216 positive reviews

Top complaintsof 270 negative reviews

How it compares

Reviews

Customer reviews (1,004)

The booking was done quicky.

Now almost 3 1/2 months

Excellent

Alternatives to eSky Travel

Evolution Travel

Alfa Travel

Audley Travel

Travel Advantage

PayLater Travel Australia

Voigt Travel

The CrowdTrust Experience⭐

Never never book with them,absolute…

Easy to use

Absolutely murder

Άψογη εξυπηρέτηση και…

Highly recommended

We kochten kaartjes voor…

quickly and professionally

UNGLAUBLICHER SERVICE

Huijausfirma

Huijarit!

Rubish experience

Great back office team

great and favorable offers

Amazing experiance and easy to get the…

Esky checkt niet in

DO NOT USE THEY ARE CROOKS NO REFUND WHEN THE AIRLINE WESTJEST DOES 100% REFUND!

Everything was ok.

About eSky Travel

You Might Also Be Interested In

Events & Entertainment

IONOS | ionos.de

Miss Hosting

Food & Beverages

Pure Pet Food

Copenhagen Coffee Dealers