GPNS Logistics, now part of the C&D Logistics network, is a Canadian company specializing in global freight shipping and logistics solutions. With over 25 years of experience in the industry, the company caters to a diverse clientele, including small, medium, and large businesses, by providing tailored freight shipping services. Their offerings encompass air freight, ocean freight, truckload shipping, rail shipping, and intermodal shipping, ensuring that goods are transported efficiently across North America and internationally.
The company is committed to delivering reliable logistics services that meet the specific needs of their customers, focusing on cost-effectiveness and timely delivery. GPNS Logistics collaborates with businesses to design custom logistics strategies that align with each client's freight type, budget, and schedule. With a strong emphasis on customer satisfaction, GPNS Logistics continues to build trust within the logistics industry.
GPNS Logistics has a positive customer experience.
GPNS Logistics consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the exceptional service provided by staff members like Aresh and Marcelo, noting their professionalism and attentiveness throughout the shipping process.
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Many people appreciate the promptness of deliveries, with several shipments arriving significantly faster than expected, sometimes within just days. Customers also commend the company's efficient coordination and communication, which alleviates stress during logistics operations. The overall sentiment reflects a strong satisfaction with GPNS, as consumers frequently recommend the company for its reliable and affordable services. With no negative feedback reported, GPNS Logistics stands out as a top choice in the transportation sector.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
186
100%
● Low
5.0 / 5 overall
=
186 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2021.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 20
4.9
8
Nov 20
5.0
8
Dec 20
4.9
13
Jan 21
5.0
9
Feb 21
5.0
4
Mar 21
5.0
12
Apr 21
5.0
10
May 21
4.9
12
Jun 21
5.0
5
Jul 21
—
0
Aug 21
—
0
Sep 21
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 186 most recent reviews.
Top praiseof 186 positive reviews
Customer service53%
99 mentions
Delivery36%
67 mentions
Fast & efficient27%
50 mentions
Prices & value16%
30 mentions
“Aresh was the best customer service person I've ever dealt with”
On “Customer service” · Sep 15, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
ONCE THE CORRECT ADDRESS WAS FINALLY DETERMINED, THE DELIVERY OF THE ITEM WAS SIGNIFICANTLY FASTER THAN THE FIRST TIME, WHICH TOOK OVER 5 WEEKS COMPARED TO 6 DAYS FOR THIS ONE. COMMUNICATION WITH AGENT WAS DIFFICULT, BUT IN THE END, THE PACKAGE ARRIVED WHERE IT HAD TO GO.
Once I got the right dispatcher everything went like clockwork . But before that not good Paul was the dispatcher did a awesome job did everything he promised for him its a 5 star thank you Paul
Jenalynn was very supportive and responsive to all our questions and concerns. I will likely recommend GPNS to our friends and families in the near future. The shipment came just in time. I appreciate this company very much. Thank you GPNS team and MABUHAY
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Awesome communication, quick reply and our shipment made it from a remote location in Canada to our new home in Germany. Delivery time was longer than originally estimated but this did not pose a problem for us. Thank you GPNS Logistics, will recommend your company to friends and family.
GPNSLogistics did a great job of packing and transporting our goods. However, we got burned due to complex regulations in the receiving country (Japan). Having previously moved to the UK from Canada, we had shipped our household items to London and had no problem picking them up. However, when our cargo arrived in Japan from Canada, it was immediately subject to a huge amount of unexpected paperwork and massive payments, some of which could have been avoided had we known about the declaration requirements. This was not GPNSLogistics' fault (we should have done more research into the documentation requirements ourselves) but I would recommend that in future they warn anyone shipping to Japan to expect these issues.
GPNS Logistics, now part of the C&D Logistics network, is a Canadian company specializing in global freight shipping and logistics solutions. With over 25 years of experience in the industry, the company caters to a diverse clientele, including small, medium, and large businesses, by providing tailored freight shipping services. Their offerings encompass air freight, ocean freight, truckload shipping, rail shipping, and intermodal shipping, ensuring that goods are transported efficiently across North America and internationally.
The company is committed to delivering reliable logistics services that meet the specific needs of their customers, focusing on cost-effectiveness and timely delivery. GPNS Logistics collaborates with businesses to design custom logistics strategies that align with each client's freight type, budget, and schedule. With a strong emphasis on customer satisfaction, GPNS Logistics continues to build trust within the logistics industry.