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Holmes Apparel receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the quick delivery and great quality of items, with several noting their positive experiences with customer service, particularly in resolving issues swiftly.
However, a substantial number of complaints revolve around problems with orders, including receiving incorrect sizes, canceled orders, and difficulties obtaining refunds. Customers express frustration over delayed refunds and unresponsive customer support, which detracts from their overall experience. While some individuals report a seamless shopping experience, others warn potential buyers about the inconsistencies in order fulfillment and customer service responsiveness. Overall, the sentiment is mixed, reflecting both satisfaction and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 4.8 | 4 |
| Jan 24 | 2.5 | 4 |
| Feb 24 | 3.2 | 9 |
| Mar 24 | 2.3 | 3 |
| Apr 24 | 3.7 | 3 |
| May 24 | 4.0 | 4 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fantastic price and quick delivery on a great quality item”
“Returned a top all good got accepted and signed for it took a bit to be honest they issued a refund then cancelled...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.2 out of 5 (fair) | 67 out of 100 | 3.9 out of 5 (good) | 3.9 out of 5 (good) | 3.4 out of 5 (fair) | — | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: holmesappareluk.com is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.4).
60 reviews of holmesappareluk.com. Filter by what matters to you.
Communication was prompt.one of the Vivian Westwood didn't arrive with the first one.because of the black Friday sales the post office has been a bit busy and slow. However I liked the shirts on your website and the price was definitely good! Merchandise is lovely, looks even better on me!! Ha ha thanks will definitely use u again. Alexander
Despite my order being cancelled mistakenly, I was informed of the error right away. Mistakes happen and the communication from staff to alert me has been excellent. I’ve now ordered my item again without any hassle and cannot wait to receive it
Late on my order and I pay for next day delivery and didn’t received my order sent them a email and didn’t get replied for at least couple of days poor service
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Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 43% are 1–2★.
CrowdTrust is a review platform designed to empower consumers by providing transparent insights into various businesses and services. The platform enables users to share their experiences and rate companies across different industries, helping potential customers make informed decisions. By fostering a community of honest feedback, CrowdTrust aims to enhance trust between consumers and businesses. The company primarily targets consumers looking for reliable reviews before making purchasing decisions, as well as businesses seeking to improve their reputation through customer engagement. With a focus on user-generated content, CrowdTrust offers a space for authentic reviews that can influence purchasing behaviors and enhance overall customer satisfaction.
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