Homeshop.dk is a Danish e-commerce platform specializing in home and garden products. Established in 2011, the company offers a wide range of items including indoor and outdoor lighting, grills, garden machinery, and various tools from reputable brands such as Ryobi. With a focus on quality and customer satisfaction, Homeshop.dk is e-mærket certified, ensuring secure online shopping for its customers.
Targeting homeowners and gardening enthusiasts, the company provides products that cater to both aesthetic and functional needs. Customers can explore categories like LED lighting, outdoor grills, and robotic lawnmowers, making it a comprehensive destination for home improvement and outdoor living solutions. Homeshop.dk has built a reputation for reliability, as evidenced by its positive customer reviews, and continues to expand its offerings to meet evolving consumer demands.
Homeshop.dk receives high praise for its quick service and efficient delivery, with many customers noting the "hurtig levering" and excellent support during the purchasing process. Reviewers appreciate the clear communication and the ability to receive items as promised, even when some products were sourced from remote warehouses.
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However, a notable concern arises regarding delivery times, with several customers expressing frustration over orders taking longer than the initially stated 2-5 days. Some mention waiting up to three weeks for their items, which detracts from the overall positive experience. Despite these delivery issues, the majority of feedback highlights a strong customer service presence and satisfaction with product quality. Overall, Homeshop.dk is viewed positively, though there are areas for improvement in delivery timelines.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
+0.1
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7▲ 0.1
12-month avg
4.6
All-time
4.6
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
4.8
30
Nov 24
3.7
6
Dec 24
4.7
134
Jan 25
4.7
111
Feb 25
4.8
81
Mar 25
4.6
110
Apr 25
4.5
122
May 25
4.6
178
Jun 25
4.7
184
Jul 25
4.7
44
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 457 positive reviews
Customer service18%
83 mentions
“Jeg fik god service og vejledning til mit køb af en Napoleon grill”
On “Customer service” · Jul 10, 2025
Top complaintsof 31 negative reviews
Customer service10%
3 mentions
“Homeshop var tidligere min goto-webshop”
On “Customer service” · Jun 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Jeg fik god service og vejledning til mit køb af en Napoleon grill.
Nogle varer var på fjernlager og med forventet længere leveringstid. Jeg fik derfor lov til at modtage varerne ad flere omgange i st... See more
For lang leveringstid
Jeg bestilte en grill der var to til fem dage leveringstid ,efter ni dage ringer jeg og spurgte om den snart kom ,han ville lige vende tilbage ,to dage efter ringede jeg så igen... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Jeg fik god service og vejledning til mit køb af en Napoleon grill.
Nogle varer var på fjernlager og med forventet længere leveringstid. Jeg fik derfor lov til at modtage varerne ad flere omgange i stedet for at vente. Det gik alligevel stærkt og alle varer kom ad to omgange på samme dag.
For lang leveringstid
Jeg bestilte en grill der var to til fem dage leveringstid ,efter ni dage ringer jeg og spurgte om den snart kom ,han ville lige vende tilbage ,to dage efter ringede jeg så igen ,han sagde de skulle lige snakke med leverandøren og vendte tilbage med en mail at der gik ca14 dage inden jeg fik grillen ,to dage efter fik jeg en ny mail at der gik ca.tre uger inden jeg fik grillen ,da der så var gået tre uger ringede jeg så igen ,fik en ny mail at levering var udsat med ca.14 dage
Men nu er den så kommet
Jeg er virkelig glad for min oplevelse hos Homeshop. Selvom der lige var et par uforudsete ting, så fik de styr på det hele på en helt fantastisk måde.
Den vare, jeg havde bestilt, var desværre udgået, men jeg blev helt uden ekstra beregning opgraderet til en nyere model – det var bare rigtig godt! Og så manglede der nogle småting fra leverandøren, men Homeshops kundeservice var bare så professionelle og virkelig dygtige til at få det løst.
Jeg kan helt klart anbefale Homeshop for deres top-service og fordi de er så gode til at klare udfordringer med et smil.
En god hjemmeside, nem og overskuelig.
Da nogen af varer ikke var på lager, blev de sendt af et par gange, uden betaling for det. En god kommunikation hele vejen igennem, kan klart anbefaledes herfra .
Levering tog 3 uger trods de skrev 2-5 dage. Derudover ville de ikke annullere ordren med besked om at den var afsendt, hvilket i så fald må være den længste rejse en pakke kan være på
Homeshop.dk is a Danish e-commerce platform specializing in home and garden products. Established in 2011, the company offers a wide range of items including indoor and outdoor lighting, grills, garden machinery, and various tools from reputable brands such as Ryobi. With a focus on quality and customer satisfaction, Homeshop.dk is e-mærket certified, ensuring secure online shopping for its customers.
Targeting homeowners and gardening enthusiasts, the company provides products that cater to both aesthetic and functional needs. Customers can explore categories like LED lighting, outdoor grills, and robotic lawnmowers, making it a comprehensive destination for home improvement and outdoor living solutions. Homeshop.dk has built a reputation for reliability, as evidenced by its positive customer reviews, and continues to expand its offerings to meet evolving consumer demands.