HS Estate Agents is an independent property agency based in Brentwood, specializing in the sale and letting of residential properties. The company provides a comprehensive range of services, including property valuations, marketing, and tenant management for landlords and homeowners. With a focus on the Brentwood area and its surroundings, HS Estate Agents caters to a diverse clientele, including first-time buyers, seasoned investors, and individuals seeking rental properties. The agency's online platform features an instant valuation tool that allows users to quickly assess the worth of their properties. HS Estate Agents aims to streamline the buying, selling, and renting process by offering expert guidance and local market insights, ensuring that customers receive personalized service tailored to their needs.
HS Estate Agents consistently receives high praise from customers, boasting a perfect 5.0 rating across 93 reviews. Reviewers highlight the exceptional service provided by staff members like Georgina, Fran, and Kirsty, noting their professionalism, friendliness, and willingness to assist throughout the rental process.
Many people appreciate the team's ability to handle challenges effectively, ensuring a smooth experience for first-time renters and seasoned clients alike. The agency is frequently recommended for its diligent approach and quick resolution of issues, with several customers expressing gratitude for the support they received during their home searches. Overall, HS Estate Agents is recognized as a top choice for those seeking reliable and efficient estate services. The sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 93 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 93 most recent reviews.
“I've used HS in the past and im happy that ive used them again, i had a challenging house to rent because of its age...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 93 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: HS Estate Agents is #1 of 5 on overall rating in this group.
93 reviews of HS Estate Agents. Filter by what matters to you.
Over a year ago
Fran & Kirsty were very helpful in finding me a tenant. They kept my tenant happy by promptly sorting out any issues that arose, I can highly recommend HS as a letting agent Thank you to you both Juli... See more
Over a year ago
We had an outstanding experience working with Georgina during our home search, and we can't thank her enough for her help!Her patience and clarity were invaluable, especially as we navigated the vario... See more
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I've used HS in the past and im happy that ive used them again, i had a challenging house to rent because of its age and Georgina and her team done an amazing job finding me the right tennants. Id happily recommend these guys for a competitive, reliable, great service.
Fran & Kirsty were very helpful in finding me a tenant. They kept my tenant happy by promptly sorting out any issues that arose, I can highly recommend HS as a letting agent Thank you to you both Julian Glenn, Landlord
We had an outstanding experience working with Georgina during our home search, and we can't thank her enough for her help!Her patience and clarity were invaluable, especially as we navigated the various options available to us. Georgina was always available to answer our questions and provide guidance, which gave us confidence in our decisions. Her knowledge of the market and attention to detail ensured that we found a home that perfectly suited our needs. We are incredibly grateful for her support and expertise, and we will definitely recommend HS estate agents to our friends and family.
Georgina was so so helpful throughout our journey to finding a house to rent. It was our first time renting and she so explained all steps of the process and was happy to answer any questions we had. We felt informed in every decision we made which made the process a lot easier! Thank you for your help in finding us the perfect home! Em and El x
It was a pleasure working with HS! Having Dealt with both the Lettings & Sales team over the past year, I can highly recommend HS estate agents. Special mention to Corran, Simone & Georgina who were supportive through the whole process. Will no doubt be using HS again in the future.
Fran and Kirsty looked after us before and during our tenancy. Great people, really professional, diligent and helpful. I would not hesitate to recommend them to others for their HS property services.
Very happy that HS found a tenant within 6 weeks of the property being empty. Also agreeing a fair monthly rent payment. Would definitely recommend. Fran, Georgina and Richie I thank you!
As a first time tenant I had no previous experience dealing with letting agents and unfairly had assumptions that they were always out to get you. This couldn't have been further from the truth and I'm so pleased HS Estate Agents allowed me to shed the stereotype that they only have the landlords best interests at heart. Every single interaction with HS (be it by phone, email or in person) was pleasant, incredibly welcoming and reassuring. Of the very few issues I did have, they were always dealt with both quickly and professionally. Extra special mention to Fran for going above and beyond. You've set the bar very high for potential future letting agent interactions. 10/10 🏆
I just moved recently and it was very stressful for me but I met some lovely people at HS agency that helped me through the process and guided me. They showed me the flat they advised on what I need to do and always so prompt to answer to phone calls or emails. Very kind people and professional
Georgina went above and beyond in helping us to secure a rental apartment. She and her colleagues, including Fran, were friendly, helpful and professional. I would highly recommend them.
Really easily and friendly team! Georgina made everything very easy and answered any questions we had! Will definitely us again
Absolutely great service from HS , made moving out easy - Constant service ,polite and friendly I would recommend to everyone
I couldn’t have asked for an easier way to move into my new home, as a first time renter the team made everything so clear and helped us along the way! Everything ran smoothly and quickly and I’ve never seen or heard anything like it!! I definitely recommend HS estate agents :)
Excellent, efficient and courteous at all all times during the letting process.
Always answer my question on time, quick resolve problems and always friendly. Great help with local connections! BIG THANKS, FRAN!
Georgina made renting my property incredibly easy, lots of viewings and a quick deal done. Would recommend Georgina and HS estate agents
A huge thank you to Georgina for making my moving experience seamless! From the viewing to moving in she was a massive help and was at the end of a phone every time I needed her! Thank you! It was a pleasure!
I had an exceptional experience with our HS estate agents for 2 years. They were incredibly approachable and friendly, always making us feel welcome and valued. Their availability was outstanding, as they were accessible anytime of the day for any kind of emergency maintenance reports, ensuring issues were resolved promptly and efficiently. Their assistance in liaising with the landlord for genuine requests, such as tenancy extensions, was invaluable. They consistently provided prompt responses to emails and phone calls, making the whole process smooth and stress-free. Overall, it was a pleasant experience working with them, and their professionalism and dedication were truly commendable. I highly recommend their services to anyone seeking reliable and supportive tenancy estate agents.
Fantastic estate agents, in particular, Corran, Ritchie and Simone! They worked so quickly and tirelessly to get our house sold and enable us to buy our project family home. Communication was 100% and nothing was too much for them, Simone, especially was amazing at the communication side of the process. Would highly recommend this firm!
HS Estate Agents is an independent property agency based in Brentwood, specializing in the sale and letting of residential properties. The company provides a comprehensive range of services, including property valuations, marketing, and tenant management for landlords and homeowners. With a focus on the Brentwood area and its surroundings, HS Estate Agents caters to a diverse clientele, including first-time buyers, seasoned investors, and individuals seeking rental properties. The agency's online platform features an instant valuation tool that allows users to quickly assess the worth of their properties. HS Estate Agents aims to streamline the buying, selling, and renting process by offering expert guidance and local market insights, ensuring that customers receive personalized service tailored to their needs.
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