Bettwr then the westgate timeshare i…
Bettwr then the westgate timeshare i own. I rent that pos out and stay at the hyatt when in orlando.

Hyatt Hotels is a global hospitality company that operates a portfolio of hotels and resorts across various segments, catering to both business and leisure travelers. With a focus on providing high-quality accommodations and exceptional customer service, the company offers a range of services including dining options, meeting facilities, and recreational activities. Hyatt’s properties are designed to meet the needs of diverse clientele, from luxury travelers seeking upscale experiences to budget-conscious guests looking for comfortable lodging. The company’s extensive network spans multiple continents, making it a popular choice for both individual and corporate customers. Hyatt Hotels is committed to delivering a consistent and reliable experience, allowing guests to enjoy the comforts of home while traveling. As a key player in the hospitality industry, Hyatt continuously adapts to changing market demands to enhance guest satisfaction and maintain its reputation as a trusted brand.
Hyatt Hotels receives a significant amount of criticism from customers, with many expressing dissatisfaction regarding their stays. Reviewers frequently mention issues with room quality, including cleanliness and maintenance problems, which detracts from their overall experience.
Staff attitude is another common complaint, as many guests report cold or rude interactions, particularly during check-in. While some customers appreciate the service and comfort of certain locations, these positives are overshadowed by the overwhelming number of negative experiences. Additionally, issues with booking processes and unexpected fees further frustrate guests. Although a few reviews highlight excellent service and enjoyable meals, the majority sentiment leans heavily toward disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 238 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.3 | 7 |
| Sep 24 | 1.0 | 7 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 4 |
| Dec 24 | 2.3 | 4 |
| Jan 25 | 2.1 | 7 |
| Feb 25 | 2.5 | 4 |
| Mar 25 | 2.0 | 5 |
| Apr 25 | 3.0 | 4 |
| May 25 | 2.0 | 4 |
| Jun 25 | 2.0 | 3 |
| Jul 25 | 1.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 238 most recent reviews.
“J'ai reservé un hotel en Grece , et je n'arrivais pas a avoir toutes les informations , j'ai appelé le service client...”
“They then manually changed the first booking to 2 rooms and their customer service are refusing to re-imburse me for...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.3 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.5 out of 5 (poor) | 1.6 out of 5 (poor) | +36% | 238 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.1 out of 5 (poor) | 2.6 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: Hyatt Hotels is #5 of 5 on overall rating in this group. On booking, Alfa Travel scores higher (4.5 vs 1.5).
238 reviews of Hyatt Hotels. Filter by what matters to you.
Bettwr then the westgate timeshare i own. I rent that pos out and stay at the hyatt when in orlando.
Stayed in orlando and it was amazing. Very clean and friendly staff.
We have been Hyatt vacation club owners for nearly 20 years. With the pandemic and lockdowns we’ve not used them for the last 2 years( very understandable). Unlike U.K. companies that have tried look after people after holidays have been cancelled by ensuring refund, rebook or credit eg Airbnb. Hyatt offer nothing to international owners. They argue they are open, but as US government have closed borders to Europe holiday makers then this is irrelevant (I wouldn’t be so aggravated by this if us citizens weren’t on holiday in Europe). My advise if you live outside the US do not buy into this scheme. You have no protection.
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Polarized pattern: few middle ratings. 30% of recent reviews are 4–5★ and 68% are 1–2★.
We stayed at the Grand Hyatt - Amman hotel in Jordan and it was a highlight of the holiday. Nice to relax after a hot dusty day at the spa and two pools. Everything was empty due to covid 19 which added to the luxury and feeling of space. Staff were excellent.
We were transiting through Charlotte, NC and stayed at Hyatt House Center City. We were very impressed with the hotel as it was a very nice property. The front desk staff were very friendly and the room was excellent. We did experience one disappointing thing.....on Monday night we went down to the bar about 8:45pm to get a drink and some food. The bartender said she was closing at 9 so hurry up....I asked if there was enough time and she said yes as long as we order now. We ordered drinks and I ordered a turkey bacon sandwich. I was given the bill immediately and told credit cards haven't been working so I had to pay cash or charge to the room. I asked her to try it and she said no, it's not working. So reluctantly, I paid cash for both the bill and a tip. The drinks were served in plastic cups and when I got the food it was not served on a plate, it was in a Styrofoam container. I had to ask for a napkin, and all I got were drink napkins, no utensils and delivered with a plastic bag to go......so we got the hint that she wanted us out of there even though she already said there would be enough time. At this point I was already regretting the 25% tip I gave her. Then I got back to the room and went to eat and realized the bread was stale and the bacon was cold. It was overall the worst turkey bacon sandwich I ever had. This was a very disappointing experience of a generally great overall stay at a great hotel.
We stayed at the Hyatt Centric on Murano recently and felt thoroughly pampered from beginning to end. Wonderful location, beautiful hotel and very attentive service. The best breakfasts we have ever had in a hotel (including the gluten free versions).
Two days of trying to adjust a work trip reservation. multiple phone calls with over then 40 min waits and nothing resolved. I will never use Hyatt for any personal trips in the future. Just insane that you cant change a reservation with online chat. Best advise is to stay somewhere else then have to deal with Hyatts lack luster of customer service
No hotel room is big and the Buffay but I do not like the color of the pool and the smell of it
It’s my partners birthday and I phoned the Hyatt regency Birmingham to ask if the pool is available . But I’m very disappointed to hear that each family or person is only allowed 45 minutes in the day to swim . This very small amount of time and with the increase of room prices makes Hyatt even less appealing . We have been staying at this hotel for years now with my family and sometimes booking 3 days in a row . Please I request the manager to change the rules for swimming like an hour per turn and then there’s a swap but you can have another turn later if there is space in the pool . As the pool is the main reason we use to book the hotel especially in the summer months .
I stay in the Hyatt in orange county on Harbor Street service was very bad it was dirty and the manager was very rude I asked for my room to be clean was never clean they never gave me an explanation why they didn’t clean it , customer service was really bad and rude I don’t know how they get away with it but they charge top dollar
very niceeeee
I went on a business trip to Boulder. My company paid for my stay in Hyatt Place Boulder / Pearl Street. I decided to return one day earlier and notified the concierge. My flight was delayed. When I tried to return to my paid room, they say I can’t, and they need a manager to allow me to return to my fully paid room. The manager obviously was not there because it was night. Hyatt dead for me now.
Always stay here for oustanding quality and hospitality.
Hyatt Place Downtown\loop located at 28 N Franklin Chicago, IL. 60606 312-955-0950. The staff at this location was EXTREMELY rude & UNHELPFUL. This is a SELF-service hotel. First they will only clean your room every 4 days (I see Covid is NOT a factor). Second if you need additional towels the staff ask you to come to front desk (COVID NO social distancing), but of course GREED rules the world. Please do NOT waste your time nor money at this location. Still waiting on return calls from the GM & Hyatt corporate office (4 days AFTER my stay).
I stayed for three nights at the Hyatt Hotel at Heathrow Airport in early October 2020. Was allowed to check in at 7.30am. (Hyatt Hotel at Hayes wanted to charge me an extra night for this privilege, so there is some inconsistency in practice.) After having spent three years in northern Iraq ('Kurdistan') the comfort of the bed was delightful. Overall, a very smooth and efficient operation. Room superb (standard room), food very good and convenient, short, free bus service to Heathrow Airport to do shopping. (This service is not provided by Hyatt, but by London Transport, but the bus stop is just outside the hotel.)
I have been staying at the Hyatt Regency Suites in Marietta for an extended period of time. The hotel is very nice. I am writing a review to tell everyone about a wonderful woman that works at check in. Her name is Danielle. She has made my stay her wonderful. She is friendly , polite and knowledgeable. She is a problem solver. When she talks to me, she treats me with respect and makes our encounter's positive. I am thankful that she works at the Hyatt. She has impacted my stay in a very positive way. Thank you, Danyelle
Hyatt Hotels Reports are that Hilton refused to allow people in town for the Million Maga March to stay at the Capitol Hilton in Washington DC, even if they had already checked in. Hyatt Hotels (and other brands including Andaz, Alila, Thompson Hotels, Exhale Spa & Fitness, joie de vivre hotels, Destination Hotels) - Refuses to rent premises to conservative groups that they conveniently label "hate groups". Openly supports the Marxist hate group Black Lives Matter, actively promotes the media/ democrat lie of "systemic racism" in America. Hires, promotes and retains employees based on "diversity" instead of simply qualifications. Has vowed to make purchases from minority-owned businesses, especially black-owned businesses, thus discriminating against businesses owned by people of other skin pigmentations. We recommend Motel 6 for cheap stays. Book a Trump resort or Sands owned stay if you're in Vegas.
Hyatt Hotels is a global hospitality company that operates a portfolio of hotels and resorts across various segments, catering to both business and leisure travelers. With a focus on providing high-quality accommodations and exceptional customer service, the company offers a range of services including dining options, meeting facilities, and recreational activities. Hyatt’s properties are designed to meet the needs of diverse clientele, from luxury travelers seeking upscale experiences to budget-conscious guests looking for comfortable lodging. The company’s extensive network spans multiple continents, making it a popular choice for both individual and corporate customers. Hyatt Hotels is committed to delivering a consistent and reliable experience, allowing guests to enjoy the comforts of home while traveling. As a key player in the hospitality industry, Hyatt continuously adapts to changing market demands to enhance guest satisfaction and maintain its reputation as a trusted brand.
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