Ironmongery Direct have a great range…
Ironmongery Direct have a great range of products and they are certainly my go to for door furniture fittings and storage items

IronmongeryDirect is a leading supplier of ironmongery products in the UK, offering an extensive range of over 19,000 items, including door furniture, hinges, locks, and window restrictors. The company is dedicated to providing high-quality products at competitive trade prices, ensuring that both professionals and DIY enthusiasts have access to essential hardware for various projects. With a focus on customer satisfaction, IronmongeryDirect boasts features such as same-day dispatch and free next day delivery for orders placed by 9 PM. Catering primarily to tradespeople, contractors, and homeowners, IronmongeryDirect is committed to facilitating a seamless shopping experience by providing expert assistance and a user-friendly online platform. Customers can benefit from easy returns and a referral program that offers discounts, making it an attractive option for those in need of reliable ironmongery solutions.
IronmongeryDirect receives high praise for its extensive product range and exceptional delivery service, with many customers highlighting the convenience of next-day delivery and the ease of navigating the website. Reviewers frequently commend the company's customer service, noting prompt assistance in resolving issues and a professional approach throughout the purchasing process.
However, some customers express disappointment regarding specific orders, citing instances where items arrived incomplete, such as missing screws for locks. Despite these occasional complaints, the overall sentiment remains overwhelmingly positive, with many consumers expressing satisfaction with both the quality of products and the efficiency of service. IronmongeryDirect is generally viewed as a reliable choice for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 160 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 45 |
| Jul 25 | 4.8 | 55 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.4 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“I love the fact that your order is delivered the next day even the opportunity to place an order before 9:00pm and st...”
“Poor delivery service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 160 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: IronmongeryDirect is #4 of 5 on overall rating in this group.
160 reviews of IronmongeryDirect. Filter by what matters to you.
Over a year ago
Ironmongery Direct have a great range of products and they are certainly my go to for door furniture fittings and storage items
Over a year ago
I love the fact that your order is delivered the next day even the opportunity to place an order before 9:00pm and still receive it the next day
Over a year ago
Customer services sorted a problem with the item immediately
Over a year ago
Easy to navigate website, shipping is fantastic as you can get same day delivery if required.
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Ironmongery Direct have a great range of products and they are certainly my go to for door furniture fittings and storage items
I love the fact that your order is delivered the next day even the opportunity to place an order before 9:00pm and still receive it the next day
Customer services sorted a problem with the item immediately
Easy to navigate website, shipping is fantastic as you can get same day delivery if required.
Very fast delivery, next day. Good quality item and well packaged too.
What an absolute pleasure to deal with, very professional from start to finish. Polite and helpful over the phone, excellent ultra fast delivery, thank you.
Very disappointed with the product, it came without screws and any keepers basically half of a lock.
Delighted with my purchases. Easy to order Quick delivery Helpful when a problem arose Win Win Thank you
Product good, slight problem with order but uk customer service quickly sorted , exactly what you'd want. Advised on sizing too. Cant fault, many thanks
Purchased Door Handles and Tubular Latch. Excellent service. Fast and efficient. Very good delivery . If needed an efficient returns policy. Very impressed.
Product selection is first class and thereafter delivery is excellent
Quick delivery of excellent product
Good quality ironmongery would use in future.
Swift transaction Well packaged Good delivery Excellent quality items
Great service and product
Great customer service. Highly recommend
My last order was slightly disappointing due to the fact that one of my expanding foam tins had leaked, spilling expanded foam all over the inside of the box, and obviously wasting some of the product and the nozzle
IronmongeryDirect is a leading supplier of ironmongery products in the UK, offering an extensive range of over 19,000 items, including door furniture, hinges, locks, and window restrictors. The company is dedicated to providing high-quality products at competitive trade prices, ensuring that both professionals and DIY enthusiasts have access to essential hardware for various projects. With a focus on customer satisfaction, IronmongeryDirect boasts features such as same-day dispatch and free next day delivery for orders placed by 9 PM. Catering primarily to tradespeople, contractors, and homeowners, IronmongeryDirect is committed to facilitating a seamless shopping experience by providing expert assistance and a user-friendly online platform. Customers can benefit from easy returns and a referral program that offers discounts, making it an attractive option for those in need of reliable ironmongery solutions.
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