Jayman Estate Agents is an independently owned property services company established in 1989, specializing in sales and lettings across South Staffordshire and the West Midlands. With a strong presence in towns such as Lichfield, Cannock, Stafford, Burntwood, and Walsall, the company caters to homeowners, landlords, and tenants seeking reliable real estate services. The company offers a comprehensive range of services, including residential sales, lettings, independent mortgage advice, property surveys, and commercial property consultancy. Jayman Estate Agents is committed to achieving optimal results for their clients, providing expert guidance throughout the property transaction process. Their dedication to customer satisfaction and industry expertise makes them a trusted choice for those navigating the local real estate market.
Jayman Estate Agents receives overwhelmingly positive feedback from customers, who frequently highlight the friendly, supportive, and professional service provided by the staff. Reviewers appreciate the efficient communication and guidance throughout the property selling and renting processes, with many noting the helpfulness of specific team members like Kelly and Louise.
Landlords express satisfaction with the agency's ability to find reliable tenants quickly, contributing to a smooth experience. However, a small number of reviews mention negative experiences, particularly regarding issues with tenant management and communication during property purchases. Some customers report feeling neglected or frustrated due to a lack of proactive updates.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 139 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 139 most recent reviews.
“This was a very emotional sale, as this was our family home for the last 60 years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 139 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: Jayman Estate Agents is #1 of 5 on overall rating in this group.
139 reviews of Jayman Estate Agents. Filter by what matters to you.
Absolutely outstanding service! I called Jayman as had to fix a tap. Cortney managed to arrange contractor so quickly and efficient. Although, fortunately, it was a very minor incident, Jayman response been so professional and well organized. Happy to be a customer of agency who really cares and delivers fantastic services. Definitely recommend them Kind regards, Aleks
Found Laura very helpful and easy to deal with when marketing and Letting our property, always answered questions promptly, would definatly recommend
We have just let a property that was marketed by Jayman. The whole experience was so refreshing. Viewing was booked promptly and the process to reach Let agreed was very streamlined. A big thanks to Laura in the Lichfield office, great service.
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Found all the staff to be extremely helpful. Spoke to staff a number of times for various different things. Laura in the office is great and prompt at coming back to me with what was needed. A very pleasant estate agent experience. Would highly recommend. Many thanks.
Renting out a property Laura is the lady for the job This woman is amazing at what she does friendly , polite, helpful and keeps you updated a complete asset to the company! If you want stress free then Laura at Jaymans is the person for the job and would highly recommend to anyone
Fantastic service from start to finish. Laura was very helpful and highly professional. I cant recommend them enough. Thank you. Alan Richards
Honestly can't rate Jayman Estate agents highly enough!! We had to pull out of a house purchase at the last minute and our buyers were keen to move in to our old property so we had to move fast! We contacted Jayman and they arranged a viewing for us. I can't believe how quickly they managed to take us from viewing it to the paperwork being sorted to us getting the keys - it all took place within a couple of days!! They were all professional, replied quickly to my (numerous!) emails and were fantastic throughout - thank you!!
We needed a home, our house was flooded out & our insurance put us in a hotel as we couldn’t live at home of which this hotel then had to close due to Coronavirus. We had found a property to rent which was perfect & Laura helped us so much in getting this through for us quickly. Under these extremely difficult unprecedented times Laura was always polite, friendly & understanding. Always available via telephone or email & very helpful. She really is an asset to Jaymans. Laura - a huge thank you ❤️ for helping us get our temporary home, you were amazing ⭐️
Fantastic service! Times are scary, and while many estate agents didn't get back to us on lettings, didn't keep us updated or straight up refused to let us view anything, Jay Mitchinson from Jayman was really awesome. Though we weren't allowed to view prior to application, Jay offered to video call us from the property, pushed our references through quicker than usual, and have allowed us to do our own inventory to reduce the time other people would be in the property. We even picked the keys up from a colleague's home and didn't come within 10 meters of her! Thank you for being so understanding of our personal situation and grafting hard to get us in Jay
I am sure that in any normal circumstances the staff at Jaymans deliver great customer service however, given the current situation we are in, they have been outstanding. Thry have delivered great customer service to myself both being available in person for my viewing, all the way through to completion over the phone and even through their shop window ;-) Thank you Guys and thank you for my new home.
Poplars Lichfield Limited have been using Jayman Lettings for a while now and they have proved to be a very reliable and professional team. They have provided us with an excellent service and communication has been excellent. We have used quite a few members of staff at Jaymans and all have been great, although Jay Mitchinson has been the main contact and he has been extremely professional and helpful in all our dealings with him.
I mostly dealt with Jay Mitchinson who has been incredibly helpful and friendly. Though everyone I spoke to was very nice. The communication has been brilliant.
Jayman's have organised the rental of our property in Alrewas. They have been very professional and completely reliable. Thank you for your support and professional service. We have no hesitation recommending Jayman's to others.
Jay Mitchinson was super friendly and really informative. he helped me move into my first property with ease, making the experience of finding and viewing houses effortlessly. Excellent Customer service goes a long way and Jay Mitchinson was definitely above par with great communication skills and a friendly welcoming approach. i would like to thank Jay Mitchinson for the easy transfer to my new home.
We are current renting a property and have only been in for a few weeks. This is our first time renting with the property being managed by a letting agent. Due to the recent storm Ciara we had some damage to the property. I contacted jaymans and within a few hours we have received calls from different contractors wanting to come and assess the damage. Thank you for your quick response.
Jayman”s dealt with the rental of our new home in Lichfield. I predominately spoke and dealt with Jay at the office and found him courteous; knowledgeable and professional. Jay kept us up to date on what was going on and ensured that any queries were dealt with expeditiously and explained thoroughly. Definitely recommend.
Laura Connolly Delivered true professional advice and Ticked every box in order to let my Property quickly and efficiently I do have 4 more properties And I will not hesitate to contact Laura In the future.
Jayman Estate Agents is an independently owned property services company established in 1989, specializing in sales and lettings across South Staffordshire and the West Midlands. With a strong presence in towns such as Lichfield, Cannock, Stafford, Burntwood, and Walsall, the company caters to homeowners, landlords, and tenants seeking reliable real estate services. The company offers a comprehensive range of services, including residential sales, lettings, independent mortgage advice, property surveys, and commercial property consultancy. Jayman Estate Agents is committed to achieving optimal results for their clients, providing expert guidance throughout the property transaction process. Their dedication to customer satisfaction and industry expertise makes them a trusted choice for those navigating the local real estate market.
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