Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.2	222	100%		● Low

2.2 / 5 overall

222 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review May 2025.

Last 3 months: 3.0▲ 0.5
12-month avg: 2.4
All-time: 2.2
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Service Providers.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
JusthostThis company	2.2 out of 5 (poor)	100 out of 100	2.5 out of 5 (poor)	1.9 out of 5 (poor)	1.7 out of 5 (poor)	—	222
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.1 out of 5 (good)	4.0 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.3 out of 5 (good)	4.3 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	3.5 out of 5 (good)	4.9 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	—	—	−1%	1,000

Bottom line: Justhost is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 1.7).

Reviews

222 reviews of Justhost. Filter by what matters to you.

2.2ⓘ

Customer reviews (222)

0 reviews in the last 12 months

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Ayo Itoya

1 review

May 28, 2025

Featured

Been with them more than 12 years

Been with them more than 12 years, just got ripped off another $99 on a technicality. Criminal minded is a mild way of putting it. Definitely transferring my provider next

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smokedog

1 review

Mar 14, 2025

Featured

Avoid like the plague

Used these guys to buy domains for over 15 years now. But of late they have deactivated my account and I had to spend hours getting it back, then 2 days later they say I'm buying fraudulent domains when they didn't even show up on my account, then they locked my account again which took another 2 hours of live chat to get sorted only to have 2 more domains show up on my account that I didn't buy. My advice stay well clear of this company as it is a headache to deal with, I will be moving all my domains from them to a more professional provider.

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Adams A.

1 review

Feb 6, 2025

Done for good with Justhost !

6 years ago I switched to Justhost from Bluehost. I set up a website that I did not used....3 years later when it was time to renew, I found out that my account was de-activated...without any notice, for no reasons... It took me days with the support to get it re-activated to be able to renew. 3 years later (2025), when it was time to renew, I found out that my account was de-activated...without any notice, for no reasons... It took 2 days chatting back and forth with the support to re-activate it. When they did, I realized they have activated mukti factor authentication on my account without my approval. As a result I was not able to log onto my re-activated account. Some more chatting with the support. At this point I decied to move my website to another hosting company. It took 3 more days chatting with the support to be able to transfer my domain name. Their EPP code was not working and the support guys didnt even know about what was written in their own website help section concerning the EPP code issue and how to solve it. De-activating an account without any notice is a big no-go and so is the ineexisting support.... Bye bye Justhost

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Slingshot Underpants

1 review

Feb 8, 2024

Been with Justhost over 15 years and…

I've been with Justhost over 15 years, and they used to be brilliant. Recently, all our business emails stopped functioning, unknown to me, my clients were not receiving my emails and thought I was ignoring them. I lost thousands of pounds in lost business, and some clients took their business elsewhere. For a long while, customers with Gmail accounts were not receiving my emails, which caused a headache, and I put it down to going into spam, but it turns out they just never received them at all. Having contact support through webchat, I was informed it was my SPF records and that they have fixed them and to wait 48 hours to propagate, all will be fine which it wasn't, all in all I spent almost 12 hours on and off to approx 10 members off support who had me answer the same questions over and over, giving the same cut and paste answers and that they have just changed my SPF records and give it another 48 hours. When I try and explain this is fourth time time they have done this, you get an answer such as "Glad we could help, please answer our questionnaire." and chat ended. I rang their support line in the US which is directed to the Philippines which cost me £60.00 for 20 minutes but found the same old I have just updated your SPF records and wait 48 hours, they don't care my business was being seriously affected. At the end of my tether, I paid a local IT company to look at my settings, and within 2 minutes, they explained that my emails were being routed incorrectly, they sorted it out within 1 minute and were shocked at how incompetent Justhost support are. Justhost Support haven't a clue what they are doing and all ten or more people I spoke to told me lies rather than admit they don't know what they are doing, The whole ordeal was extremely stressful and I am certain this bunch of lying, incompetent novices would still have me on the merry-go-round from Hell! I am in the process of having my website and emails transferred to the local company that helped me out and I strongly advise anyone reading this look elsewhere. I hope this company goes bust for all the damage they have caused my company and for the blatant disregard they have shown. Please avoid this company like the plague. They are cheap for a reason. Reading other reviews, I will make sure they are not able to take funds from my account come renual date. What a shambles

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Month	Average	Reviews
Jun 24	5.0	1
Jul 24	3.0	2
Aug 24	1.0	3
Sep 24	1.0	1
Oct 24	2.3	3
Nov 24	—	0
Dec 24	—	0
Jan 25	4.0	1
Feb 25	1.0	1
Mar 25	3.0	2
Apr 25	5.0	1
May 25	1.0	1

Justhost reviews & trust report

Justhost has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 66 positive reviews

Top complaintsof 153 negative reviews

How it compares

Reviews

Customer reviews (222)

Been with them more than 12 years

Avoid like the plague

Done for good with Justhost !

Alternatives to Justhost

GRADE MOBILE

Mazuma Mobile

DigitalLicense

Dustin Home Danmark

Mobile Monster

Bitdefender

The CrowdTrust Experience⭐

The are the worst

Absolutely unreliable

Unexpected Backup restoration fee

Highly DO NOT recommend

We started using just host 14 years…

Terrible

If your Website down it will take…

JustHost lost my web site

They refuse to produce VAT invoices

Dreadful service

Been with Justhost over 15 years and…

Used to be great now a shadow of its former self

Terrible Service & Bad Support

Terrible customer service

Unhelpful? Unwilling?

Very underhand

Avoid just host disgusting company

About Justhost

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