Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
Kirsten and George were both very responsive and helpful throughout the process of buying our first home. They made the process very clear and mitigated alot of the stress for us. We would thoroughly recommend using their services!
Bobby & Kerry
This was our third purchase/sale process with Kirsten and Knights. Kirsten is great to have with you through this process. She is on the ball, always responsive and gets the job done. I would not hesitate to use her and the team at Knights again. Thank you K+K
From our initial meeting to final completion of our property sale, Georgia Driver was always professional and efficient with excellent communication skills.
Georgia was very close to the details, keeping us fully up to date with progress and budgets throughout.
We would have no hesitation recommending Georgia and the team, great work!
Thank you
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
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What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Outstanding for house sale or purchase. Highly efficient.
Thank you to Jamie Noel and team for yet again managing a property transaction effectively, efficiently and in as low stress way as possible.
We have now used Jamie Noel at least 4 times for property sale or purchase transactions across our family. We wouldn't want to go anywhere else.
Jamie is tremendously efficient with rapid turnaround on everything. He is also highly approachable and puts you at your ease, even in those stressful points of a property transaction.
His work is of a high quality and he always instils real confidence that he's completely on top of everything.
Amazingly easy to contact as well. If he's not immediately available, he'll call back quickly.
Our house purchase has just been completed by the Knights team in Sheffield. Linda and Sophie dealt with it in professional efficient and friendly manner. They kept us informed at all stages of the process and were readily available to answer our questions. We would certainly recommend them and use them again.
We can't thank Kirsten & George for all their help with our house sale and purchase. Both were extremely professional, efficient and friendly. We would highly recommend their services and would not hesitate to use them again in the future.
York Office – A Cautionary Tale of Deception and Overcharging
My wife and I regretfully engaged Knights plc, a law firm recommended by our financial advisors, to prepare our Wills, Lasting Powers of Attorney, and Letters of Wishes. Our journey began with an introductory meeting, presented under the guise of marketing, with one of their partners. This session, filled with trivial banter and self-praise, was never disclosed to be billable. We were never made aware that an introductory meeting would be chargeable. Naively, we proceeded, not yet formally committed to their services.
Persuaded by their initial pitch, we chose to proceed with their services, faced with a choice between a fixed fee of approximately £4,000 plus VAT or billing based on time spent. The latter was recommended as the most cost-effective approach, a suggestion we took at face value.
The ensuing process was riddled with inefficiencies, notably the unnecessary review of documents, inevitably racking up additional billable hours. This inefficiency culminated in a staggering intermediate bill which breached the initial estimated costs, with completion costs alone amounting to an additional £3,400 (inclusive of VAT). A competing firm has subsequently completed the same work for less than £1,000, highlighting the egregious overcharge by Knights plc.
Shockingly, our bill included around £1,000 for the supposed 'non-chargeable' introductory meeting. When challenged, Joanna Farrow, the overseeing partner, defended this by claiming legal advice was provided during this session. This justification not only contradicted our initial understanding but also showcased the firm's deceitful practices. In addition to this the firm tried to charge us £150 for reviewing and sending us our own timesheet of costs, after we questioned this, they agreed to write this off as a sign of goodwill!
Given our experience, we strongly discourage anyone from engaging with Knights plc for Will preparation or similar legal needs. Should you consider their services, insist on written confirmation against introductory meeting charges and opt for a fixed fee arrangement (if you are happy with the quote). Their conduct, in our view, borders on the exploitative, aiming to extract unwarranted fees from unsuspecting clients.
Driven by our experience, we are compelled to warn others through this review. Furthermore, we are reporting Knights plc to the Solicitors Regulation Authority and the Law Society, to make them aware of their practices.
I enjoyed working with Kirsten, Kerianne, and the Knights team very much. The team was extremely professional and I was kept informed about every single step and detail from the start. They handled some complex situations with patience, and the house completion went smoothly. I would highly recommend their services and won't hesitate to use them again in the future. Excellent work!
Knights Professional Services in Newcastle are brilliant !
Knights Professional Services in Newcastle and especially Scott , are the best solicitors we used .
The professionalism and the expertise in which our purchase was dealt with is a breath of fresh air.
Scott was proactive , punctual, above all informative.
If you are buying or selling these are the solicitors to trust and to go to.
Thank You so much Scott !
I am already looking forward to the next project together.
I had a fantastic experience with Kirsten, Geroge and the whole team at Knights. I knew I was in good hands from the start, they were super professional and I was informed about every single steps and details. They were very patient dealing with some complex situation and house completion went all smooth. I would highly recommend and will not hesitate using their services again. Top marks!
Lowri and Harriet helped me with a property sale which we needed to complete in a very quick timeline due to personal factors. They were both absolutely brilliant, their service and efficiency made the transaction the smoothest and quickest one I have ever had before. I would highly recommend and will definitely be using them again for my next purchase!
Kimberly has once again handled my conveyancing brilliantly. She is professional, thorough, approachable and diligent. She kept me informed throughout the process and answered any queries I had promptly and with understanding. Highly recommend.
We engaged Knights for our conveyancing needs, selecting a solicitor listed on the developer's panel from whom we were purchasing our first flat. While we understand the necessity of verifying funds, our solicitor went overboard by requesting explanations and invoices for expenses incurred on behalf of my wife. They even demanded ID verification for friends who had merely reimbursed me for expenses, for which I had to pay £75+VAT per individual—a frustrating and unnecessary expense.
We cannot recommend their services. The solicitor went on holiday without informing us, and upon reaching out, we received a standard response promising information "in due course." The constant barrage of questions, asking for invoices and documentation, led to our decision to cancel the purchase. Despite this, we were charged almost the full value of the initial quote.
Their actions seemed focused on extracting money from our situation rather than providing proper guidance and support.
We used Knights as our solicitors for our recent house move
We used Knights as our solicitors for our recent house move. We found them excellent - very prompt replies and kept us informed at every stage of the way. Would definitely recommend.
Thank you to Georgie Mitchell, not only for your SDLT advice, but your excellent client care in calling to discuss the possible impact from changes highlighted in today’s budget.
After sale support and advice as it should be..
Many thanks
Brit Pearce
The only thing this company is professional with is delaying the process so they can charge you more. I paid close to 5K for a transaction that didn’t go through. The teams ego is bigger then the job they do. Avoid
Exceptional Service and Expertise from Rukhsanah Haroon.
From the outset, my experience with Rukhsanah Haroon has been nothing short of exceptional. My particular case property conveyancing was a bit complex, but Rukhsanah's expertise, professionalism, and reassuring presence turned what could have been a stressful process into a smooth and straightforward experience.
Rukhsanah's attention to detail is unparalleled. She meticulously reviewed every document, ensuring that all legalities were in perfect order and that I fully understood each step of the process. Her ability to translate complex legal jargon into understandable terms was incredibly helpful and appreciated. It's rare to find someone who not only excels in their field but also prioritizes client understanding and comfort. She was always available to answer my questions, no matter how trivial they might have seemed. She anticipated potential issues before they arose and addressed them efficiently, saving me time and stress. My experience with Rukhsanah Haroon was outstanding. Her expertise, dedication, and exceptional client service have set a new standard for what I expect from a conveyance solicitor. I 100% recommend Rukhsanah to anyone in need of conveyancing services.
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.