Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
Highly professional conveyancing experience with Knights. Jamie and Susie were excellent all round - fast, drove the transaction, tactical, and communicative. I have had some less good conveyancing experiences in the past, this was a world apart - and I would now return to Knights every time.
We were fortunate enough recently to have Natalie Marsh at Knights handle our property sale/purchase. Always friendly, totally professional and super efficient, Natalie's efforts helped to make the whole buying and selling process as smooth and painless as possible and we really couldn't rate the level of service highly enough!
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
All 9 questions →Show fewer questions
What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
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I used Knights PLC out of their Newcastle offices for a conveyance on a property we were buying. R. Haroon was the solicitor assigned for this. From start to finish she was courteous and professional in all the legal matters and correspondence with ourselves. We had the contract exchange and completion on the same day that finally completed late in the afternoon. Can't thank her enough for her support as we were wilting with the stress of moving house and helping us over the finish line.
My experience with Knight's as a company has been proffessional and efficient. They have completed a transaction for me in a very short time frame.
Face to face contact was friendly and relaxed with very good advice.
I would certainly recommend the company.
We recently sold a property in York whilst living overseas. Rachael Burrow and the team were excellent at all stages of the sale. Rachael’s advice was always timely, friendly and professional, and made a significant difference in our sale process.
We would not hesitate to recommend Rachael and the team at Knights.
I have received terrible treatment from…They admitted to avoiding my phone calls and emails
I have received terrible treatment from this solicitor. They admitted to avoiding my phone calls and emails for months, and when creating their timelines, they missed deadlines by months. If I could give a zero rating, I would. I would never recommend anyone to use this firm. STAY AWAY !!!. I'm about to make a formal complaint
I cannot speak highly enough of the team especially Amanda. She went above and beyond to help me out at a very stressful time with a Title Deed problem. Always polite and professional and managed to sort things all out very quickly. Would definitely recommend.
Knights came highly recommended to us and they didn't disappoint. We received a first class service from start to finish from the whole team and in particular Jamie Noel. They were diligent and efficient and their advice was always clear, concise and commercial.
Highly professional service when using Knights for a property deal. Special mention to Rachael Marsden for communicating updates every step of the way and chasing up the other side when necessary without prompting. Took the stress out of the process which was much appreciated!
Such a refreshing contrast to other conveyancing solicitors
Really helpful and very quick response times. Always willing to take calls and make calls back.
Such a contrast to our experience with our last two conveyancing solicitors.
Kirsten and team took the time to listen to our concerns, acted upon them promptly and got results.
David from Knights was great in handling the purchase of our house. From our side it was all seamless and David kept us informed of any issues that came up. We would not hesitate to use him again.
I found using Knights very helpful in the not very straightforward sale of my mother's house. There was more work to do than originally anticipated, but David Alp was very helpful and dealt with all the details in a very professional way. I found him approachable and pleasant to deal with on the phone. The final fee was somewhat more than first quoted, but that was due to the extra issues discovered.
The whole team at the York office could not have been more professional or more personable. Excellent response times and detailed attention from Chris Brierley, Dagmara, Louise et al. We were in safe, calm and accessible hands in a time of great stress for us.
David Willis and his team provided a first class conveyancing service - professional, helpful and on hand at all times for advice. Moving home is incredibly stressful but the support given to us, during what seemed like a never ending period, was invaluable and so appreciated. Thank you so much.
I wanted to express my sincere appreciation for the outstanding assistance I received from Adele Siddle during my recent journey as a first-time homebuyer.
From the initial stages to the final steps, Adele has been nothing short of fantastic. As someone new to the property-buying process, the entire experience seemed quite daunting. However, Adele's professionalism, expertise, and unwavering support played a pivotal role in keeping me calm and informed throughout.
I also want to highlight Adele's remarkable efficiency when an issue arose with the builders towards the end of the process. Her quick and effective resolution of the matter demonstrated her dedication to ensuring a smooth and successful transaction.
Adele's commitment to her clients and exceptional service truly set her apart. I am immensely grateful for her guidance and support throughout this journey.
Thank you once again!
Donna
Gethin Lloyd was amazing in helping us secure our dream home. As First Time Buyers he was always on hand to answer any questions we had, was very prompt and efficient with liaising with the seller's solicitors and obtaining all the information we required to exchange and complete. Gethin was very patient with us but also never shied away from giving us his professional opinion. Special thanks also to Jack Wilcox for his help too.
We worked with Tianey Pearce and Lucy, in buying our first home, they were very efficient, Even when we thought it might not be to get our keys on the agreed date she reassured us and made sure we got our keys.They made the whole process easy to understand and kept us updated. My husband and I are very pleased with their services.
Sammie Clegg - highly recommended for conveyancing
Sammie Clegg did a through and highly professional job of supporting my partner sell her house and our purchase of our new home together. Sammie is very diligent and responsive, very calm and resourceful and gets stuff done - which is incredibly reassuring when faced with a stressful property market and all of the pressures that go with it. Would highly recommend.
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.