Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
Charlotte Goodson has been the dream solicitor for my house move. She replies promptly to calls and emails and has given me great advice and support throughout. I wouldn't think twice about using her again and recommending her and Knights to family and friends.
The team at knights in Portsmouth are fantastic. Charlotte and Ian are a credit to the team. They dealt in a quick and responsive time to my requests when my requirements for my mother changed. It was a pleasure working with them and I look forward to working with both Charlotte and Ian in the future. Thank you again for the marvellous service
I couldn’t recommend Knights Professional Services any higher. Adele support us to purchase our first house and was always there to support and help whenever we had any questions or queries. Securing our mortgage was seamless and it was a stress free process for something that can be quite daunting. Thank you again!
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
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What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
A truly shocking service, no communication, duplication of time and then reliance on poorly worded engagement letters to request excessive fees, multiples more than fees agreed. An organisation embedded in impact on profit and loss, other than service, value for money and customer relationships. Glad to no longer be a client and would advise others to avoid.
We would like to thank Linda Gregory and James Jessop for their professional service in our legal matters, Excellent communication throughout .
Thank you again
Steve and Ann
Very good communication from Knights Solicitors and in particular with Nam Verne and Cheuk Ling. They have kept me informed every step of the way which has been very reassuring. Pat Sheridan
Professional service. Limited actual contact (other than online) until Jonathan Moor was point of contact. He was great. Persevered and got us over the line for house sale completion.
Thank you to Amanda and the team at Knights Portsmouth. Excellent service kept up to date at all times with the complicated sell of a retirement flat.
I would definitely recommend them.
Knights dealt with our onward purchase of a new build and were recommended by the builder. The process was lengthy and at sonexpoints frustrating but fhe Knights representatives dealt with us efficiently and promptly
Great service from Adele and Dylan of Knights Newcastle. A truly professional and very efficient team. Always quick to respond and pushed along our chain to help meet the deadlines.
I bought a new build property with my partner and instructed Adele from the New Homes team for the matter. The purchase went through really quickly with no hiccups and we were kept informed throughout the entire process. After a terrible experience when our previous purchase fell through with another conveyancing firm, we were really apprehensive when we decided to buy a new build home but Adele couldn't have made things easier for us. I highly recommend Adele and the residential property team!
Nancy was very responsive to emails/phone calls, we were under a tight time scale on our project and this was hugely helpful to hit our deadlines. Thank you for your knowledge and expertise and I look forward to working with you again on future projects.
A big thank you to George and Kirsten from the team.
I always found them very helpful and they gave me continuous feedback, they dealt with the help to buy redemption scheme who were very unprofessional and made many errors throughout the transaction.
George rang them many times to correct their errors and to put our minds at ease.
We found him most professional and courteous at all times.
Many thanks,
Stan and Edwin Porthouse
The team at Knights recommended by Taylor Wimpey dealt with my purchase of a new build in Chichester. They were very experienced easily accessible and Jodie Coy in particular always got back to me during what was a particularly stressful time for me during a divorce and while I was also selling my matrimonial home. Jodie set my mind at ease on many occasions and liaised well with all the other solicitors involved in our chain. Even though our completion went to the wire (we were the last in a short chain ) Knights came through for us and I'm very grateful.
The Team at Knights are just brilliant. They took all of the stress out of buying a house and were friendly, helpful and professional throughout the entire process. Tia, Emma and Jodie were absolutely magnificent throughout and responded immediately to any question that I had. I cannot thank and recommend this team highly enough. Thank you! James
Nam Verma, at Knights, saw us through a house sale and purchase and we can’t praise him enough. We were kept informed at every stage and our queries and any arising problems were dealt with quickly and efficiently. We found Nam friendly, professional and supportive and we were impressed that he was flexible in how we wanted to communicate with Knights.
We can't believe how simple and smooth our house purchase was. Knights played a huge part in that! This was our first house purchase and we'd heard horror stories about experiences with solicitors when buying. We went with Knights because they were recommended to us and we now know why - they were brilliant. In particular Charlotte Goodson who was fantastic every step of the way. Highly recommended based off our experience with them.
I recently acquired a new built property and was referred to Knights solicitors.
The team of Natalie, Amy, Fiona & Kirsten were professional at every stage.
They were listened and ensured i was well informed. The process was completed timely and I remain grateful to this lovely team.
Absolutely outstanding service from Charlotte and the team at Knights.
We very nearly lost our onward purchase due to the incompetence of our previously engaged conveyancer.
Charlotte not only made sure that we completed on time but also managed the relationship with the conveyancer selling our property.
If it wasn't for Charlotte and the team at Knights, who have been exceptionally efficient, I wouldn't be in my new home.
Charlotte provided a level of service beyond what I expected:
-We were always kept well informed by both email and phone
-Documentation provided was clear and easy to understand/sign off
-The service was at all times friendly and professional.
I have since recommended Knights to two friends and three family members who are all looking to move in the near future.
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.