Yogi ran was very helpful thanks
Yogi ran was very helpful thanks

Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, particularly praising its exceptional customer service. Reviewers frequently highlight the helpfulness and professionalism of staff members like Ashish, Velakini, and Abhijeet, who provide quick and effective support.
Many people appreciate the great value for money and reliable mobile connections, noting that their issues are resolved promptly with minimal waiting time. However, some customers express concerns regarding the performance of 5G services, indicating that it does not always meet expectations. Despite this minor drawback, the overall sentiment remains highly favorable, with consumers feeling satisfied with the service and support they receive. Overall, Lebara Mobile is viewed positively for its customer-centric approach and competitive pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.6 | 79 |
| Jul 25 | 4.7 | 921 |
| Aug 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I just contacted the customer service of Lebera”
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.7 out of 5 (good) | 3.7 out of 5 (good) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: Lebara Mobile (UK) is #1 of 5 on overall rating in this group. On value, Maya Mobile scores higher (4.6 vs 3.7).
500 reviews of Lebara Mobile (UK). Filter by what matters to you.
Yogi ran was very helpful thanks
Nagmukesh, at Lebara, solved my problem fast, efficiently and in a professional manner. Well done.
Thank you very much Lebara that made my day great with the service from darshan,that I have some issues with data plans,and he was clarified with patience and understands the problem very well thank you ,keep going all the best darshan
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The customer care rep Yogiraj was very patient and forthcoming with answers to my numerous questions, and also took time to take me through resetting my email and password and also getting the best plan that works for me. Thanks Yogiraj. Thanks labara...the best network.
I spoke with Darshan on getting a refund as i ported out my number on the same day the patment was taken. Darshan helped and provided me confirmation a refund was issued.
Today I did an online chat with Raunak trying to find out why my wife's phone has different numbers when calling and texting she has recently transferred to Lebara. I couldn't work out what was wrong after about 2 minutes Raunak had sorted it it was to do with some message setting. All sorted brilliant service done very quickly
Was nice speaking to Yogiraj was very informative and solved all my issues with the replacement sim card
I do not have the skills needed your agent was brilliant, SHUBHAM SURYAWANSHI was so helpful
Contacted Lebara via their chat line today and spoke with Nagmukesh regarding the purchase of multiple SIM only deal cards. The call worked well and I found Nagmukesh to be very informative and helpful. Thank you.
I had a problem with Lebara taking two payments instead of one. I spoke with one of the customer service team, Raviraj Singh, who quickly and efficiently resolved the mistake.
The chat option was very helpful, the bot then connected me to an agent which was quick as well, and my problem was sorted quickly, it is very helpful service
The agent did a great job, very efficiently and solved my problem when I had tried every other way. Many thanks
Nagmukesh is very nice and helpful!!
Very helpful , officer sort out my problem in minute .
Straight through, polite, professional and very efficient. Perfect service 👌 Thanks Siddhant
Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
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