I got a nice service this guy help me a…
I got a nice service this guy help me a lot his name was Anis he was polite and helpful thanks a lot got the service i want ☺️

Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, particularly praising its exceptional customer service. Reviewers frequently highlight the helpfulness and professionalism of staff members like Ashish, Velakini, and Abhijeet, who provide quick and effective support.
Many people appreciate the great value for money and reliable mobile connections, noting that their issues are resolved promptly with minimal waiting time. However, some customers express concerns regarding the performance of 5G services, indicating that it does not always meet expectations. Despite this minor drawback, the overall sentiment remains highly favorable, with consumers feeling satisfied with the service and support they receive. Overall, Lebara Mobile is viewed positively for its customer-centric approach and competitive pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.6 | 79 |
| Jul 25 | 4.7 | 921 |
| Aug 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I just contacted the customer service of Lebera”
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.7 out of 5 (good) | 3.7 out of 5 (good) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: Lebara Mobile (UK) is #1 of 5 on overall rating in this group. On value, Maya Mobile scores higher (4.6 vs 3.7).
500 reviews of Lebara Mobile (UK). Filter by what matters to you.
I got a nice service this guy help me a lot his name was Anis he was polite and helpful thanks a lot got the service i want ☺️
Good customer service (Thank you Anurag Tripathi). Switched over with same phone number on date planned. Service working well. Just at half the price of previous provider.
The most awful company in the uk totally useless.never used a company so incompetent as Lebara. Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless. Still been 5 days received a call yesterday they will be in touch, nearly a week no internet. These are a joke stay well clear.
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Arfan Hussain was so helpful, currently roaming and when he corrected my settings all is working great, thank you very much Arfan. 😊
Very bad service, my grammar school is starting on Monday and I need my SIM to contact my parents, I have just 1 day left the order hasn't even arrived yet and they promised next day delivery service by royal mail, nevertheless, they said shortly I'll get a link to track my parcel through royal mail but that never arrived.
I am a career, I usually rely on data to do my reports and while working my data got exhausted. Confused and not knowing what to do since I was not at home to use wifi to subscribe for data, I had to call your customer service and I was transferred to this angle Mr Pratik Pawarwho graciously gave me 2.5g. I am so grateful to Lebara and his wonderful staff. Thanks
Shubham Suryavanshi was very very helpful and assisted me with everything I needed. He was patient and very polite as I had a few questions. I am very pleased with the service I received. Thank you Shubham!!
good service good reception good customer service
Akshay was very quick to resolve my problem, very professional and helpful, everything was done super quick, highly recommended
Lebara customer services were very helpful. Kunal Punjani was very polite, friendly and helpful. Thank you.
Kanait,your agent, has been very helpful and patient helping me to resolve my problem. Much appreciated. Thank you.
Really good network coverage and excellent customer service.
Ayesha has been so helpful and polite and resolved my issue within minutes.
Sanika was very helpful and explained everything nicely.
Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
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